Arcserve UDP vs Datto Cloud Continuity comparison

Arcserve and datto are both solutions in the Disaster Recovery (DR) Software category. Arcserve is ranked #21 with an average rating of 7.3, while datto is ranked #32. Arcserve holds a 2.1% mindshare in DRS, compared to datto’s 2.0% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 90% of datto users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

3,929 Views
1,572 Comparison Views

85% willing to recommend

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

2,236 Views
1,073 Comparison Views

90% willing to recommend

Arcserve UDP

Datto Cloud Continuity

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Datto Cloud Continuity are leading competitors in the data protection landscape. Datto Cloud Continuity holds an advantage due to its robust features and cloud integration, despite Arcserve UDP's cost-effective pricing and support offerings.

Features: Arcserve UDP provides extensive data recovery solutions, flexible storage options, and effective backup management. Datto Cloud Continuity offers continuous data protection and seamless integration with cloud services. Its advanced ransomware protection, instant virtualization, and simple deployment process are standout features.

Room for Improvement: Arcserve UDP can enhance its cloud integration and data deduplication capabilities to increase efficiency. Improvement in user interface design could increase its usability. Datto Cloud Continuity could focus on simplifying its data restoration process and enhancing the platform's scalability features. Improving its technical documentation could benefit user experience.

Ease of Deployment and Customer Service: Arcserve UDP is praised for its straightforward deployment and strong support services. Datto Cloud Continuity's cloud-centric approach simplifies deployment for cloud infrastructure users. It delivers exceptional customer service with prompt technical assistance.

Pricing and ROI: Arcserve UDP is favored for its competitive pricing and attractive ROI due to lower initial costs. Datto Cloud Continuity, although higher in upfront cost, offers significant value with its comprehensive features and long-term cost efficiency, which justifies the investment with a strong ROI.

To learn more, read our detailed Arcserve UDP vs. Datto Cloud Continuity Report (Updated: April 2026).

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

21st

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (33rd)

Datto Cloud Continuity

Ranking in Disaster Recovery (DR) Software

32nd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

Mindshare comparison

As of April 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.4% compared to the previous year. The mindshare of Datto Cloud Continuity is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	2.1%
Datto Cloud Continuity	2.0%
Other	95.9%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The data protection functionality is the most valuable feature of this solution."

"The most valuable features are the replication to the cloud and the deduplication."

"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."

"One of the things that I do like about it is that it has a very good deduplication feature."

"I like the solution; it's working well for us."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."

"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."

More Arcserve UDP pros

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."

"The platform provides a faster backup process."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"When you compare it to other systems that require a fat client to be installed or to have several VMs setup just to configure the system, Datto stands head and shoulders above."

"The product's initial setup phase is easy."

"The solution has the capability to scale well."

More Datto Cloud Continuity pros

Cons

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"The initial setup was complex."

"We have to use a Microsoft hypervisor for installation which is expensive."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."

More Arcserve UDP cons

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"I don't have any feedback to provide in terms of features that may be lacking."

"To better integrate compatibility with other operating systems, in addition to Windows Server."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"Right now the appliances have a functional limit of 50 protected servers each."

"The product's scalability features could be even better."

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity)."

More Datto Cloud Continuity cons

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"I feel that the product is fairly priced."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"Pricing is most likely comparable."

"The pricing is moderate."

"There is an annual license required for this solution and it is priced well."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"It is approximately $400 to purchase a virtual service outright."

More Arcserve UDP pricing and cost advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

10%

Marketing Services Firm

Construction Company

Manufacturing Company

13%

Computer Software Company

10%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

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Comparisons

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Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 5% of the time

Commvault Cloud vs Arcserve UDP

Compared 3% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

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Acronis Cyber Protect vs Datto Cloud Continuity

Compared 7% of the time

Veeam Data Platform vs Datto Cloud Continuity

Compared 6% of the time

Commvault Cloud vs Datto Cloud Continuity

Compared 5% of the time

OpenText Recover vs Datto Cloud Continuity

Compared 5% of the time

Infrascale Backup & Disaster Recovery vs Datto Cloud Continuity

Compared 4% of the time

More Datto Cloud Continuity Competitors

Product Reports

Buyer's Guide

Arcserve UDP

April 2026

Download Arcserve UDP product report

Buyer's Guide

Datto Cloud Continuity

April 2026

Download Datto Cloud Continuity product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Datto Cloud Continuity for PCs

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Information Not Available

Buyer's Guide

Arcserve UDP vs. Datto Cloud Continuity

April 2026

Free Report: Arcserve UDP vs. Datto Cloud Continuity

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