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Microsoft Entra ID vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
UserLock
Ranking in Authentication Systems
20th
Ranking in Access Management
25th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 15.9%, down from 21.6% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to authenticate users using Microsoft Entra ID."
"It is a really nice tool and we have a license for the more complex model."
"It helps us with maintaining enterprise identities."
"Microsoft Entra ID acts as our core directory."
"I saw the benefits of Microsoft Entra ID immediately after I started using it."
"Azure AD has features that have helped improve our security posture."
"It also has features that help improve security posture. The most important of these features include multifactor authentication, which is very useful for connecting to the organization, especially from outside the boundaries of the organization. That is very helpful when it comes to user security."
"I find the stability of Microsoft Entra ID to be excellent."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"In my opinion, Microsoft sometimes releases products too early without providing enough documentation. Our team works with innovative solutions like verified ID, identity governance ,and lifecycle workflow. When we started with lifecycle workflows, we had only two integrated worklows. Still, we couldn't find much of the information we needed in the documentation about our use case or how to leverage IDs in our proof of concept."
"Better user sign-in logging is needed. We work with Okta, and the two of them do not always work well together. We can have more insight into some of the user information and how it interacts."
"Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible. This would simplify the user experience for end users."
"Rule management and permissions need improvements. I have had discussions with product managers about these challenges and sent emails regarding them. Additionally, improvements are needed in the Identity Governance and Administration (IGA) side of things."
"Azure AD provides two types of features. One is Azure AD Excel and is already B2C. Out of both versions, Azure B2C requires some improvement, in terms of user management and role management, et cetera."
"Microsoft Entra ID should improve workload identities. It should set conditional access."
"Microsoft is working with Microsoft Identity Manager for Active Directory on-premise. It will be very important to have these identity management solutions directly in Azure Active Directory. It's very important to have some kind of Azure identity manager as a technology for identity and access management for working both in the cloud and inside the Azure suite."
"The downside of using a single password to access the entire system is that if those credentials are compromised, the hacker will have full access."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"We pay about $35 per user."
"I would advise implementing the solution to VIPs and admins; it's affordable, effective, and efficient. I would say training staff on properly using the tool is also essential."
"Entra has P1 and P2 licenses that are bundled with lots of applications."
"The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan."
"Microsoft Authenticator is included in the package when we purchase a license from Microsoft."
"There are add-on components and services, such as identity services, that we have to add to our Azure subscription. Only then can I actually say it's on par with the on-prem server edition. Why should I pay for a component? It should be included in my subscription."
"I think the pricing is efficient, but the licensing is overly complicated and difficult to understand. There are many tricks in the licensing that weigh against us."
"I'd recommend Azure Active Directory if you are a big company. For small or medium companies, it's probably not the best idea in the world because of the pricing. If you are a small company, you can probably deploy your own solutions because you're not handling a website with tons of traffic. If you are not like Adidas, Nike, or Walmart, you can do it in a way that is more localized than handling everything through a big price solution. However, Azure tends to provide you with solutions that are easier to use. If it was cheaper, I'd definitely recommend going for it."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
6%
Government
11%
Manufacturing Company
8%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft Entra ID vs. UserLock and other solutions. Updated: May 2025.
853,271 professionals have used our research since 2012.