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CyberArk Secure Cloud Access vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
CyberArk Secure Cloud Access
Ranking in Cloud Access Security Brokers (CASB)
16th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
6
Ranking in other categories
Cloud Infrastructure Entitlement Management (CIEM) (7th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.7%, up from 1.8% compared to the previous year. The mindshare of CyberArk Secure Cloud Access is 0.6%. The mindshare of Zscaler Private Access (ZPA) is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
iboss2.7%
Zscaler Private Access (ZPA)2.1%
CyberArk Secure Cloud Access0.6%
Other94.6%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Manojkumar Reddy - PeerSpot reviewer
Associate Technology Consultant at a tech vendor with 10,001+ employees
Centralized cloud access has strengthened identity control and simplified keyless logins
The best feature of CyberArk Secure Cloud Access is that private keys can be configured once and users can log in using CyberArk credentials. Instead of providing the private key every time into the system, it is not needed. With CyberArk, we do not require it and can directly use CyberArk credentials to access the virtual machines or run the pipelines. Using CyberArk credentials instead of private keys has made things easier for our team because previously every user had to remember the private key and store it somewhere else and insert it whenever they attempted to log into the server. This was cumbersome. Instead, organizations use CyberArk to configure the private keys, which helps because it is no longer required for users to store it on their system or somewhere else to maintain security. This additionally prevents users without access to the server from logging in. This feature of CyberArk Secure Cloud Access also reduces time and dependency on other people. Once a user is given access, they can be tracked anytime and anywhere. Access is revocable whenever people leave the organization. CyberArk Secure Cloud Access has positively impacted our organization because we have observed many changes. One significant impact is that since implementing it, the dependency on people has drastically been reduced. Additionally, we do not need to log in or store the private keys every time as they can be automatically configured.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Zero trust access has secured hybrid work and now provides seamless app connectivity
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment. Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator. Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The console is cloud-based, which is something I really appreciate."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"It was a very easy product to install. It can be deployed very fast."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Technical support is pretty sharp and very responsive."
"CyberArk Secure Cloud Access offers unmatched security features, essential for critical sectors like finance and banking."
"Their presence in the European market and the cloud-based SaaS consumption model is the most exciting aspect for customers."
"My advice to others looking into using CyberArk Secure Cloud Access is that it is a must-go product if they want to have a secure platform and secure product, and integrate it with the different products that the organization is using or virtual machines."
"CyberArk Secure Cloud Access is a good product that is well positioned in the market as an enhancement that provides new possibilities beyond the classical PAM solution, for which CyberArk is most recognizable with its classical on-premises PAM."
"My advice to others looking into using CyberArk Secure Cloud Access is that it is a must-go product if they want to have a secure platform and secure product, and integrate it with the different products that the organization is using or virtual machines."
"We were partners and a Tier 1 partner with CyberArk Secure Cloud Access, so the support was very high."
"Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications."
"I would assess the security level achieved with Zscaler Private Access (ZPA)'s Zero Trust architecture as inherent to the system."
"The best advantage of the product is that it is always on as a VPN, which gives us much more functionality."
"Zscaler Private Access (ZPA) is a mature, enterprise-grade Zero Trust solution that delivers security and operational benefits."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"Zscaler has allowed an easy, secure way for us to access our internal resources from outside."
"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."
"The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward."
 

Cons

"Its pricing could be better."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The endpoint-type solution is an area that needs some improvement."
"Sometimes, obviously, there are bugs."
"The area I would like to see improvement in is the ability within the reporter to navigate directly to the content the user is traversing."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The efficacy of the solution is more or less specific to particular use cases rather than generic use cases."
"CyberArk Secure Cloud Access involves substantial effort when performing on-premises deployments."
"CyberArk Secure Cloud Access has limitations in support for on-premise teams. When issues arise with the VPN portal or the frontend, the admin team must directly engage the vendor, which can be time-consuming."
"The customization of CyberArk Secure Cloud Access could be improved because I found scenarios where I could not provide the correct configuration due to insufficient options available."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."
"Zscaler Private Access (ZPA) could be improved by making troubleshooting for specific mobile devices such as iPhones more intuitive, as identifying the root cause for mobile connectivity issues can sometimes be complex."
"Zscaler Private Access (ZPA) can be improved by expanding integrations."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
No data available
Financial Services Firm
13%
Insurance Company
11%
Outsourcing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for CyberArk Secure Cloud Access?
The experience with pricing, setup cost, and licensing for CyberArk Secure Cloud Access is that the setup cost initia...
What needs improvement with CyberArk Secure Cloud Access?
CyberArk Secure Cloud Access involves substantial effort when performing on-premises deployments. The SaaS or cloud v...
What is your primary use case for CyberArk Secure Cloud Access?
Privileged access management, governance, and audit are the primary use cases for CyberArk Secure Cloud Access. For a...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Regarding pricing, setup costs, and licensing for Zscaler Private Access (ZPA), while it is not the cheapest solution...
What needs improvement with Zscaler Private Access (ZPA)?
After deploying Zscaler Private Access (ZPA), I notice a reduction in VPN-related support tickets, particularly durin...
What is your primary use case for Zscaler Private Access (ZPA)?
My primary use case for Zscaler Private Access (ZPA) is securing application-level access to internal applications wi...
 

Also Known As

iBoss Cloud Platform
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Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about CyberArk Secure Cloud Access vs. Zscaler Private Access (ZPA) and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.