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Drupal vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Drupal
Average Rating
8.6
Number of Reviews
37
Ranking in other categories
Web Content Management (4th), Corporate Portals (Enterprise Information Portals) (4th)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (4th)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. Drupal is designed for Web Content Management and holds a mindshare of 8.0%, up 6.6% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 7.1% mindshare, down 12.1% since last year.
Web Content Management Mindshare Distribution
ProductMindshare (%)
Drupal8.0%
Adobe Experience Manager9.6%
WordPress Business-Enterprise8.2%
Other74.2%
Web Content Management
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management7.1%
SharePoint11.6%
OpenText Content Management8.0%
Other73.3%
Enterprise Content Management
 

Featured Reviews

it_user982032 - PeerSpot reviewer
Owner at a tech services company with 51-200 employees
A good product that helps me to manage complex digital solutions
My advice to others would be that Drupal is not only a CMS, you need to learn the Drupal fundamentals before to start the project. Drupal is a handy tool whenever you work on a digital infrastructure broad project and not only a simple website. So if you have a big project, you can use Drupal. But if you have a small website, like a blog or simple website, my advice would be not to use Drupal, because Drupal is too complex and the cost to maintain the platform can be too high, related to the value of your website, for example. If you have a website with a big product catalog, for example, in many languages and in many countries in the world, then Drupal is good. But if you have a simple website, like a portfolio or five page-website, you can use many other technologies that'd be simple to maintain and implement. On a scale from one to 10, I will rate Drupal an eight. In the next release, I would like to see basic page buttons and better integration with the analytics platform. A drag and drop function to create simple pages will also be handy. For example, if a customer wants to create a landing page, it should be easy for him or her to do so. I would also like to see better translation management.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good for big projects."
"The open source nature of Drupal, being free to extend or alter it is massively important for us."
"The best things about Drupal are its extensibility and plug-ability."
"Significantly less time spent on production issues and maintaining existing functionality, translating into significantly more time adding new and enhanced functionality."
"Because of Drupal, we now have the ability to provide our customers with multilingual, multi-regional content to an extent that would not have been possible otherwise."
"Drupal is an open source content management system which provides an easy installation process, a good range of modules for features' expansion, as well as a supportive community that will help resolve issues that you face with Drupal."
"The feature I find most valuable is that Drupal is a framework and not only a CMS, and I like that it's a good product to manage complex digital solutions."
"Drupal CMS helped in the realization of content-rich web sites that combine article presentation with sophisticated, back-end admin functionality."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"The most valuable feature of OpenText Documentum is the versioning."
"We use it as a repository of our records."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
 

Cons

"There are not enough Drupal developers to satisfy demand."
"Since Drupal is not developed for any specific use cases, it has some learning curve and requires effort to learn."
"My advice would be not to use Drupal, because Drupal is too complex and the cost to maintain the platform can be too high, related to the value of your website, for example."
"However, when you want to add a permission to a user role, something as simple as that checkbox, forces a config push, which annoys me."
"I think Drupal has to improve the UX for some administrative pages, such as the modules list page."
"Admin Interface: You'll often hear that Drupal has a pretty high learning curve."
"The version upgrading process is very painful. Moving to a new Drupal version involves much more than building and configuring the new site."
"Digital experience features like target, segmentation, and campaign management have a long way to go."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The biggest issue for us is the price of the product."
"OpenText Documentum's user interface could be improved a little bit."
"The licensing model should be changed."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The price of Documentum could be lower. It's quite high compared to its competitors."
"The biggest issue for us is the price of the product."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
 

Pricing and Cost Advice

"I would like to see better pricing."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
16%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

BMJ, The Economist, New Republic, SpaceX, Lush, Danone, Tesla Motors, Peugeot, Stanford Law, Harvard, Oxford University, MIT Media Lab, The Beatles, MTV UK, The Weather Channel, NBC, BBC, grammy.com, Mus_e du Louvre, Whitehouse.gov, London.gov.uk, Gouvernment.fr, New Zealand Government, The Prince of Wales, British Council, NYC Metropolitan Transport Authority, Gatwick Obviously
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Adobe, Microsoft, Wordpress and others in Web Content Management. Updated: March 2026.
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