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Datadog vs Fortra's Intermapper comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
Fortra's Intermapper
Ranking in Network Monitoring Software
80th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.4%, down from 3.4% compared to the previous year. The mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.4%
Fortra's Intermapper0.5%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of our client focus, it is easy for us to sell, because it is easy to use and easy to set up."
"It has drastically reduced the amount of time we spend on debugging issues and tracking down the root causes of incidents."
"The solution is useful for monitoring logs."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"Even if something goes wrong and the Datadog tenant becomes completely compromised or if all our monitors were to get erased for whatever reason, we can always restore all our monitoring setup through Terraform, which provides peace of mind."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"We have way more observability than what we had before - on the application and the overall system."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"Put Intermapper in as your base to start from, hands-down."
"It's all today portal-based which is a good feature for us."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
 

Cons

"Some of the interface is still confusing to use."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Datadog could improve the flexibility with AI and ML concepts."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"They need to implement template variables into the message response body."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"I have seen instances where Intermapper does not seem to recover from network changes."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"I'd love to see more of the network management side of it coming back into it."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
 

Pricing and Cost Advice

"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The cost is high and this can be justified if the scale of the environment is big."
"Licensing is based on the retention period of logs and metrics."
"The tool is open-source."
"They prefer monthly subscriptions."
"While it is an expensive product, I would rate the pricing level at four out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
6%
Government
17%
Construction Company
11%
University
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise47
Large Enterprise100
No data available
 

Questions from the Community

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Also Known As

No data available
HelpSystems Intermapper
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Greater Media Detroit, University of British Columbia, Don's Farm Supply
Find out what your peers are saying about Datadog vs. Fortra's Intermapper and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.