Datto Cloud Continuity vs Infrascale Backup & Disaster Recovery comparison

datto and Infrascale are both solutions in the Cloud Backup category. datto is ranked #46, while Infrascale is ranked #21 with an average rating of 9.0. datto holds a 1.2% mindshare in CB, compared to Infrascale’s 1.1% mindshare. Additionally, 90% of datto users are willing to recommend the solution, compared to 92% of Infrascale users who would recommend it.

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

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1,632 Comparison Views

90% willing to recommend

Infrascale Backup & Disaste...

Read 20 Infrascale Backup & Disaster Recovery reviews

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1,518 Comparison Views

92% willing to recommend

Datto Cloud Continuity

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Oct 15, 2024

Infrascale Backup & Disaster Recovery and Datto Cloud Continuity compete in the business continuity industry. Datto often has the upper hand with superior features valued by customers for minimizing downtime, while Infrascale is praised for its favorable pricing and rapid data recovery.

Features: Infrascale offers rapid data recovery, hybrid cloud backup solutions, and the capability to boot locally or in the cloud, addressing businesses that prioritize quick data accessibility. Datto Cloud Continuity provides comprehensive cloud protection, seamless restoration processes, and robust backup capabilities, which are essential for businesses focusing on minimizing downtime.

Room for Improvement: Infrascale could enhance the simplicity of its cloud integration and expand its feature set for complex environments. More detailed reporting options would be beneficial, and strengthening multi-platform support could help it appeal to a broader audience. For Datto Cloud Continuity, streamlining the deployment process and improving the user interface for easier navigation could enhance user experience. Reducing its cost without compromising features might also make it more appealing to budget-conscious businesses.

Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is easy to deploy and backed by reliable customer support, making it ideal for businesses seeking minimal installation hurdles. Datto Cloud Continuity, while having a more intricate deployment process, compensates with robust, easily accessible customer support, ensuring operational continuity.

Pricing and ROI: Infrascale offers attractive setup costs and quick ROI, making it suitable for budget-constrained organizations. Datto Cloud Continuity has higher initial costs but justifies them with enhanced features and long-term benefits, providing substantial ROI over time.

To learn more, read our detailed Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery Report (Updated: April 2026).

Buyer's Guide

Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

46th

Ranking in Disaster Recovery (DR) Software

32nd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

21st

Ranking in Disaster Recovery (DR) Software

15th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Backup and Recovery (28th), Disaster Recovery as a Service (6th), SaaS Backup (13th)

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.2%, up from 1.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.1%
Datto Cloud Continuity	1.2%
Other	97.7%

Cloud Backup

Featured Reviews

TrevorSmith

Assistant Director, Network Operations at Premier Marine Insurance

Provides enterprise-level protection from ransomware attacks

Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.

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Vivek_Jaiswal

Cyber Security Senior Specialist at a tech vendor with 10,001+ employees

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is easy."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"For local backup, it works well."

"Very friendly, since it visually facilitates the control and administration of the backups."

"When you compare it to other systems that require a fat client to be installed or to have several VMs setup just to configure the system, Datto stands head and shoulders above."

"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."

"The solution has the capability to scale well."

"The data recovery of the solution is very good."

More Datto Cloud Continuity pros

"The most valuable feature of this solution is that it is simple to use."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"It works a treat and does the job perfectly."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"If you want something that works and is reliable, here it is."

"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"Infrascale Backup & Disaster Recovery has made a positive impact on our organization through faster file restoration, which has helped us maintain better business continuity and confidence."

More Infrascale Backup & Disaster Recovery pros

Cons

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"To better integrate compatibility with other operating systems, in addition to Windows Server."

"Right now the appliances have a functional limit of 50 protected servers each."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity)."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."

More Datto Cloud Continuity cons

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"In terms of overage, or outgrowing capacity with backups, I have an issue."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"Our licensing fees are billed every four months."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing is based on how much data you have plus what appliances you need."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

10%

Outsourcing Company

Construction Company

15%

Healthcare Company

14%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	19
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

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What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Buyer's Guide

Datto Cloud Continuity

April 2026

Download Datto Cloud Continuity product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

April 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

Datto Cloud Continuity for PCs

Infrascale Platform

Overview

Datto Cloud Continuity offers a reliable, user-friendly platform for data protection and disaster recovery, focusing on quick backup processes and scalable solutions, ensuring managed service providers are well-equipped against ransomware threats.

Datto Cloud Continuity is designed for backup, disaster recovery, and ransomware prevention. It efficiently manages backups and VM operations through an intuitive web interface. Its compelling data recovery capabilities and competitive pricing make it a valuable choice for MSPs. While the platform exhibits scalability and resilience, improvements are needed in Hyper-V integration, agent reliability, and cloud recovery options. Its pricing model and recovery duration could be optimized. Further enhancements in integration with operating systems and cybersecurity practices are suggested for broader appeal, along with stronger RMM features.

What are the key features of Datto Cloud Continuity?

Web Interface: Simplifies management of backups and VM operations.
Data Recovery: Efficient data recovery processes bolster confidence.
Scalability: Designed to handle growing data needs.
Ransomware Protection: Limits maximum data loss to 59 minutes.

What benefits should users expect in Datto Cloud Continuity reviews?

User Confidence: Built from quick backup and efficient recovery.
Competitive Pricing: Offers cost savings against potential threats.
Device Integration: Links services with ease for MSPs.
Support Attention: Ensures reliable customer support and assistance.

In industry environments managed by ConnectWise, Datto Cloud Continuity acts as a critical part of network operations, ensuring consistent backups of end-user devices and leveraging cloud synchronization for secure storage. Evaluated by companies for cost-effectiveness based on asset value and risks, it functions as a security hub, offering protection against vulnerabilities, including hardware failures.

datto

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Information Not Available

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery

April 2026

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