No more typing reviews! Try our Samantha, our new voice AI agent.

Datto Cloud Continuity vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Cloud Continuity
Ranking in Cloud Backup
45th
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
15th
Ranking in Disaster Recovery (DR) Software
13th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Disaster Recovery as a Service (5th), SaaS Backup (8th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.1%, down from 1.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.4%
Datto Cloud Continuity1.1%
Other97.5%
Cloud Backup
 

Featured Reviews

TS
Assistant Director, Network Operations at Premier Marine Insurance
Provides enterprise-level protection from ransomware attacks
Speaking about how the product is deployed in my company's business operations, I would say that it is an appliance with a critical infrastructure. In terms of data protection capabilities, the tool's ability to boot a device and have a separate network has saved the day for many of our company's clients who use the solution. If you have a collection of old servers, and if one of the old servers dies, you could be dead in the water if you cannot locally boot a server. Even the new gears in place can have an issue if people are not spending money on robust hardware tools, and replace them. It is necessary to have the local boot options if and when you have a hardware issue. The product brings the most value in the area of virtual boot when it comes to disaster recovery since it can boot up a version of the server from before an incident, which is helpful and allows your company to have a lower RPO or recovery point objective. It makes a big difference if you can have an RPO in hours rather than in days. The image-based backup functionality has revolutionized and impacted our company recovery time objectives since we deal in hours and not in days. The interface of the product is intuitive. I like the product's functionality that provides the ability to see everything at a glance, along with the alerting feature. Maintenance is required since certain drives die at times. In general, maintenance is required to deal with dead RAMs and hard drives. The former clients with small offices and the old Linux servers that used to die in production used to boot such servers with the help of Datto Cloud Continuity. The aforementioned process allows the clients to continue running their business while buying time to get replacement hardware, making a big difference that helps them reduce potential data loss or downtime. The local boot provided by the product saved the day for many of our company's clients. I recommend the product to those who plan to use it. Though the tool is not inexpensive, it provides enterprise-level protection from ransomware. I rate the overall tool a nine out of ten.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has the capability to scale well."
"Very friendly, since it visually facilitates the control and administration of the backups."
"The product's initial setup phase is easy."
"The platform provides a faster backup process."
"For local backup, it works well."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"They are laser-focused on bringing forth proven protection technologies and stopping cybercriminals from being able to breach, break, steal, or compromise your data."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"Infrascale has been great for us and for the relationship with this client."
"The most valuable feature of this solution is that it is simple to use."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
 

Cons

"To better integrate compatibility with other operating systems, in addition to Windows Server."
"I don't have any feedback to provide in terms of features that may be lacking."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"Datto chose to build their own cloud, instead of leveraging AWS, Azure or GCP. It looks, feels and behaves like a beta product (lacks maturity)."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"The product's scalability features could be even better."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
 

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
908,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
8%
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
 

Also Known As

Datto Cloud Continuity for PCs
Infrascale Platform
 

Overview

 

Sample Customers

Information Not Available
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Datto Cloud Continuity vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: August 2026.
908,745 professionals have used our research since 2012.