We performed a comparison between Cisco Duo and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The two-factor login is great. I receive a message and just have to press okay."
"The anti-phishing feature is the most valuable."
"It's easy to use for the security part, and it helps to improve our security posture."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We had some trouble with the password reset function."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while UserLock is ranked 11th in Authentication Systems. Cisco Duo is rated 8.8, while UserLock is rated 10.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Zscaler Zero Trust Exchange, whereas UserLock is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort, Aruba ClearPass and OpenIAM Identity Governance. See our Cisco Duo vs. UserLock report.
See our list of best Authentication Systems vendors.
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