CyberArk Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Identity
Ranking in Single Sign-On (SSO)
10th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Ranking in Access Management
8th
Average Rating
8.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Access Management
3rd
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of June 2024, in the Single Sign-On (SSO) category, the mindshare of CyberArk Identity is 4.0%, up from 2.7% compared to the previous year. The mindshare of Ping Identity Platform is 12.4%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
Unique Categories:
Identity and Access Management as a Service (IDaaS) (IAMaaS)
2.9%
Access Management
2.4%
Authentication Systems
1.3%
 

Featured Reviews

BRUNO REYNAUD - PeerSpot reviewer
May 12, 2023
Adaptive interface, scales well, and high availability
We are using CyberArk Identity to consolidate all the applications and demo tenants that we have in the same panel and to apply features, such as MFA and single sign-on CyberArk Identity has helped me a lot to optimize processes and provide access. The most valuable feature of CyberArk Identity…
PD
Jan 24, 2024
Offers good support and multifactor authentication
I've been managing it in my company. I am more on the implementation side We implement the MFA feature, multifactor authentication and administrate the application. When it comes to authentication, the focus is always on security. That means using a separate device to verify the user logging in.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The initial setup of CyberArk Identity was straightforward."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The solution is stable. We haven't experienced any bugs or glitches."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The solution is highly stable and scalable"
"We use the product to run different reports."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
 

Cons

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I'm not sure what needs improvement. It is a good platform."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"They can include the Mobile Device Management (MDM) feature."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The management console needs to be improved. PingID should revise it."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The solution should allow for better integration with other platforms and the UBT."
"In the beginning, the initial setup was very complex."
"It requires some expertise to set up and manage."
 

Pricing and Cost Advice

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The solution is cheap and I rate its pricing an eight out of ten."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"There is an initial license and then there is a subscription needed."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"The pricing of CyberArk Identity is competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"Ping offers flexible pricing that's not standardized."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
What needs improvement with CyberArk Identity?
The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infr...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Idaptive
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about CyberArk Identity vs. Ping Identity Platform and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.