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Epicor ERP vs Pronto Xi comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
10th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Pronto Xi
Ranking in ERP
24th
Average Rating
6.0
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.3% compared to the previous year. The mindshare of Pronto Xi is 0.9%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
Pronto Xi0.9%
Other96.8%
ERP
 

Featured Reviews

reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.
MAMUKA KVANTALIANI - PeerSpot reviewer
Pronto Xi Systems Consultant at GUNNEBO AB
Has supported business operations through flexible customization and reliable reporting features
I find Pronto Xi quite robust, fast, and flexible in its use because we can set up any environment and customize it. It covers a wide range of functions, starting from basic finances such as accounts receivable, payable, down to service projects, manufacturing, plant maintenance, and all customer relationships, providing extensive functionality. We utilize Pronto Xi's customizable dashboards in our organization, and it is integrated with the Cognos BI system. These dashboards help us in gaining actionable insights and making informed decisions because they serve visualization purposes for higher-level reporting for top management and senior management. We use them for visualizations for senior management's everyday, weekly, or monthly catch-up with business performance. The advanced reporting capabilities of Pronto Xi improve decision-making because the users of the information understand where the business stands, how it performs, where the pitfalls are, and which branches of businesses are underperforming or doing well. As long as the basic underlying data is correct, they're excellent to use. Pronto Xi's strong emphasis on security and compliance is quite important for my organization because it is strict with multi-layered access and complex password systems. These aspects influence my trust in the platform because we haven't had any problems with Pronto Xi. While there were issues with other systems, Pronto Xi has been reliable, and I would rate my trust level at nine out of ten. The scalability of Pronto Xi is good as my business grows, both in terms of functionality and third-party applications integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have seen companies triple their business using Epicor in just a few years."
"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"It allowed us to organize our inventory more clearly."
"The ability to deploy through a generic implementation with proper configuration."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"I find Pronto Xi quite robust, fast, and flexible in its use because we can set up any environment and customize it, and it covers a wide range of functions, starting from basic finances such as accounts receivable, payable, down to service projects, manufacturing, plant maintenance, and all customer relationships, providing extensive functionality."
"Pronto Xi is very user-friendly, and anyone can operate it without difficulty, unlike SAP or AS/400."
 

Cons

"There needs to be a better POS. Epicor offers a third-party POS which is expensive."
"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"Yes, we would get crashes relatively often."
"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"Right now, it doesn't really have a good cloud story."
"The areas of Pronto Xi that could be improved include its appearance, which is quite outdated, as it does not use modern visualization means of its functionality, and it appears to be from the late 90s."
"There are a lot of things to be developed in Pronto Xi. I believe we need spool files, better control of inventory levels, and improved distribution capabilities."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
Information not available
report
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
11%
Construction Company
7%
Healthcare Company
7%
Construction Company
14%
Mining And Metals Company
10%
University
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What is your experience regarding pricing and costs for Pronto Xi?
Regarding the pricing and licensing of Pronto Xi, I don't have much experience with other systems' costs to make a strong comparison. Comparing it with other software, they are neither cheaper nor ...
What needs improvement with Pronto Xi?
Some improvements that could be made to Pronto Xi include the ability to view purchase orders in a Word format, as well as the option to export supplier details and history to Excel. Additionally, ...
What is your primary use case for Pronto Xi?
I generally use Pronto Xi for inventory purposes, such as looking into changing of pricing and creating new SKUs.
 

Comparisons

 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
The Mayo Group, Gasweld Tool Centre, Leica, The Co-Op, Parksite, Country Club Enterprises, Hobart Canada
Find out what your peers are saying about Epicor ERP vs. Pronto Xi and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.