No more typing reviews! Try our Samantha, our new voice AI agent.

Fortra's Intermapper vs Meraki Dashboard comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
79th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
Fortra's Intermapper0.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"It's all today portal-based which is a good feature for us."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"Put Intermapper in as your base to start from, hands-down."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"Meraki Dashboard is meant to be a one-stop-shop, allowing me to access my devices from anywhere around the world through a browser interface so that one person can do the job of a normal five to six-person IT team."
"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."
"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
"I would say the ease of use is the most valuable feature. It's very easy to set up and get up and running."
"For the most part, it's perfect."
"The fact that Meraki Dashboard is cloud-based makes it easier for me because I have less traffic going through the data center, it is more stable, and Adecco has access because the main account or main management is done by Adecco, so I am just a user of the solution, and it makes my life easier."
"It is a reliable product. It provides a lot of information that is easy to read."
"When we went to Meraki Dashboard, we were so happy we were jumping up and down."
 

Cons

"I'd love to see more of the network management side of it coming back into it."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"I have seen instances where Intermapper does not seem to recover from network changes."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"Monitoring overload is an area that can be improved. I would like to see an alert event feature that monitors what users are downloading and how to block some applications."
"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"Meraki Dashboard can be improved with bulk changes across all the networks to manage group networks. Functionality is a little limited, and that is probably the only thing that I would say is a negative."
"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."
"I think Meraki Dashboard can be improved by trying easier menus because the menus get a little cluttered."
"Some features could be added."
"The MDM, however, is bad. We're using another MDM now because Meraki was so bad."
 

Pricing and Cost Advice

Information not available
"It is said to be expensive."
"From a pricing perspective, they are still expensive."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"Licensing fees are paid on a yearly basis."
"You don't have to pay for the dashboard."
"My view is that it's expensive, but it's the best."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
914,262 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
10%
Government
10%
Outsourcing Company
12%
Construction Company
10%
Healthcare Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Meraki Dashboard?
Regarding their pricing, the company I work for, Akkodis, was acquired by Adecco in 2022, so I am using the same technologies and I am somehow on the contract regarding Meraki purchase and so on. P...
What needs improvement with Meraki Dashboard?
The main aspect I would like to see improved in Meraki Dashboard is the dependency on cloud connectivity for centralized management. If the primary Internet or ISP connection goes down, access to t...
What is your primary use case for Meraki Dashboard?
We have deployed the Meraki Dashboard for centralized management and monitoring of all devices, appliances, and sensors across two shopping malls. The shopping malls are connected across different ...
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Fortra's Intermapper vs. Meraki Dashboard and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.