We performed a comparison between Acronis Cyber Protect and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The performance has been fine so far."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"The user interface (UI) is easy to use."
"It is a very fast and reliable backup, which requires less management and restores quickly."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"There are some limitations to the backup."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"No technical support and minimal documentation."
"The product would be better if they offered more integration capabilities."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"The product's scalability features could be even better."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews. Acronis Cyber Protect is rated 8.2, while Datto Cloud Continuity is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Datto Cloud Continuity is most compared with N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365, AvePoint Cloud Backup and Rubrik. See our Acronis Cyber Protect vs. Datto Cloud Continuity report.
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