Fortra's Intermapper vs Zabbix comparison

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"It's all today portal-based which is a good feature for us."

"Put Intermapper in as your base to start from, hands-down."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The initial setup, while not simple, is easier than other products."

"If you are a new user it is very simple, you do not need to be highly technical to use it."

"The initial setup was straightforward; it was easy and, with the help of suppliers, it did not take much time to deploy and was not complex."

"The most valuable feature is that it provides network segregation for server monitoring."

"We have thrown everything at it, and it has managed to keep going, and I am very impressed with the tool, and I would shake their hand very hard if I got to say the compliments to the Zabbix team."

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."

"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."

"I'd love to see more of the network management side of it coming back into it."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"I have seen instances where Intermapper does not seem to recover from network changes."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The performance reporting could be improved."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition."

"It hasn't really been that stable, but I think that has a lot to do with the specs. It could be more stable."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"I think ZABBIX needs improved report functions."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

"It’s free of cost."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"We use the open-source version of Zabbix."

"It is worth every cent to pay or even study to do your own installation."

"There is a license required for this solution and we pay annually for our license."

"Zabbix is free but if you use it in production then you have to pay for it."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."