Domo vs Software AG ARIS Process Mining comparison

Domo and Software AG are both solutions in the Business Performance Management category. Domo is ranked #5 with an average rating of 7.9, while Software AG is ranked #13 with an average rating of 8.0. Domo holds a 2.0% mindshare in BPM, compared to Software AG’s 1.6% mindshare. Additionally, 85% of Domo users are willing to recommend the solution, compared to 100% of Software AG users who would recommend it.

Domo

Read 47 Domo reviews

5,182 Views
259 Comparison Views

85% willing to recommend

Software AG ARIS Process Mi...

Read 7 Software AG ARIS Process Mining reviews

873 Views
332 Comparison Views

100% willing to recommend

Domo

Software AG ARIS Process Mi...

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Executive SummaryUpdated on Dec 19, 2024

Domo and Software AG ARIS Process Mining are competitive solutions in the data analytics and process mining domains. Domo has an edge in pricing and support, while Software AG ARIS Process Mining offers superior features, making it ideal for advanced process mining capabilities.

Features: Domo provides comprehensive dashboard capabilities, real-time analytics, and integration with a wide range of data sources. It also excels in data visualization and offers several pre-built connectors. Software AG ARIS Process Mining delivers robust process analytics tools, in-depth process analysis, and features for business process optimization. Its specialized process improvement and compliance tools differentiate it by analytical depth.

Room for Improvement: Domo could enhance its analytical capabilities and provide more nuanced process mining tools. Additionally, expanding its customization options would benefit complex deployments. Software AG ARIS Process Mining might streamline its installation process to reduce complexity and improve user experience. It could also enhance its data integration capabilities to match Domo's flexibility and offer more intuitive dashboard features.

Ease of Deployment and Customer Service: Domo's cloud-based deployment is straightforward, facilitating rapid implementation with strong support. Its simpler deployment process contrasts with ARIS's more complex setup, which offers customization at the cost of complexity. ARIS provides a tailored approach requiring additional configuration but can cater to unique business needs.

Pricing and ROI: Domo is recognized for its cost-efficient pricing and quick ROI through rapid deployment and extensive integration capabilities. It offers competitive pricing with faster returns due to lower setup costs. Conversely, Software AG ARIS Process Mining, while potentially higher in initial expense, delivers significant ROI with its powerful optimization features, offering value to organizations prioritizing deep analytical insights and process improvements.

To learn more, read our detailed Domo vs. Software AG ARIS Process Mining Report (Updated: December 2025).

Buyer's Guide

Domo vs. Software AG ARIS Process Mining

December 2025

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Helped 879,259 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.7

Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.

Sentiment score

6.7

Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.

If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.

Samuel Adeyemo

Founder & CEO at AI-OT

For more quotes and insights, download the Domo report

The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Customer Service

Sentiment score

6.7

Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.

Sentiment score

8.4

Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.

No matter how complex the problem is, it can be taken care of by the support team.

Manthan J.

Data Analyst at Anonymous

They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.

Denis Mwaniki

Analytics Manager at KOKO Networks

It's very easy to get technical support from Domo.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

For more quotes and insights, download the Domo report

Technical support for Software AG ARIS Process Mining is good.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Scalability Issues

Sentiment score

6.2

Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.

Sentiment score

7.5

Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.

The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.

Denis Mwaniki

Analytics Manager at KOKO Networks

When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Everything comes under the same umbrella and it's pretty user-friendly.

Manthan J.

Data Analyst at Anonymous

For more quotes and insights, download the Domo report

For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Stability Issues

Sentiment score

6.6

Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.

Sentiment score

7.6

Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.

In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.

Denis Mwaniki

Analytics Manager at KOKO Networks

In terms of overall stability of the platform, it's very stable.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

During that time, we faced issues from the project side as Domo was not visible in our portal.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

It happens sometimes that the server is down, and if the server is not working, you cannot work.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.

Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.

End users require a license to run their own reports and dashboards, which are fairly expensive.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.

Denis Mwaniki

Analytics Manager at KOKO Networks

For more quotes and insights, download the Domo report

Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.

ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.

Domo's pricing is high compared to other BI tools, and it is costly.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

They quoted approximately one dollar per KB.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

No quotes available

For more quotes and insights, download the Software AG ARIS Process Mining report

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.

Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.

App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.

BijayKumar

Senior Analyst at Blend360

I have been using it for four years and have been able to extract the information I need from it.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

For more quotes and insights, download the Domo report

The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.

Nupur Wadhwa

Consultant 2 at Protiviti

For more quotes and insights, download the Software AG ARIS Process Mining report

Categories and Ranking

Domo

Ranking in Business Performance Management

5th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Data Integration (14th), BI (Business Intelligence) Tools (3rd), Reporting (3rd), Data Visualization (5th)

Software AG ARIS Process Mi...

Ranking in Business Performance Management

13th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Process Mining (8th)

Mindshare comparison

As of December 2025, in the Business Performance Management category, the mindshare of Domo is 2.0%, up from 1.6% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Performance Management Market Share Distribution
Product	Market Share (%)
Domo	2.0%
Software AG ARIS Process Mining	1.6%
Other	96.4%

Business Performance Management

Featured Reviews

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Have improved workflow efficiency through custom reports but encountered formatting limitations

The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.

Read full review

Nupur Wadhwa

Consultant 2 at Protiviti

Features build trust despite occasional server challenges

I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.

Read full review

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Top Industries

By visitors reading reviews

University

10%

Financial Services Firm

Computer Software Company

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

11%

Outsourcing Company

11%

Energy/Utilities Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What do you like most about Domo?

All our client SLAs and daily and weekly dashboards are tracked on Domo.

See all answers

What is your experience regarding pricing and costs for Domo?

The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...

See all answers

What needs improvement with Domo?

I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...

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What is your primary use case for Software AG ARIS Process Mining?

I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...

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What advice do you have for others considering Software AG ARIS Process Mining?

I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...

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What needs improvement with Software AG ARIS Process Mining?

See all answers

Comparisons

Tableau Enterprise vs Domo

Compared 35% of the time

Microsoft Power BI vs Domo

Compared 32% of the time

QlikView vs Domo

Compared 3% of the time

Palantir Foundry vs Domo

Compared 2% of the time

Qlik Sense vs Domo

Compared 2% of the time

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Celonis vs Software AG ARIS Process Mining

Compared 47% of the time

UiPath Process Mining vs Software AG ARIS Process Mining

Compared 13% of the time

SAP Signavio Process Intelligence vs Software AG ARIS Process Mining

Compared 13% of the time

Microsoft Power Automate vs Software AG ARIS Process Mining

Compared 8% of the time

KiSSFLOW vs Software AG ARIS Process Mining

Compared 7% of the time

More Software AG ARIS Process Mining Competitors

Product Reports

Buyer's Guide

Domo

December 2025

Download Domo product report

Buyer's Guide

Software AG ARIS Process Mining

December 2025

Download Software AG ARIS Process Mining product report

Also Known As

corda

ARIS Process Performance Manager

Overview

Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.

Find more information on The Business Cloud Here.

Domo

Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

Software AG

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.

Buyer's Guide

Domo vs. Software AG ARIS Process Mining

December 2025

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