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DX Unified Infrastructure Management vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
65th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), IT Infrastructure Monitoring (47th), Cloud Monitoring Software (37th), AIOps (26th)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
73rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.8%, up from 0.4% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management0.8%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is some depth into what we can watch from processes, logs, as well as URLs, and synthetics, so we have the overall ability to manage everything with UIM."
"It has provided greater security for our most important asset which is the handling of information."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"It’s easy to implement, a good solution for medium environments."
"UIM is easy to use and configure and easy to implement and to get up and running out of the box."
"With UIM, the ROI is way up there."
"Support has been very responsive to our requests."
"The most valuable features are trending and analysis, and I also like the predictability of the systems, baselines, and that it can prevent an outage before it happens."
"It gives you full 360-degree visibility into your entire infrastructure."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"We have been able to improve the mean time to resolution by several hours in some cases."
"Wire data analytics."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"ExtraHop is far ahead of anything comparable in the industry."
 

Cons

"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The reporting part could be improved."
"Customer Service: 8/10. Technical Support: 6/10."
"Stability."
"Network monitoring beyond SNMP."
"The company has not kept pace with developments."
"It's too modular in the sense that there is not an awareness of things."
"NSD and NMS support need to be improved. Usually, what I encountered was that if we had an issue, the suggestion was always to upgrade to the current version, but sometimes when they upgraded some features would stop working."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The solution could get more aggressive in the discounting of the overall cost."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
 

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
10%
Construction Company
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about DX Unified Infrastructure Management vs. ExtraHop Reveal(x) for IT Operations and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.