Datto Cloud Continuity vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Cloud Backup category. datto is ranked #20 with an average rating of 9.0, while Infrascale is ranked #23 with an average rating of 9.0. datto holds a 1.2% mindshare in CB, compared to Infrascale’s 1.0% mindshare. Additionally, 90% of datto users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

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1,287 Comparison Views

90% willing to recommend

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

2,543 Views
1,068 Comparison Views

90% willing to recommend

Datto Cloud Continuity

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Oct 15, 2024

Infrascale Backup & Disaster Recovery and Datto Cloud Continuity compete in the business continuity industry. Datto often has the upper hand with superior features valued by customers for minimizing downtime, while Infrascale is praised for its favorable pricing and rapid data recovery.

Features: Infrascale offers rapid data recovery, hybrid cloud backup solutions, and the capability to boot locally or in the cloud, addressing businesses that prioritize quick data accessibility. Datto Cloud Continuity provides comprehensive cloud protection, seamless restoration processes, and robust backup capabilities, which are essential for businesses focusing on minimizing downtime.

Room for Improvement: Infrascale could enhance the simplicity of its cloud integration and expand its feature set for complex environments. More detailed reporting options would be beneficial, and strengthening multi-platform support could help it appeal to a broader audience. For Datto Cloud Continuity, streamlining the deployment process and improving the user interface for easier navigation could enhance user experience. Reducing its cost without compromising features might also make it more appealing to budget-conscious businesses.

Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is easy to deploy and backed by reliable customer support, making it ideal for businesses seeking minimal installation hurdles. Datto Cloud Continuity, while having a more intricate deployment process, compensates with robust, easily accessible customer support, ensuring operational continuity.

Pricing and ROI: Infrascale offers attractive setup costs and quick ROI, making it suitable for budget-constrained organizations. Datto Cloud Continuity has higher initial costs but justifies them with enhanced features and long-term benefits, providing substantial ROI over time.

To learn more, read our detailed Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery Report (Updated: January 2026).

Buyer's Guide

Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

20th

Ranking in Disaster Recovery (DR) Software

17th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

23rd

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (28th), Disaster Recovery as a Service (6th), SaaS Backup (13th)

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.2%, up from 1.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Datto Cloud Continuity	1.2%
Infrascale Backup & Disaster Recovery	1.0%
Other	97.8%

Cloud Backup

Featured Reviews

TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

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reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The solution has the capability to scale well."

"The platform provides a faster backup process."

"The product's initial setup phase is easy."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

More Infrascale Backup & Disaster Recovery pros

Cons

"I don't have any feedback to provide in terms of features that may be lacking."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"The product's scalability features could be even better."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The licensing is based on how much data you have plus what appliances you need."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

Healthcare Company

15%

Computer Software Company

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

See all answers

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

See all answers

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

See all answers

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

See all answers

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Product Reports

Buyer's Guide

Datto Cloud Continuity

February 2026

Download Datto Cloud Continuity product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

February 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

Datto Cloud Continuity for PCs

Infrascale Platform

Overview

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Information Not Available

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery

January 2026

Free Report: Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery

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