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Microsoft Entra ID vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
236
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
UserLock
Ranking in Authentication Systems
21st
Ranking in Access Management
24th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 11.6%, down from 17.3% compared to the previous year. The mindshare of UserLock is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID11.6%
UserLock1.2%
Other87.2%
Authentication Systems
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's ease of use is one of its most valuable features."
"It is cloud based so it is always updated,"
"If you want to replicate a website at the frontend in Azure, it's very easy to do it globally."
"Azure Active Directory features have helped improve our security posture. The remote working has been a massive help during the pandemic."
"I like Azure AD's conditional access policies. Microsoft Entra provides a single pane of glass for managing user access, improving the overall user experience."
"Microsoft Entra ID has also massively improved secure access to apps or resources compared to our previous setup."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"The security features, such as attack surface rules and conditional access rules, are the most valuable aspects of Azure AD."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"There are areas for improvement, particularly when moving between tenants. If we create a new tenant and try to set it up under the same organization, it becomes extremely difficult. A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating."
"The monitoring dashboard could be a bit better."
"Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."
"The solution has certain limitations. For example, it has very little governance functionality."
"Entra ID is not battle-tested or stable enough to support a business of our size. There are some design issues specifically around support for legacy services."
"There are many new features being added all the time, and Microsoft is advancing at a pace that aligns with our needs. I can't think of anything immediate that needs improvement."
"My problem with Azure AD is that it's designed for medium to large systems, and we're not that large."
"Its price should be improved. It is very expensive for Turkish people."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
"The licensing model is straightforward. I don't think there are any issues with the E3 license or E5 license."
"The price of the solution's license is good."
"It is a packaged license. We have a Premium P1 subscription of Office 365, and it came with that."
"Entra has P1 and P2 licenses that are bundled with lots of applications."
"As a nonprofit, we have A5 licenses for nonprofits in education, so we at least have some reduced costs."
"The pricing is good; it's not cheap but very reasonable."
"I think the pricing is efficient, but the licensing is overly complicated and difficult to understand. There are many tricks in the licensing that weigh against us."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Government
19%
University
7%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise36
Large Enterprise132
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
The cost of Microsoft Entra ID is around $8 per month, which I find very reasonable.
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft Entra ID vs. UserLock and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.