We performed a comparison between CyberArk Identity and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup, via cloud, is simple."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity is a mature product."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup is straightforward. It takes me up to an hour and a half."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The user interface could be improved."
"They can include the Mobile Device Management (MDM) feature."
"More integrations would be better."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"We would like to see an improvement in the ability to manage mobile devices."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
CyberArk Identity is ranked 8th in Access Management with 17 reviews while UserLock is ranked 20th in Access Management. CyberArk Identity is rated 8.2, while UserLock is rated 10.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and AlertEnterprise Enterprise Guardian. See our CyberArk Identity vs. UserLock report.
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