Arcserve UDP vs Datto Cloud Continuity comparison

Arcserve and datto are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #16 with an average rating of 6.8, while datto is ranked #17 with an average rating of 9.0. Arcserve holds a 2.2% mindshare in DRS, compared to datto’s 1.3% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,434 Views
1,168 Comparison Views

84% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

1,233 Views
506 Comparison Views

90% willing to recommend

Arcserve UDP

Datto Cloud Continuity

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Datto Cloud Continuity are leading competitors in the data protection landscape. Datto Cloud Continuity holds an advantage due to its robust features and cloud integration, despite Arcserve UDP's cost-effective pricing and support offerings.

Features: Arcserve UDP provides extensive data recovery solutions, flexible storage options, and effective backup management. Datto Cloud Continuity offers continuous data protection and seamless integration with cloud services. Its advanced ransomware protection, instant virtualization, and simple deployment process are standout features.

Room for Improvement: Arcserve UDP can enhance its cloud integration and data deduplication capabilities to increase efficiency. Improvement in user interface design could increase its usability. Datto Cloud Continuity could focus on simplifying its data restoration process and enhancing the platform's scalability features. Improving its technical documentation could benefit user experience.

Ease of Deployment and Customer Service: Arcserve UDP is praised for its straightforward deployment and strong support services. Datto Cloud Continuity's cloud-centric approach simplifies deployment for cloud infrastructure users. It delivers exceptional customer service with prompt technical assistance.

Pricing and ROI: Arcserve UDP is favored for its competitive pricing and attractive ROI due to lower initial costs. Datto Cloud Continuity, although higher in upfront cost, offers significant value with its comprehensive features and long-term cost efficiency, which justifies the investment with a strong ROI.

To learn more, read our detailed Arcserve UDP vs. Datto Cloud Continuity Report (Updated: September 2025).

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (24th)

Datto Cloud Continuity

Ranking in Disaster Recovery (DR) Software

17th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Backup (21st)

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.2%, down from 2.7% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
Arcserve UDP	2.2%
Datto Cloud Continuity	1.3%
Other	96.5%

Disaster Recovery (DR) Software

Featured Reviews

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

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JasonGrant

Founder at The Automated Method

The vendor offers a complete turnkey solution for managed service providers

Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery part of the product is very good."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The product provides instant and virtual standbys."

"One of the things that I do like about it is that it has a very good deduplication feature."

"Easy restoration and the solution works quickly."

"The data protection functionality is the most valuable feature of this solution."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"Instant recovery is the most valuable feature of Arcserve UDP."

More Arcserve UDP pros

"The solution has the capability to scale well."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The product's initial setup phase is easy."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The platform provides a faster backup process."

Cons

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The initial setup was complex."

"We could not go into granular details of retrieving backup information."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The solution can improve by allowing older versions to support the latest version of the OS."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

More Arcserve UDP cons

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"The product's scalability features could be even better."

"I don't have any feedback to provide in terms of features that may be lacking."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

Pricing and Cost Advice

"Pricing is most likely comparable."

"I do not work with the pricing or licensing issues of the solution for our organization."

"As an MSP partner, I believe that the prices are fair."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The pricing is moderate."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

More Arcserve UDP pricing and cost advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Non Profit

10%

Manufacturing Company

Government

Computer Software Company

14%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

See all answers

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 30% of the time

Rubrik vs Arcserve UDP

Compared 11% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

HPE Zerto Software vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 6% of the time

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Acronis Cyber Protect vs Datto Cloud Continuity

Compared 19% of the time

Commvault Cloud vs Datto Cloud Continuity

Compared 10% of the time

Rubrik vs Datto Cloud Continuity

Compared 8% of the time

Veeam Data Platform vs Datto Cloud Continuity

Compared 8% of the time

HPE Zerto Software vs Datto Cloud Continuity

Compared 8% of the time

More Datto Cloud Continuity Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2025

Download Arcserve UDP product report

Buyer's Guide

Datto Cloud Continuity

October 2025

Download Datto Cloud Continuity product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Datto Cloud Continuity for PCs

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

September 2025

Free Report: Arcserve UDP vs. Datto Cloud Continuity

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