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ExtremeAnalytics vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeAnalytics
Ranking in IT Operations Analytics
15th
Average Rating
0.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
Network Management Applications (25th)
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)
 

Mindshare comparison

As of October 2026, in the IT Operations Analytics category, the mindshare of ExtremeAnalytics is 2.3%, up from 1.2% compared to the previous year. The mindshare of New Relic is 8.0%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic8.0%
ExtremeAnalytics2.3%
Other89.7%
IT Operations Analytics
 

Featured Reviews

Dushan  Niranga - PeerSpot reviewer
Product Manager at Connex Information Technologies
User-friendly initial setup, reliable, and effective wireless intrusion prevention
ExtremeAnalytics is used for reporting and monitoring The most valuable feature of ExtremeAnalytics is wireless intrusion prevention. ExtremeAnalytics could improve application control. The URL filtering is not working properly. We have had issues with the reports and heat maps not working as…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of ExtremeAnalytics is straightforward and user-friendly."
"The application response latency is valuable and suitable for troubleshooting."
"The most valuable feature of ExtremeAnalytics is wireless intrusion prevention."
"The solution's scalability is a ten out of ten."
"The initial set-up was at the time the most straightforward and easy as imaginable, which really pushed us over the edge of giving it a go and loving it from day one."
"Constantly seeing the green status of all my servers makes me sleep well at night."
"New Relic has positively impacted my organization by making it easier to catch failures so I can resolve them quickly and take action."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"New Relic is suitable for banking domains, investment brokerage products, or anything related to high-security data, and it works as a whole monitoring solution, including logging, monitoring, and application profiling tools."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"New Relic has positively impacted our organization by reducing errors, improving performance, and saving time."
"New Relic is now the leader in efficiency improvement."
 

Cons

"ExtremeAnalytics could improve application control. The URL filtering is not working properly. We have had issues with the reports and heat maps not working as expected. We have been receiving download errors when attempting to retrieve the heat maps and reports."
"There are issues with cloud distribution of the servers, and it could be faster."
"The solution's stability needs to be improved."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue, but it could be a bit better."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"It would have been great had it provided thread-dump analysis and a few additional JVM-related stats."
"Email alert customization is limited."
"It doesn't give us rich process tracing, which is the only complaint I have."
"We have had issues with our agents going offline."
"The pricing model. New Relic can be expensive for growing startups."
 

Pricing and Cost Advice

"The pricing is an eight out of ten."
"The price of the solution is approximately $100 to $120 and is paid annually."
"It would be nice if we could buy it annually instead of monthly."
"The pricing and licensing are too high."
"The solution is less expensive than AppNeta."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"This is an expensive tool."
"This solution required a license and it is better than some other competitors."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

Extreme Application Analytics, Purview
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about ExtremeAnalytics vs. New Relic and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.