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Domo vs Microsoft Power BI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.
Sentiment score
6.8
Microsoft Power BI enhances efficiency, cost-effectiveness, and user satisfaction through scalability, ease of use, and robust security features.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
Founder & CEO at AI-OT
In a world surrounded by data, tools that allow navigation of large data volumes ensure decisions are data-driven.
Corporate HR Financial Controller at STMicroelectronics Holding
Power BI is easy to deploy within an hour, providing robust security against data leaks.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.
Sentiment score
6.6
Microsoft Power BI's support is praised for resources and community but needs improvement in response time for complex queries.
No matter how complex the problem is, it can be taken care of by the support team.
Data Analyst at Anonymous
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
Analytics Manager at KOKO Networks
It's very easy to get technical support from Domo.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
The significant drawback I notice is that Microsoft's size makes it hard to get specific change requests addressed unless they involve a bug.
Corporate HR Financial Controller at STMicroelectronics Holding
We have a partnership with Microsoft, involving multiple weekly calls with dedicated personnel to ensure our satisfaction.
Executive Director, Decision Support at Community Health Network
The support is good because there is also a community available.
Business Development Director at a tech consulting company with 201-500 employees
 

Scalability Issues

Sentiment score
6.2
Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.
Sentiment score
6.9
Microsoft Power BI offers scalable solutions for various enterprises, excelling in integration yet facing challenges with large data volumes.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Analytics Manager at KOKO Networks
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Assistant Manager at a tech services company with 10,001+ employees
Everything comes under the same umbrella and it's pretty user-friendly.
Data Analyst at Anonymous
You expect only a small percentage of users concurrently, but beyond a thousand concurrent users, it becomes difficult to manage.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
With increasing AI capabilities, architectural developments within Microsoft, and tools like Fabric, I expect Power BI to scale accordingly.
Executive Director, Decision Support at Community Health Network
As more data is processed, performance issues may arise.
Product Owner at ABN AMRO Bank N.V.
 

Stability Issues

Sentiment score
6.6
Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.
Sentiment score
7.4
Microsoft Power BI is stable and reliable, but may face slowdowns and issues with large datasets and updates.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
Analytics Manager at KOKO Networks
In terms of overall stability of the platform, it's very stable.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
During that time, we faced issues from the project side as Domo was not visible in our portal.
Assistant Manager at a tech services company with 10,001+ employees
In terms of stability, there's no data loss or leakage, and precautions are well-managed by Microsoft.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
We typically do not have problems with end-user tools like Excel and Power BI.
Executive Director, Decision Support at Community Health Network
It is very stable for small data, but with big data, there are performance challenges.
Business Development Director at a tech consulting company with 201-500 employees
 

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.
Microsoft Power BI needs better integration, flexible pricing, enhanced features, improved data handling, and seamless compatibility with various platforms.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Technical Project Manager at a educational organization with 201-500 employees
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Senior Engineer at a tech services company with 10,001+ employees
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Analytics Manager at KOKO Networks
This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
Access was more logical in how it distinguished between data and its formatting.
Corporate HR Financial Controller at STMicroelectronics Holding
Microsoft updates Power BI monthly based on user community feedback.
Executive Director, Decision Support at Community Health Network
 

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.
Microsoft Power BI is competitively priced, offering flexible licensing with free to premium options, viewed favorably against competitors.
Domo's pricing is high compared to other BI tools, and it is costly.
Senior Engineer at a tech services company with 10,001+ employees
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees
They quoted approximately one dollar per KB.
Assistant Manager at a tech services company with 10,001+ employees
I found the setup cost to be expensive
Responsable du département Projets et Applications at CHD Vendée
Power BI isn't very cheap, however, it is economical compared to other solutions available.
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
The pricing for Microsoft Power BI is low, which is a good selling point.
Business Development Director at a tech consulting company with 201-500 employees
 

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.
Microsoft Power BI provides seamless integration, intuitive visualizations, and real-time processing, ideal for organizations' efficient data analysis needs.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Senior Engineer at a tech services company with 10,001+ employees
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Senior Analyst at Blend360
I have been using it for four years and have been able to extract the information I need from it.
Technical Project Manager at a educational organization with 201-500 employees
In today's data-driven environment, these tools are of substantial value, particularly for large enterprises with numerous processes that require extensive data analysis.
Corporate HR Financial Controller at STMicroelectronics Holding
Within the organization, Microsoft Power BI is used to create dashboards and gain insights into data, enhancing data-driven decision-making.
Product Owner at ABN AMRO Bank N.V.
To reduce the need for highly skilled personnel, we can engage someone who is just familiar and has a basic understanding of Microsoft Power BI, while AI can handle the major tasks through either agent AI or requirement analysis.
Senior Technical Service Engineer Expert at Fujitsu
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
3rd
Ranking in Reporting
3rd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
47
Ranking in other categories
Data Integration (14th), Business Performance Management (5th), Data Visualization (5th)
Microsoft Power BI
Ranking in BI (Business Intelligence) Tools
1st
Ranking in Reporting
1st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
327
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.3%, down from 7.3% compared to the previous year. The mindshare of Microsoft Power BI is 10.8%, down from 22.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Power BI10.8%
Domo3.3%
Other85.9%
BI (Business Intelligence) Tools
 

Featured Reviews

RD
Assistant Manager at a tech services company with 10,001+ employees
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
Shoury Priyanshu - PeerSpot reviewer
Senior Manager, Strategy & Consulting at Viacom18 Media Pvt Ltd
Facilitates seamless data aggregation with some outdated visual elements hindering user appeal
Real-time data integration is an area for improvement. Although I've worked on several solutions involving real-time integration, it's not very user-friendly and often lags, especially with over a million data rows. This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today. There are challenges with scalability, requiring multiple pages in dashboards to manage these issues. Visualization could be improved as it appears outdated. Users, especially newcomers, find it unappealing and not user-friendly.
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Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
University
10%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business135
Midsize Enterprise57
Large Enterprise165
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...
What needs improvement with Domo?
I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Is Power BI a complete platform or only a visualization tool?
Power BI is an advanced visualization tool oriented to big data with a very complete set of widgets to visualize information, control users accessing information, the configuration of governance po...
How does Oracle OBIEE compare with Microsoft BI?
Oracle OBIEE is great in allowing design and creativity per the individual needs of the organization. Dashboards are fully customizable and very user-friendly. This solution is very stable. Oracle ...
 

Comparisons

 

Also Known As

corda
SSRS, SSAS, MSBI, MS Reporting Services, Microsoft BI Tools, Microsoft Big Data, Power BI Pro, MS BI
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Accenture Adidas Aetna AIG Airbus Alibaba Allstate Amazon American Express Aon AT&T Audi Bank of America BASF Bayer Berkshire Hathaway Boeing Coca-Cola Comcast Cisco Coca-Cola Dell Disney Emirates Equinix FedEx Ford GE Google H&M Home Depot Honda IBM Intel JPMorgan Chase Kellogg's Kroger L'Oréal McDonald's Merck MetLife Microsoft Nike Oracle P&G PepsiCo Procter & Gamble Prudential Financial SAP Siemens Snapchat Spotify Starbucks Target Toyota T-Mobile Unilever Visa Walmart WeWork World Bank Xerox
Find out what your peers are saying about Domo vs. Microsoft Power BI and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.