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CyberArk Secure Cloud Access vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
CyberArk Secure Cloud Access
Ranking in Cloud Access Security Brokers (CASB)
17th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Cloud Infrastructure Entitlement Management (CIEM) (8th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
12th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AG
Ensures high availability and robust security for critical sectors
CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal or the frontend, the admin team must directly engage the vendor, which can be time-consuming. It is important for critical support to respond within fifteen to twenty minutes to minimize business impact.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Our primary use case for this product is DLP,"
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"CyberArk Secure Cloud Access offers unmatched security features, essential for critical sectors like finance and banking."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."
"It provides security and has a great service user experience."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"Zscaler has allowed an easy, secure way for us to access our internal resources from outside."
"Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
 

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"File integrity monitoring would be very advantageous as an additional feature."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal or the frontend, the admin team must directly engage the vendor, which can be time-consuming."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"There are some bugs in the solution."
"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for CyberArk Secure Cloud Access?
I am not directly involved in pricing aspects, but I am aware that CyberArk is considered costly compared to other pr...
What needs improvement with CyberArk Secure Cloud Access?
CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal o...
What is your primary use case for CyberArk Secure Cloud Access?
I use CyberArk Secure Cloud Access ( /products/cyberark-secure-cloud-access-reviews ) for managing privileged access ...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.
What needs improvement with Zscaler Private Access (ZPA)?
Sometimes the team takes more time to provide responses on certain issues, which is why I do not rate it a perfect 10...
What is your primary use case for Zscaler Private Access (ZPA)?
I worked with these organizations for implementing Secure Service Edge and SASE solutions, including Cloud Access Sec...
 

Comparisons

 

Also Known As

iBoss Cloud Platform
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Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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