Cisco Duo vs UserLock comparison

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Executive Summary

We performed a comparison between Cisco Duo and UserLock based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Duo vs. UserLock Report (Updated: May 2024).
772,017 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is a good solution for hybrid environments and VPN.""Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise.""It's pretty easy for users to figure it out.""It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company.""The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option.""Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems.""Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional.""The product is reliable and easy to use."

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"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice.""The most valuable features are two-factor authentication and real-time logon monitoring."

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"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates.""I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time.""Duo Security could improve by being more compatible with other vendors.""Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available.""The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated.""We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it.""The new smart license model doesn't always work. It's very complicated.""Sometimes, it's a little harder for customers to adopt."

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"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process.""The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

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Pricing and Cost Advice
  • "During testing we are allowed a certain number of licenses for free."
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • More Cisco Duo Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
    Top Answer:I am not aware of the pricing. There are two departments, and I don't have any information about them.
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    Also Known As
    Duo Security
    Learn More

    Cisco Duo is a cloud-based access management platform that secures access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    Comms Service Provider13%
    Financial Services Firm10%
    Manufacturing Company8%
    Computer Software Company26%
    Financial Services Firm7%
    Manufacturing Company7%
    Computer Software Company10%
    Financial Services Firm8%
    Construction Company8%
    Company Size
    Small Business32%
    Midsize Enterprise21%
    Large Enterprise47%
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    Buyer's Guide
    Cisco Duo vs. UserLock
    May 2024
    Find out what your peers are saying about Cisco Duo vs. UserLock and other solutions. Updated: May 2024.
    772,017 professionals have used our research since 2012.

    Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while UserLock is ranked 20th in Authentication Systems. Cisco Duo is rated 8.8, while UserLock is rated 10.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Zscaler Zero Trust Exchange, whereas UserLock is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort, AlertEnterprise Enterprise Guardian and Aruba ClearPass. See our Cisco Duo vs. UserLock report.

    See our list of best Authentication Systems vendors.

    We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.