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Datadog pros and cons

Vendor: Datadog
4.3 out of 5
Badge Ranked 1
2,615 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Datadog provides seamless integration with many services and platforms, greatly enhancing monitoring capabilities.
Sharable dashboards and custom dashboards allow users to visualize key metrics and KPIs effectively.
Datadog's monitoring and alerting capabilities enable organizations to be proactive in incident management and improve operational efficiency.
The extensive APM and log management features allow for comprehensive monitoring and diagnostics across applications and services.
Datadog enhances visibility into infrastructure and application performance, promoting better management and optimization of resources.

CONS

Pricing is high compared to competitors, making it cost-prohibitive for some organizations and lacking flexibility in the billing model.
Real-time monitoring experiences delays and stability issues, leading to unreliable data updates.
Log management and analysis are complex and can be costly to store large amounts of data, with limited usability compared to other tools like Splunk.
Implementation and integration with additional technologies, including AI and third-party applications, need improvement for better efficiency and performance.
There are gaps in support and documentation, causing confusion and longer response times for technical support inquiries.
 

Datadog Pros review quotes

Gediminas Anza - PeerSpot reviewer
Sep 19, 2024
The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities.
reviewer1494894 - PeerSpot reviewer
Jan 30, 2021
Datadog has given us near-live visibility across our entire cloud platform.
BH
Feb 19, 2021
I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings.
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
MI
Dec 4, 2018
Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world.
SeniorSofcae - PeerSpot reviewer
Dec 11, 2018
It provides more cloud data. They tend to just get the way a service would be designed on the cloud.
reviewer1479957 - PeerSpot reviewer
Jan 4, 2021
Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.
reviewer1494894 - PeerSpot reviewer
Sep 18, 2024
Several critical dashboards were created years ago and are still in use today.
Nuno Rosa - PeerSpot reviewer
Jun 7, 2022
The many dozens of integrations that the solution brings out of the box are excellent.
reviewer1476039 - PeerSpot reviewer
Jan 20, 2021
The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure.
reviewer1477686 - PeerSpot reviewer
Dec 28, 2020
Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers.
 

Datadog Cons review quotes

Gediminas Anza - PeerSpot reviewer
Sep 19, 2024
Presently, the billing CSV reports provide insights into billing-related information yet are somewhat limited in functionality, typically offering reports with only three columns.
reviewer1494894 - PeerSpot reviewer
Jan 30, 2021
We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts.
BH
Feb 19, 2021
I think better access to their engineers when we have a problem could be better.
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
MI
Dec 4, 2018
The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two.
SeniorSofcae - PeerSpot reviewer
Dec 11, 2018
It does not have the best interface.
reviewer1479957 - PeerSpot reviewer
Jan 4, 2021
Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion.
reviewer1494894 - PeerSpot reviewer
Sep 18, 2024
We would love to see a % consumed and alert us if we are over budget before getting an overage charge 20 days into the month.
Nuno Rosa - PeerSpot reviewer
Jun 7, 2022
Deploying the agents is still very manual.
reviewer1476039 - PeerSpot reviewer
Jan 20, 2021
More pre-configured "Monitor Alerts" would be helpful.
reviewer1477686 - PeerSpot reviewer
Dec 28, 2020
The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances.