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Datto Cloud Continuity vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Cloud Continuity
Ranking in Cloud Backup
43rd
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
14th
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), SaaS Backup (8th)
 

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.0%, down from 1.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
Datto Cloud Continuity1.0%
Other97.6%
Cloud Backup
 

Featured Reviews

TS
Assistant Director, Network Operations at Premier Marine Insurance
Provides enterprise-level protection from ransomware attacks
Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
"When you compare it to other systems that require a fat client to be installed or to have several VMs setup just to configure the system, Datto stands head and shoulders above."
"Very friendly, since it visually facilitates the control and administration of the backups."
"For local backup, it works well."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The experience that we have had with this product is generally good."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"If you want something that works and is reliable, here it is."
"Infrascale has been great for us and for the relationship with this client."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
 

Cons

"The product's scalability features could be even better."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity)."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"User interface and navigation are also not that good."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
 

Pricing and Cost Advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Our licensing fees are billed every four months."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
9%
Comms Service Provider
8%
Outsourcing Company
13%
Construction Company
12%
Healthcare Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

Datto Cloud Continuity for PCs
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2026.
912,753 professionals have used our research since 2012.