IT Central Station is now PeerSpot: Here's why

Eptica WCS Suite vs Kustomer comparison

Cancel
You must select at least 2 products to compare!
Eptica Logo
57 views|46 comparisons
Kustomer Logo
96 views|76 comparisons
Ranking
48th
out of 69 in CRM
Views
57
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
41st
out of 69 in CRM
Views
96
Comparisons
76
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
608,713 professionals have used our research since 2012.
Comparisons
Also Known As
WCS Suite
Learn More
Eptica
Video Not Available
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.

Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.

Offer
Learn more about Eptica WCS Suite
Learn more about Kustomer
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Glovo, Nuts.com, ThirdLove, The Farmer’s Dog, HopSkipDrive, PieSync, UNTUCKit, Priority Bicycles, SmugMug, Away, Paddle, Bulletproof, Anomalie, ring, Glossier., BIRKENSTOCK
Buyer's Guide
CRM
June 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2022.
608,713 professionals have used our research since 2012.

Eptica WCS Suite is ranked 48th in CRM while Kustomer is ranked 41st in CRM. Eptica WCS Suite is rated 0.0, while Kustomer is rated 0.0. On the other hand, Eptica WCS Suite is most compared with eGain Solve, whereas Kustomer is most compared with Zendesk Support.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.