Infrascale Backup & Disaster Recovery and Dell PowerProtect Data Manager are two competing products in the backup and disaster recovery market. Based on user reviews, Dell PowerProtect Data Manager appears to be the superior product due to its robust features, although Infrascale offers better pricing and support, making it a valuable option for those with budget constraints.
Features: Infrascale Backup & Disaster Recovery is praised for its straightforward setup and comprehensive backup solutions. Users value the real-time reporting and hybrid cloud options. Dell PowerProtect Data Manager impresses users with its advanced data protection capabilities, integration flexibility, and scalable architecture.
Room for Improvement: Users suggest that Infrascale could enhance its support response times and improve scalability options. Dell PowerProtect Data Manager users note the need for a more intuitive configuration process and more detailed documentation.
Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is recognized for its smooth deployment process and responsive customer service. Dell PowerProtect Data Manager users find deployment straightforward but feel customer service could be more timely.
Pricing and ROI: Infrascale offers competitive pricing and a quick return on investment, according to users. Dell PowerProtect Data Manager is deemed more expensive, but users justify the cost with strong performance and features.
I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.
I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged.
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could be improved.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Dell PowerProtect Data Manager performs well from a scalability perspective and is functioning properly with our current implementation.
One person can manage hundreds and hundreds of endpoints without any issues.
It is extremely reliable and I have never experienced a crash.
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.
Enhancements for microservices and container backups would be beneficial, enabling a more consolidated management platform for modern architectures.
The main issue that needs improvement is the support system.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.
Overall, pricing does not significantly impact our decision.
compared to some other products, it is a bit more costly.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Market Share (%) |
|---|---|
| Dell PowerProtect Data Manager | 2.6% |
| Infrascale Backup & Disaster Recovery | 0.7% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 1 |
Dell PowerProtect Data Manager provides efficient backup and recovery for hybrid and multicloud environments. It consolidates VMware, Kubernetes, database, and file system protection through a singular interface.
PowerProtect Data Manager is a software-defined platform that integrates modern backup and recovery capabilities, focusing on enhancing performance metrics like RPO and RTO. It supports operations through automated discovery, policy-driven protection, and intelligent analytics while offering cloud mobility and robust cyber recovery mechanisms. Its architecture is designed to address complex data management needs while providing flexibility, backup efficiency, and capacity management. With capabilities spanning on-premise and cloud options, it delivers a comprehensive approach for data protection.
What key features make Dell PowerProtect Data Manager stand out?Organizations in telecom and enterprise sectors employ Dell PowerProtect Data Manager for backing up and securing data in virtual and cloud-native environments. It supports continuous data protection for VMware and Kubernetes and plays a crucial role in ensuring container stability in platforms like OpenShift. Its native application integrations and disaster recovery through incremental backups make it suitable for larger businesses seeking a reliable data management partner.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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