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Fortra's Intermapper vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
80th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 2.9%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.9%
Fortra's Intermapper0.5%
Other96.6%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Put Intermapper in as your base to start from, hands-down."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's all today portal-based which is a good feature for us."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"The most advantageous aspect of PRTG Network Monitor is that you can start quite fast because there are many sensors you can use, and it's ready to use."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"Overall it is a very good tool to use."
"The real-time monitoring feature in PRTG is invaluable to me"
"We have evaluated a lot of software and we found PRTG Network Monitor the best solution."
"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."
"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"
"You will not find anything cheaper that really does the job."
 

Cons

"I have seen instances where Intermapper does not seem to recover from network changes."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I'd love to see more of the network management side of it coming back into it."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"PRTG's application monitoring sensor is not strong."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"They should work on syncing the solution with Gmail."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions."
"I would like to see more updates available in this solution."
 

Pricing and Cost Advice

Information not available
"We are licensed for 2500 endpoints."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
"If you're looking for a cost effective software I’d suggest this product."
"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."
"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Government
18%
Construction Company
11%
University
8%
Recreational Facilities/Services Company
7%
Financial Services Firm
10%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Fortra's Intermapper vs. PRTG Network Monitor and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.