Dell PowerProtect Data Manager vs Infrascale Backup & Disaster Recovery comparison

Dell Technologies and Infrascale are both solutions in the Backup and Recovery category. Dell Technologies is ranked #9 with an average rating of 8.6, while Infrascale is ranked #23 with an average rating of 10.0. Dell Technologies holds a 3.7% mindshare in BRS, compared to Infrascale’s 0.5% mindshare. Additionally, 91% of Dell Technologies users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Dell PowerProtect Data Manager

Read 14 Dell PowerProtect Data Manager reviews

7,126 Views
5,843 Comparison Views

91% willing to recommend

Infrascale Backup & Disaste...

Read 16 Infrascale Backup & Disaster Recovery reviews

1,334 Views
814 Comparison Views

90% willing to recommend

Dell PowerProtect Data Manager

Infrascale Backup & Disaste...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Infrascale Backup & Disaster Recovery and Dell PowerProtect Data Manager are two competing products in the backup and disaster recovery market. Based on user reviews, Dell PowerProtect Data Manager appears to be the superior product due to its robust features, although Infrascale offers better pricing and support, making it a valuable option for those with budget constraints.

Features: Infrascale Backup & Disaster Recovery is praised for its straightforward setup and comprehensive backup solutions. Users value the real-time reporting and hybrid cloud options. Dell PowerProtect Data Manager impresses users with its advanced data protection capabilities, integration flexibility, and scalable architecture.

Room for Improvement: Users suggest that Infrascale could enhance its support response times and improve scalability options. Dell PowerProtect Data Manager users note the need for a more intuitive configuration process and more detailed documentation.

Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is recognized for its smooth deployment process and responsive customer service. Dell PowerProtect Data Manager users find deployment straightforward but feel customer service could be more timely.

Pricing and ROI: Infrascale offers competitive pricing and a quick return on investment, according to users. Dell PowerProtect Data Manager is deemed more expensive, but users justify the cost with strong performance and features.

To learn more, read our detailed Dell PowerProtect Data Manager vs. Infrascale Backup & Disaster Recovery Report (Updated: September 2025).

Buyer's Guide

Dell PowerProtect Data Manager vs. Infrascale Backup & Disaster Recovery

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell PowerProtect Data Manager

Ranking in Backup and Recovery

9th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Deduplication Software (7th)

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

23rd

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Backup (20th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 3.7%, down from 4.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell PowerProtect Data Manager	3.7%
Infrascale Backup & Disaster Recovery	0.5%
Other	95.8%

Backup and Recovery

Featured Reviews

MinaMagdy1

Senior System Engineer at Nutanix

Comprehensive integration and user-friendly dashboard enhance data protection workflows

PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

Read full review

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the solution is its integrated approach."

"The solution adequately handles data storage."

"Dell PowerProtect Data Manager is a comprehensive backup software that integrates with Dell backup storage to enhance data protection."

"The most valuable features of the solution are flexibility and data protection."

"The management part of Dell PowerProtect Data Manager has improved significantly."

"The product's initial setup phase was easy."

"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."

"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."

More Dell PowerProtect Data Manager pros

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

More Infrascale Backup & Disaster Recovery pros

Cons

"PowerProtect Data Manager is missing a feature for takeout, which means I cannot store backup data off-site within the software. This is a limitation for organizations that require off-site solutions."

"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."

"The solution should enhance its user interface and make it more flexible."

"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."

"They should include a feature similar to S3 bucket."

"The interface is too complex."

"As a new product, there are some things that still need to improve a bit as it matures."

"A lot of improvement is required in Dell's first level of support."

More Dell PowerProtect Data Manager cons

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"We offer monthly or yearly subscriptions. The price could be cheaper."

"The solution is more affordable than other vendors."

"Dell PowerProtect Data Manager is not an expensive solution."

"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."

"The price of Dell EMC PowerProtect Data Manager is reasonable."

"The solution is not less expensive than competitors but pricing deals are available."

"The product is offered at a very competitive price in the market."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Our licensing fees are billed every four months."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing is based on how much data you have plus what appliances you need."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Government

Manufacturing Company

Computer Software Company

16%

Healthcare Company

14%

Performing Arts

13%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	16
Large Enterprise	1

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?

One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...

See all answers

What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?

Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to...

See all answers

What needs improvement with Dell PowerProtect Data Manager?

The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.

See all answers

What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

See all answers

What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

See all answers

What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

See all answers

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Dell PowerProtect DD (Data Domain) vs Dell PowerProtect Data Manager

Compared 10% of the time

Commvault Cloud vs Dell PowerProtect Data Manager

Compared 4% of the time

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Compared 16% of the time

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Compared 14% of the time

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Product Reports

Buyer's Guide

Dell PowerProtect Data Manager

October 2025

Download Dell PowerProtect Data Manager product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

September 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

PowerProtect, Dell EMC PowerProtect

Infrascale Platform

Overview

Dell PowerProtect Data Manager provides efficient backup and recovery for hybrid and multicloud environments. It consolidates VMware, Kubernetes, database, and file system protection through a singular interface.

PowerProtect Data Manager is a software-defined platform that integrates modern backup and recovery capabilities, focusing on enhancing performance metrics like RPO and RTO. It supports operations through automated discovery, policy-driven protection, and intelligent analytics while offering cloud mobility and robust cyber recovery mechanisms. Its architecture is designed to address complex data management needs while providing flexibility, backup efficiency, and capacity management. With capabilities spanning on-premise and cloud options, it delivers a comprehensive approach for data protection.

What key features make Dell PowerProtect Data Manager stand out?

High Deduplication: Optimizes storage by reducing data footprint.
Kubernetes Support: Ensures seamless integration with containerized environments.
Data Domain Integration: Enhances recovery metrics and performance.
Advanced Access Controls: Strengthens security measures.
Scalable Architecture: Adapts to growing enterprise needs.

What benefits should users look for in reviews?

Ease of Deployment: Simplifies initial setup and configuration processes.
User-Friendly Interface: Facilitates an intuitive user experience.
Flexibility in Deployment: Supports both cloud and on-premise environments.
Efficient Data Reduction: Saves storage costs and optimizes resources.
Secure Data Management: Provides peace of mind with robust security features.

Organizations in telecom and enterprise sectors employ Dell PowerProtect Data Manager for backing up and securing data in virtual and cloud-native environments. It supports continuous data protection for VMware and Kubernetes and plays a crucial role in ensuring container stability in platforms like OpenShift. Its native application integrations and disaster recovery through incremental backups make it suitable for larger businesses seeking a reliable data management partner.

Dell Technologies

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Dell PowerProtect Data Manager vs. Infrascale Backup & Disaster Recovery

September 2025

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