ExtremeAnalytics vs New Relic comparison

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ExtremeAnalytics

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Executive SummaryUpdated on Jan 1, 2025

New Relic and ExtremeAnalytics compete in application performance monitoring and network visibility solutions. New Relic has an edge with its diverse integrations and scalability, making it suitable for comprehensive monitoring needs, while ExtremeAnalytics stands out with in-depth network analytics.

Features: New Relic offers application performance monitoring, infrastructure monitoring, and digital experience insights, supporting numerous integrations for seamless software operations. ExtremeAnalytics provides detailed network traffic analysis, delivering insights for network management and optimization. New Relic appeals to those seeking broad monitoring solutions, whereas ExtremeAnalytics specializes in network analytics.

Ease of Deployment and Customer Service: New Relic is recognized for its straightforward setup and comprehensive documentation, alongside responsive customer support. ExtremeAnalytics involves a more complex setup for its network-focused features but is praised for dedicated support in network deployments.

Pricing and ROI: New Relic offers a flexible pricing model with scalable plans, balancing ROI for broad needs. ExtremeAnalytics, with a higher initial setup cost due to its network focus, justifies this with analytical capabilities that enhance network efficiency, making it worthwhile for network-centric businesses.

To learn more, read our detailed ExtremeAnalytics vs. New Relic Report (Updated: December 2025).

ExtremeAnalytics vs. New Relic

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtremeAnalytics

Ranking in IT Operations Analytics

16th

Average Rating

0.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Management Applications (25th)

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of ExtremeAnalytics is 1.8%, up from 0.3% compared to the previous year. The mindshare of New Relic is 10.5%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
New Relic	10.5%
ExtremeAnalytics	1.8%
Other	87.7%

IT Operations Analytics

Featured Reviews

Wael Awni

Management Board Member and Network Engineer at NewLogics

Great solution to collect analytics on customer usage with valuable response latency

We use ExtremeAnalytics for public venues and to collect information about customer usage. We also use this solution to monitor the application performance and troubleshoot network or latency issues. We use it to collect analytics about the visitors for public opinion The application response…

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The application response latency is valuable and suitable for troubleshooting."

"The solution's scalability is a ten out of ten."

"The most valuable feature of ExtremeAnalytics is wireless intrusion prevention."

"It has a simple initial setup."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"New Relic has positively impacted our organization by reducing errors, improving performance, and saving time."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

"The most valuable feature is application monitoring."

"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."

"We were able to save $1,000 per month."

More New Relic pros

Cons

"The solution's stability needs to be improved."

"ExtremeAnalytics could improve application control. The URL filtering is not working properly. We have had issues with the reports and heat maps not working as expected. We have been receiving download errors when attempting to retrieve the heat maps and reports."

"There are issues with cloud distribution of the servers, and it could be faster."

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

"The solution should include more detailed reports for SQL database requests."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"I haven't come across any features that are lacking."

"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."

"New Relic can be improved by incorporating an automated incident analysis solution."

More New Relic cons

Pricing and Cost Advice

"The price of the solution is approximately $100 to $120 and is paid annually."

"The pricing is an eight out of ten."

"Cost is significant with a lot of extras."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"This is an expensive tool."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for ExtremeAnalytics?

The pricing is an eight out of ten.

What needs improvement with ExtremeAnalytics?

The solution's stability needs to be improved.

What is your primary use case for ExtremeAnalytics?

It gives us insight into the network health. This helps us understand what is wrong with the limit of the wireless solution or device.

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

ExtraHop Reveal(x) for IT Operations vs ExtremeAnalytics

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Product Reports

Network Management Applications

January 2026

Download ExtremeAnalytics product report

Download New Relic product report

January 2026

Also Known As

Extreme Application Analytics, Purview

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

ExtremeAnalytics lets you understand what applications are running on your network, who is using them and what the response time is for each application. It gives you granular visibility into network and application performance, users, locations and devices. Information from the network and the applications empower you to make data-driven decisions.

Extreme Networks

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club