Dell CloudIQ vs LogicMonitor comparison

Read 27 LogicMonitor reviews

4,380 Views
2,584 Comparison Views

100% willing to recommend

Dell CloudIQ

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and Dell CloudIQ are competing products in IT infrastructure monitoring. LogicMonitor holds an edge with its flexible pricing and customer support, while Dell CloudIQ stands out with its robust feature set.

Features: LogicMonitor features real-time monitoring, custom dashboards, and extensive integration capabilities. Dell CloudIQ provides comprehensive analytics, proactive alerts, and seamless integration with Dell EMC solutions.

Room for Improvement: LogicMonitor could improve its analytics capabilities, enhance integration within proprietary environments, and offer more complex alert systems. Dell CloudIQ might enhance its flexibility in non-Dell environments, provide more competitive pricing, and simplify initial deployment processes.

Ease of Deployment and Customer Service: LogicMonitor offers simple deployment and efficient support, prioritizing scalability and quick setup. Dell CloudIQ's integration within Dell EMC infrastructures limits flexibility initially but is complemented by dedicated customer support.

Pricing and ROI: LogicMonitor presents a flexible pricing structure with customizable plans, offering favorable ROI. Dell CloudIQ involves higher initial costs but offers advanced analytics and potential long-term savings in Dell-centric environments.

To learn more, read our detailed Dell CloudIQ vs. LogicMonitor Report (Updated: September 2025).

Dell CloudIQ vs. LogicMonitor

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), Network Monitoring Software (24th), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.1% compared to the previous year. The mindshare of LogicMonitor is 2.1%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
LogicMonitor	2.1%
Dell CloudIQ	0.9%
Other	97.0%

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Read full review

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Has improved service reliability and reduced downtime by providing full visibility into infrastructure

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool for forecasting capacity is valuable."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Has really nice roll-up dashboards."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The dashboard is clear and user-friendly."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"It's convenient because you can access it from a mobile device without needing a laptop."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

More Dell CloudIQ pros

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

More LogicMonitor pros

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

"PowerScale is the only file system offered and that is limiting."

"The reporting capabilities of this solution could be improved."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"In terms of improvement, they should enhance the product range."

"It can improve the reporting facility to create custom reports or dashboards."

More Dell CloudIQ cons

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"While dynamic alerting is great, the overall alerting system can be complex to configure."

More LogicMonitor cons

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"The tool's pricing falls into the middle range."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"We pay for the enterprise tech support."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

More LogicMonitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	8

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

HPE OneView vs Dell CloudIQ

Comparisons

Compared 32% of the time

Cisco Intersight vs Dell CloudIQ

Compared 25% of the time

NetApp Cloud Insights vs Dell CloudIQ

Compared 13% of the time

OpsRamp vs Dell CloudIQ

Compared 8% of the time

Zabbix vs Dell CloudIQ

Compared 6% of the time

More Dell CloudIQ Competitors

OpsRamp vs LogicMonitor

Compared 8% of the time

Zabbix vs LogicMonitor

Compared 7% of the time

Azure Monitor vs LogicMonitor

Compared 6% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

SolarWinds NPM vs LogicMonitor

Compared 5% of the time

More LogicMonitor Competitors

Product Reports

IT Infrastructure Monitoring

Download Dell CloudIQ product report

Download LogicMonitor product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

North Carolina State University

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Dell CloudIQ vs. LogicMonitor