We performed a comparison between DX Unified Infrastructure Management and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Monitors the infrastructure asset and also monitors as an IT service."
"I can use the Drag and Drop feature to build dashboards within minutes."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"It's easy to push out across numerous servers. Very scalable."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"The Wi-Fi side needs improvement."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"DX UIM's reporting and customization need to be improved."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"The UIM has no features through goods and services yet. "
"There should be wider coverage of storage infrastructure."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ExtraHop Reveal(x) for IT Operations is ranked 56th in Network Monitoring Software with 8 reviews. DX Unified Infrastructure Management is rated 8.2, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace. See our DX Unified Infrastructure Management vs. ExtraHop Reveal(x) for IT Operations report.
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