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DX Unified Infrastructure Management vs Dell CloudIQ comparison

Dell Technologies and Broadcom are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #31 with an average rating of 8.3, while Broadcom is ranked #54. Dell Technologies holds a 0.9% mindshare in IM, compared to Broadcom’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 92% of Broadcom users who would recommend it.
Dell CloudIQ
Read 9 Dell CloudIQ reviews
  • 1,534 Views
  • 529 Comparison Views
90% willing to recommend
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 709 Views
  • 177 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

DX Unified Infrastructure Management and Dell CloudIQ compete in IT infrastructure and cloud service management. Dell CloudIQ has the upper hand due to its comprehensive features.

Features: DX Unified Infrastructure Management provides versatile monitoring, proactive issue resolution, and robust support for diverse infrastructures. Dell CloudIQ offers advanced analytics, predictive insights, and deeper integration with Dell technologies. The key difference is Dell CloudIQ's sophisticated analytics compared to DX's infrastructure support.

Room for Improvement: DX Unified Infrastructure Management needs improvement in advanced analytics, deeper integration with existing Dell technologies, and a more streamlined deployment process. Dell CloudIQ could enhance its cost structure, increase support for non-Dell environments, and further personalize customer service treatment.

Ease of Deployment and Customer Service: Dell CloudIQ facilitates deployment with detailed guides and integration support. DX Unified Infrastructure Management is recognized for flexibility and strong customer service, offering personalized deployment assistance. Dell CloudIQ's focus is seamless integration with Dell platforms, while DX prioritizes adaptability.

Pricing and ROI: DX Unified Infrastructure Management is cost-effective, appealing to budget-conscious buyers, with a strong ROI due to lower initial costs. Dell CloudIQ, though pricier, provides advanced features that promise long-term returns, especially for those invested in Dell's ecosystem. The main factor is upfront cost savings with DX and long-term value with Dell CloudIQ.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Dell CloudIQ Report (Updated: June 2025).
Buyer's Guide
DX Unified Infrastructure Management vs. Dell CloudIQ
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
54th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (76th), Server Monitoring (23rd), Cloud Monitoring Software (40th), AIOps (24th)
 

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
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Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Has really nice roll-up dashboards."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"The dashboard is clear and user-friendly."
"It's convenient because you can access it from a mobile device without needing a laptop."
More Dell CloudIQ pros
"Technical support is great."
"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Monitoring infrastructure and business applications are the most valuable features."
"It's easy to push out across numerous servers. Very scalable."
"Probe packages and probe deployment."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
More DX Unified Infrastructure Management pros
 

Cons

"The process of upgrading could be streamlined."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"Supporting legacy systems is an area that can be improved."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"It can improve the reporting facility to create custom reports or dashboards."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
More Dell CloudIQ cons
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We would like to see automatic network topology."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"They need to continue to advance the filter capabilities, and provide more input fields."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Currently lacks a mobile application which would be helpful."
"It would be good to implement views showing the aggregated status graphically."
More DX Unified Infrastructure Management cons
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Reasonable setup cost and licensing prices."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
12%
Government
5%
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
12%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
See all answers
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
See all answers
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
See all answers
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
See all answers
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
 

Comparisons

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Compared 25% of the time
NetApp Cloud Insights vs Dell CloudIQ Logo
NetApp Cloud Insights vs Dell CloudIQ
Compared 10% of the time
Datadog vs Dell CloudIQ Logo
Datadog vs Dell CloudIQ
Compared 8% of the time
OpsRamp vs Dell CloudIQ Logo
OpsRamp vs Dell CloudIQ
Compared 7% of the time
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Zabbix vs DX Unified Infrastructure Management Logo
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Compared 15% of the time
Datadog vs DX Unified Infrastructure Management Logo
Datadog vs DX Unified Infrastructure Management
Compared 14% of the time
Dynatrace vs DX Unified Infrastructure Management Logo
Dynatrace vs DX Unified Infrastructure Management
Compared 12% of the time
Ixia Hawkeye vs DX Unified Infrastructure Management Logo
Ixia Hawkeye vs DX Unified Infrastructure Management
Compared 12% of the time
Nagios XI vs DX Unified Infrastructure Management Logo
Nagios XI vs DX Unified Infrastructure Management
Compared 10% of the time
More DX Unified Infrastructure Management Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
June 2025
Dell CloudIQ reportDownload Dell CloudIQ product report
Buyer's Guide
DX Unified Infrastructure Management
June 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
 

Also Known As

No data available
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom
 

Sample Customers

North Carolina State University
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Buyer's Guide
DX Unified Infrastructure Management vs. Dell CloudIQ
June 2025
Free Report: DX Unified Infrastructure Management vs. Dell CloudIQ
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