Dell Avamar and Infrascale Backup & Disaster Recovery compete in the data protection category. User reviews indicate that Infrascale has the upper hand due to its advanced feature set and comprehensive disaster recovery capabilities.
Features: Dell Avamar is praised for its efficient data deduplication, backup speed, and reliability. Infrascale receives high marks for its disaster recovery functionalities, hybrid cloud deployment options, and hardware appliance support.
Room for Improvement: Dell Avamar users report concerns with initial setup complexity, limited scalability, and could improve by simplifying its setup process. Infrascale users note issues with system updates, occasional hardware compatibility problems, and should focus on improving update management and hardware support.
Ease of Deployment and Customer Service: Dell Avamar's deployment is seen as complex and time-consuming, yet it receives commendable customer service feedback. Infrascale is viewed as more straightforward to deploy, but its customer service garners mixed reviews.
Pricing and ROI: Dell Avamar generally offers lower initial setup costs with a favorable ROI due to its efficient resource utilization. Infrascale, though more expensive initially, is perceived by users to deliver a higher ROI through its comprehensive disaster recovery solutions. The higher upfront investment in Infrascale is justified by its extensive feature set and recovery reliability, whereas Dell Avamar’s cost-effectiveness is its key strength.
When their technical person is online, the quality of service and technical knowledge are very good.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Dell Avamar offers very good scalability.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes
If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.
Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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