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DocuWare vs Laserfiche vs OpenText Content Manager comparison

DocuWare and Laserfiche are both solutions in the Document Management Software category. DocuWare is ranked #3 with an average rating of 10.0, while Laserfiche is ranked #9. DocuWare holds a 10.4% mindshare in DMS, compared to Laserfiche’s 5.2% mindshare. Additionally, 100% of DocuWare users are willing to recommend the solution, compared to 100% of Laserfiche users who would recommend it.
DocuWare
Read 2 DocuWare reviews
  • 683 Views
  • 601 Comparison Views
100% willing to recommend
Laserfiche
Read 1 Laserfiche review
  • 656 Views
  • 256 Comparison Views
100% willing to recommend
OpenText Content Manager
Read 23 OpenText Content Manager reviews
  • 2,044 Views
  • 531 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between DocuWare, Laserfiche, and OpenText Content Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Hyland, Microsoft, DocuWare and others in Document Management Software.

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To learn more, read our detailed Document Management Software Report (Updated: September 2025).
Buyer's Guide
Document Management Software
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Document Management Software category, the mindshare of DocuWare is 10.4%, down from 11.8% compared to the previous year. The mindshare of Laserfiche is 5.2%, up from 3.3% compared to the previous year. The mindshare of OpenText Content Manager is 10.7%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
DocuWare10.4%
OpenText Content Manager10.7%
Laserfiche5.2%
Other73.7%
Document Management Software
 

Featured Reviews

JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.
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CB
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
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Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"This is a very complete and powerful solution."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"For a records management system, Content Manager is a really good system."
"It has a robust search but has often been difficult for people to learn."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"An advantage is integration with your IP directory."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"We would like to see more features for RPA and AI."
"The stability of the solution is an area of concern where improvements can be made."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Pricing is an issue, as it is too expensive."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The ease of use should be addressed."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"It's not very good at providing stable and robust add-ins to Microsoft."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
Information not available
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
7%
Government
7%
Retailer
6%
Government
23%
Financial Services Firm
9%
Retailer
8%
University
8%
Government
17%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and...
See all answers
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While ...
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What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
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What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
See all answers
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
See all answers
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been...
See all answers
 

Comparisons

Alfresco vs DocuWare Logo
Alfresco vs DocuWare
Compared 31% of the time
M-Files vs DocuWare Logo
M-Files vs DocuWare
Compared 16% of the time
Open Bee vs DocuWare Logo
Open Bee vs DocuWare
Compared 13% of the time
Hyland OnBase vs DocuWare Logo
Hyland OnBase vs DocuWare
Compared 9% of the time
Broadcom Output Management Suite vs DocuWare Logo
Broadcom Output Management Suite vs DocuWare
Compared 8% of the time
More DocuWare Competitors
SharePoint vs Laserfiche Logo
SharePoint vs Laserfiche
Compared 22% of the time
OpenText Documentum Content Management vs Laserfiche Logo
OpenText Documentum Content Management vs Laserfiche
Compared 20% of the time
Microsoft Purview Data Lifecycle Management vs Laserfiche Logo
Microsoft Purview Data Lifecycle Management vs Laserfiche
Compared 14% of the time
Hyland OnBase vs Laserfiche Logo
Hyland OnBase vs Laserfiche
Compared 10% of the time
IBM FileNet vs Laserfiche Logo
IBM FileNet vs Laserfiche
Compared 5% of the time
More Laserfiche Competitors
SharePoint vs OpenText Content Manager Logo
SharePoint vs OpenText Content Manager
Compared 22% of the time
OpenText Documentum Content Management vs OpenText Content Manager Logo
OpenText Documentum Content Management vs OpenText Content Manager
Compared 11% of the time
OpenText Content Management vs OpenText Content Manager Logo
OpenText Content Management vs OpenText Content Manager
Compared 9% of the time
IBM FileNet vs OpenText Content Manager Logo
IBM FileNet vs OpenText Content Manager
Compared 9% of the time
More OpenText Content Manager Competitors
 

Product Reports

Buyer's Guide
Document Management Software
September 2025
DocuWare reportDownload DocuWare product report
Buyer's Guide
Enterprise Content Management
September 2025
Laserfiche reportDownload Laserfiche product report
Buyer's Guide
OpenText Content Manager
September 2025
OpenText Content Manager reportDownload OpenText Content Manager product report
 

Also Known As

No data available
No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.
DocuWare

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText
 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Missouri State Courts
Buyer's Guide
Document Management Software
September 2025
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Find out what your peers are saying about Hyland, Microsoft, DocuWare and others in Document Management Software. Updated: September 2025.
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