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Eptica WCS Suite vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eptica WCS Suite
Ranking in CRM
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Oracle CX Sales
Ranking in CRM
12th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (8th), Sales Force Automation (5th)
 

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of Eptica WCS Suite is 0.7%, up from 0.3% compared to the previous year. The mindshare of Oracle CX Sales is 1.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.0%
Eptica WCS Suite0.7%
Other98.3%
CRM
 

Featured Reviews

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MK
Sales Head - ICT Sector at a insurance company with 10,001+ employees
Workflow-driven processes enhance sales efficiency and analytical insights
Oracle CX Sales is workflow-driven, aligning with best practices in our sales process. The efficient workflow eliminates the need for multiple entries; data flows seamlessly from sales accounts to projects to quotes. The solution also offers robust analytical capabilities, enabling us to analyze reasons for wins or losses and strategically adjust our approach.
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885,837 professionals have used our research since 2012.
 

Comparison Review

it_user9726 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Oct 5, 2013
WCS vs Hybris vs ATG - Feature Smackdown
They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…
 

Top Industries

By visitors reading reviews
No data available
Construction Company
15%
Manufacturing Company
11%
University
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

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What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
 

Also Known As

WCS Suite
Oracle Sales Cloud
 

Overview

 

Sample Customers

Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.
885,837 professionals have used our research since 2012.