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Dropbox vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Users appreciate Dropbox's low-cost features, though quantifying ROI is challenging; benefits include accessibility, security, and reduced complaints.
Sentiment score
7.0
SharePoint reduces costs and boosts efficiency by centralizing management, enhancing collaboration, and eliminating multiple subscriptions for high returns.
 

Customer Service

Sentiment score
2.7
Dropbox support is mixed; positives include 24/7 availability, negatives involve slow email responses and licensing issue assistance.
Sentiment score
6.0
Microsoft SharePoint support quality varies, influenced by contracts and vendors, with mixed reviews on responsiveness and effectiveness.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.2
Dropbox is scalable for various business sizes, offering flexible plans, but may vary in effectiveness at enterprise levels.
Sentiment score
7.3
SharePoint is perceived as scalable, though optimal performance may require investment and strategic planning to address potential limitations.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
8.1
Users consider Dropbox stable and reliable, despite occasional syncing delays and reliance on internet connectivity for uploads.
Sentiment score
8.1
SharePoint is generally stable, with issues often due to infrastructure, updates, or improper deployment, improving with proper setup.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Dropbox needs better storage, pricing, security, interface, and integration to enhance user experience and remain competitive.
SharePoint requires improvements in co-authoring, permissions, UI, mobile compatibility, search, workflow, customization, integration, and onboarding simplicity.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Enterprise users find Dropbox pricing competitive, though opinions vary on cost-effectiveness and desire for better discounts and management.
SharePoint offers various pricing options, influenced by company size and licensing, with enterprise plans and customization affecting costs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Dropbox offers user-friendly, secure storage with seamless syncing, easy sharing, scalability, and strong compatibility across all devices and environments.
SharePoint enhances productivity with collaboration tools, Microsoft integration, customizable workflows, advanced search, and strong security features.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

Dropbox
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Cloud Storage (3rd), Content Collaboration Platforms (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Dropbox is designed for Cloud Storage and holds a mindshare of 5.4%, down 5.8% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.4% mindshare, down 20.2% since last year.
Cloud Storage
Enterprise Content Management
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
5%
Computer Software Company
5%
Construction Company
4%
Government
13%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and improving user awareness could foster better data relations. The learning curve o...
 

Comparisons

 

Also Known As

No data available
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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