We performed a comparison between Domo and Software AG ARIS Process Mining based on real PeerSpot user reviews.
Find out in this report how the two Business Performance Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We find the ease of using the solution valuable."
"The dashboard is the most valuable feature and allows for customization to create and share reports."
"In general, Domo is very powerful and very easy to use, relatively speaking."
"We've worked with all the features of Domo. Among the most important are Pivot and Sumo Cards. We can use drill-down from the top-most level with a click, generating charts."
"The ease of use, overall, is one of the valuable features, as is the ease of setup. Other than making sure IT was aware of, and agreed with our proceeding, we did not need IT for any of the setup. The ease of setup is more valuable than you might think. The ease of configuring the security policies, setting up groups, and setting up personalized data permissions so that only certain people can see certain data — that stuff is amazing... Domo really is extraordinarily full-featured, but it's really easy to use."
"The best feature of Domo is that it's completely on the cloud. I also like that you can handle data end-to-end without having to depend on multiple tools. Another specific feature I like the most about Domo is Magic ETL because, through it, you can do all your expression, transformation, and loading activities very smoothly. The tool also follows the lineage concept, so you can understand what kind of transformations took place on a particular data set. You can find end-to-end data from the source until it has become the final output or the final data set. Whatever happened to a particular data set, you can understand it through the Domo lineage, and that isn't possible in most of the tools available in the market, but in Domo, that's available. The tool is also solid and because it's on the cloud, it uses multiple data engineering in the backend and multiple algorithms in the back, behind the scenes, resulting in a great performance. For example, if an end user such as the CEO or COO opens a report or the dashboard and it takes more than ten seconds, the end user won't be interested in looking at that report or dashboard, but Domo enables better performance and there's usually no performance issues from that tool."
"The fact that you can add any data source is valuable. The entire data handling suite they have, all the apps, etc., is pretty amazing. One of the key things, not being a techie or a data-warehouse guy, is that you can connect data sources, and do all kinds of pretty amazing things."
"The user interface is quite good."
"I have found Software AG ARIS Process Mining scalable."
"The interface is simplified and easy to use."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"One feature I found really cool was the Conformance Engine."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two."
"I would also like to see improvements to their drag and drop Magic ETL tool. You can drag and drop your ETL tool, but it doesn't really work for a large amount of data. It struggles with that. In a real-world application, where you're working with 30 million rows or 100 million rows, it takes a bit longer to process the data. If you do it in the Redshift ETL tool, using your own code, it's much faster."
"The ETL way of storing is not up to mark. You have to rely on the naming convention that you're using in Domo because there are no folder systems where you can collate all your workflows and put them into separate folders. A folder system should be there so you can easily identify how you are working. Once you want to make some changes to your ETL, then you can see the whole lineage, identifying what is there and not there."
"When you're exporting a graph out of Domo — suppose it is in the form of a donut chart or it is in form of a stack — the data comes out in tabular format, not as a graph. When exporting the data, I would like them to create a tab for graphs and another tab with the data in tabular format."
"One of the improvements that could be made is related to improved storage options."
"It's too early for me to say that something needs improvement, but there are times when there have been some flexibility issues with Domo... Tableau has a window function which can be integrated into a calculated field. That is missing in Domo so you have to make changes to the data set using ETL or SQL."
"If Domo had a Copilot feature, you could interact with the graphs and talk to the graphs and tables."
"I would like to see more flexibility in their pricing structure. The trend is moving from database pricing to a user-license pricing model. That would be a benefit if they wanted to reevaluate their pricing structure."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"There should be a single site for modeling and mining."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
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Domo is ranked 9th in Business Performance Management with 35 reviews while Software AG ARIS Process Mining is ranked 14th in Business Performance Management with 6 reviews. Domo is rated 7.8, while Software AG ARIS Process Mining is rated 8.8. The top reviewer of Domo writes "Robust, powerful, and easy to use". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "An easy-to-use interface with quite good learning center and documentation". Domo is most compared with Tableau, Microsoft Power BI, Databricks, Looker and Amazon QuickSight, whereas Software AG ARIS Process Mining is most compared with Celonis, SAP Signavio Process Intelligence, UiPath Process Mining and Anaplan. See our Domo vs. Software AG ARIS Process Mining report.
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