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Dell PowerProtect Data Manager vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
18th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Deduplication Software (7th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
63rd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Cloud Backup (48th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (29th), SaaS Backup (42nd)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 4.6%, up from 4.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The most valuable features of the solution are flexibility and data protection."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"The management part of Dell PowerProtect Data Manager has improved significantly."
"The solution's initial setup is straightforward."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"The deduplication is the most valuable feature because it helps to control the overhead."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
 

Cons

"The tool's scalability has certain shortcomings, making it an area where improvements are required."
"Management is difficult and it is hard to determine when things aren't working properly."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
"They should include a feature similar to S3 bucket."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"When I raise a ticket, it sometimes takes a while to get a response."
"A lot of improvement is required in Dell's first level of support."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
 

Pricing and Cost Advice

"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is not less expensive than competitors but pricing deals are available."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The product is offered at a very competitive price in the market."
"The solution is more affordable than other vendors."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"I appreciate their pricing. We went for this solution for its pricing."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Educational Organization
10%
Financial Services Firm
9%
Government
9%
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
Overall, pricing does not significantly impact our decision. The main concern is the solution itself, presales activities, and positioning it in the right place. Commercial aspects are secondary to...
What needs improvement with Dell PowerProtect Data Manager?
The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers.
What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
 

Also Known As

PowerProtect, Dell EMC PowerProtect
Infrascale Platform
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell PowerProtect Data Manager vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.