Datadog pros and cons

The many dozens of integrations that the solution brings out of the box are excellent.

We have way more observability than what we had before - on the application and the overall system.

Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity.

The most valuable aspects of the product include the APM and profiler.

We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions.

For us to have visibility into our app stack and the hardware we run has been highly beneficial.

I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use.

The most useful feature is the APM.

I really enjoy the RUM monitoring features of Datadog. It allows us to monitor user behavior in a way we couldn't before.

The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support.

Deploying the agents is still very manual.

Auto instrumentation on tracing has not been very easy to find in the documentation.

Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products.

I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed.

Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions.

I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus.

Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible.

As a new customer, the Datadog user interface is a bit daunting.

The pricing is a bit confusing.

At times, it can be hard to generate metrics out of logs.