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Box vs DocuWare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
4th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (8th), Cloud Storage (13th), Digital Asset Management (3rd), Content Collaboration Platforms (5th)
DocuWare
Ranking in Document Management Software
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Document Management Software category, the mindshare of Box is 7.6%, down from 7.7% compared to the previous year. The mindshare of DocuWare is 11.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The application is very light in terms of uploading and downloading files."
"Box is very simple and effective, so I prefer Box."
"The solution is scalable."
"We can provide controlled access to documents using the product."
"The system's performance is impressive, and file sharing is notably straightforward."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"It is really easy to load files to and from this solution."
"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
 

Cons

"The UI should be faster. Sometimes it lags when switching between documents."
"It could be cheaper."
"One thing that Box would benefit from is a records management component."
"The price must be lowered."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"I find their API to be quite complex and it could be more straightforward."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
 

Pricing and Cost Advice

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"Better sign a full year's contract to get a discount."
"Box needs to improve with their pricing in terms of licensing costs."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box's pricing is excellent."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
6%
Healthcare Company
6%
Computer Software Company
19%
Retailer
7%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
 

Comparisons

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
King Hussein Cancer Center, Smart Choice, Tippecanoe County
Find out what your peers are saying about Box vs. DocuWare and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.