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Commvault Cloud vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
1.0
Dell PowerProtect Data Manager improved efficiency, reduced costs, minimized downtime, enhanced security, increased productivity, and ensured smooth deployment.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
5.7
Dell PowerProtect Data Manager support is efficient but response times and regional service, especially in Poland, require improvement.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged.
System Engineer at Konvergenz
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
6.8
Dell PowerProtect Data Manager is scalable, but cloud scalability and disaster recovery features could benefit from enhancements.
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.5
Dell PowerProtect Data Manager is stable and well-documented, with users reporting high satisfaction despite some upgrade issues.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
System Engineer at Konvergenz
It is extremely reliable and I have never experienced a crash.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Dell PowerProtect Data Manager needs better integration, expanded features, user interface improvements, unified systems, enhanced support, and market presence.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Enhancements for microservices and container backups would be beneficial, enabling a more consolidated management platform for modern architectures.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
The main issue that needs improvement is the support system.
System Engineer at Konvergenz
The marketing strategy is lagging behind competitors such as CommVault.
Business Development Manager at a media company with 1,001-5,000 employees
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell PowerProtect Data Manager offers flexible, cost-effective pricing with compression benefits, generally rated six to eight by users.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Overall, pricing does not significantly impact our decision.
Business Development Manager at a media company with 1,001-5,000 employees
This can result in lower costs compared to subscription-based models used by competitors, especially when dealing with large servers.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
The price of Dell PowerProtect Data Manager is generally perceived as reasonable.
System Engineer at Konvergenz
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell PowerProtect Data Manager offers flexible, user-friendly data protection with strong deduplication, advanced security, and seamless deployment for virtual environments.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
System Engineer at Konvergenz
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
We value its backup appliance solution, which can be integrated seamlessly with existing systems when customers choose Dell.
Business Development Manager at a media company with 1,001-5,000 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
16
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.9%, down from 6.6% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 3.0%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.9%
Dell PowerProtect Data Manager3.0%
Other92.1%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
MinaMagdy1 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect Data Manager and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.