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Microsoft Power Automate vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Microsoft Power Automate offers high ROI with minimal investment, improving productivity and saving costs via efficient automation under O365.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
On a daily basis, it saves about two to three hours.
It has helped us save time, and we've saved thousands of hours through automation.
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
6.3
Microsoft Power Automate support varies by user, license, and region, with mixed response times and differing satisfaction levels.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Having experience with coding is essential to fully utilize Power Automate.
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
They offer 24-hour technical support that consistently answers inquiries.
Technical support for Software AG ARIS Process Mining is good.
 

Scalability Issues

Sentiment score
6.7
Microsoft Power Automate is affordable and integrates well with Microsoft, despite challenges in complex, non-Microsoft ecosystem integrations.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Microsoft Power Automate is scalable enough for me and my customers.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
 

Stability Issues

Sentiment score
7.5
Microsoft Power Automate is deemed highly stable and reliable, with minor glitches, often rated seven to nine for stability.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
 

Room For Improvement

Power Automate needs stability, user-friendliness, better AI, integration, and comprehensive documentation, with improvements in OCR and error handling.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
It would be better to make it a wizard more than requiring coding.
We haven't gone into depth to explore the integration with AI, so I am not really sure.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
 

Setup Cost

Microsoft Power Automate offers cost-effective pricing but has licensing complexity and hidden costs for premium features.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
I don't remember paying anything excessively or overpriced.
Microsoft Power Automate is reasonably priced compared to others in the market.
 

Valuable Features

Microsoft Power Automate offers low-code automation, seamless Microsoft integration, easy deployment, and extensive features for efficient workflow management.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
 

Categories and Ranking

Microsoft Power Automate
Ranking in Process Mining
3rd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
132
Ranking in other categories
Robotic Process Automation (RPA) (3rd)
Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Business Performance Management (13th)
 

Mindshare comparison

As of October 2025, in the Process Mining category, the mindshare of Microsoft Power Automate is 19.9%, down from 24.1% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.4%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Microsoft Power Automate19.9%
Software AG ARIS Process Mining3.4%
Other76.7%
Process Mining
 

Featured Reviews

Ayobami Shobaloju - PeerSpot reviewer
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise65
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
ARIS Process Performance Manager
 

Overview

 

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Microsoft Power Automate vs. Software AG ARIS Process Mining and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.