eG Enterprise and OpenText Network Operations Management are competing products in the IT infrastructure monitoring category. OpenText Network Operations Management seems to have the upper hand due to its comprehensive feature set, although eG Enterprise is noted for better pricing and customer support.
Features: eG Enterprise offers end-to-end monitoring, automated diagnostics, and a user-friendly interface. OpenText Network Operations Management provides comprehensive monitoring, scalability, and advanced analytics capabilities.
Room for Improvement: eG Enterprise could enhance its feature set, improve integration capabilities, and expand its analytics offering. OpenText Network Operations Management could streamline its deployment process, reduce its learning curve, and lower its pricing.
Ease of Deployment and Customer Service: eG Enterprise is known for a straightforward deployment process coupled with efficient customer service. OpenText Network Operations Management has a more complex deployment but offers comprehensive support and documentation.
Pricing and ROI: eG Enterprise provides a cost-effective setup with substantial ROI, appealing to budget-conscious users. OpenText Network Operations Management, while requiring a higher initial investment, offers a potentially greater ROI due to its advanced features.
| Product | Market Share (%) |
|---|---|
| eG Enterprise | 0.4% |
| OpenText Network Operations Management | 0.2% |
| Other | 99.4% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.
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