We performed a comparison between Arcserve UDP and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standard backup and restore feature is most used."
"I like the tool's speed."
"The backup is the most valuable feature. It also makes storage very easy."
"It is very stable."
"The recovery part of the product is very good."
"The most valuable feature of Arcserve UDP is live replication."
"The ease of use is the best feature of the product."
"The product's deployment process was straightforward."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The product's initial setup phase is easy."
"The solution has the capability to scale well."
"It takes much time to verify and consolidate images for backups."
"A lot of their new technologies are not very good."
"The tool doesn't provide cloud integration in India."
"The solution can improve by allowing older versions to support the latest version of the OS."
"We have to use a Microsoft hypervisor for installation which is expensive."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Licensing can be quite difficult."
"They could work on their marketing approach. I don't see many people leveraging it."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"I don't have any feedback to provide in terms of features that may be lacking."
"The product's scalability features could be even better."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 41 reviews while Datto Cloud Continuity is ranked 11th in Disaster Recovery (DR) Software with 9 reviews. Arcserve UDP is rated 7.6, while Datto Cloud Continuity is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Acronis Disaster Recovery, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and Nutanix Disaster Recovery as a Service . See our Arcserve UDP vs. Datto Cloud Continuity report.
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