OpenText Network Operations Management Reviews

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

We are providing this solution to our customers to cover network management. It covers all three perspectives of network monitoring/management.

Network Node Manager covers the fault management cycle. 

Network Automation covers the configuration management cycle.

ISPI smart plugins (metrics, traffic, IP telephony, and MPLS) cover the performance management cycle.

All of these products are integrated with each other under one dashboard called NOM (Network Operation Management).

NOM uses standard Protocols (SNMPv3, SSH, SFTP, CDP, LLDP, MPLS, Netflow, IPFIX. et cetera).

NOM reduced the MTTR for most of the network Issues by combining the fault/configuration/performance management in one dashboard with more in-depth details about the traffic bandwidth consumption and hardware issues/failures as well as configuration changes and compliance standards.

Using NOM, we can decrease the repeated issues by correlation policies.

We can apply company configuration standards as per the global configuration standards (like HIBAA, PCI, et cetera). 

We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards.

I provide support and implementation of HPE and Micro Focus tools, and I've deployed this application in businesses operating in the banking, telecom, finance, and manufacturing sectors.

When it comes to customization, Micro Focus is more mature than its competitors.