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Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
90
Ranking in other categories
Network Access Control (NAC) (1st)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (28th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 18.0%, down 24.5% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.0% mindshare, up 0.9% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Aruba ClearPass18.0%
Cisco Identity Services Engine (ISE)18.6%
Fortinet FortiNAC13.7%
Other49.7%
Network Access Control (NAC)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
UserLock1.0%
Microsoft Entra ID5.9%
Okta Platform4.5%
Other88.6%
Authentication Systems
 

Featured Reviews

Darko Skurla - PeerSpot reviewer
Senior Enterprise Customer Solutions Specialist at a comms service provider with 1,001-5,000 employees
Role-based policies have simplified secure access control for all users and smart devices
I do not know about the functionality of Aruba ClearPass integration with a third party. If you ask me if there is support for Zebra and for different IoT devices, they have it. However, I do not know how to describe integration with other products. Aruba ClearPass can act as a RADIUS server and it can connect to the domain RADIUS server, for example. The biggest problem is when a customer does not know what they want with Aruba ClearPass. I can recommend Aruba ClearPass to other users because it is very stable. My review rating for this product is ten out of ten.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The greatest feature in Aruba ClearPass, in my opinion, is its modularity and its openness to all vendors."
"Support is decent."
"It is a robust product."
"The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network."
"If you are looking for a NAC solution ClearPass is one of the best all in one solution it covers all authentication methods and has a large flexibility that can be easily customized to fit any scenario in any industry vertical."
"Aruba ClearPass is a solution I would highly recommend to others looking into implementing it because, in my experience, it's really easy to manage."
"If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten."
"ClearPass works, it's quite stable and the solution is NAC and will stay that way."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
 

Cons

"Like most security products, ClearPass is difficult to deploy. You need to use the CLI to implement security products from any vendor, so configuring the authentication is complicated."
"The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved."
"They need to improve the wizard to make things easier to manage."
"​​The AirWave Dashboard heat maps could be better designed."
"There is room for improvement in the support."
"The initial setup was quite complex, it is not that easy."
"The licensing model could be improved."
"Configuration should be more easy to understand between the link of two topics."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"There are three types of licenses."
"On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten."
"I can say that the package or licensing model offered for the solution is a permanent one."
"The product is quite expensive. I rate its pricing a seven out of ten."
"It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them."
"The solution is costly."
"We pay an annual licensing fee for Aruba and there are no additional costs."
"The solution has a licensing model."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Government
8%
Manufacturing Company
8%
Computer Software Company
7%
University
6%
Comms Service Provider
20%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise34
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What is your experience regarding pricing and costs for Aruba ClearPass?
Compared to Cisco and others, the pricing is reasonable. Licensing costs are case-specific and have been manageable.
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Also Known As

Avenda eTIPS
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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Hewlett Packard Enterprise, Fortinet, Cisco and others in Network Access Control (NAC). Updated: June 2026.
902,456 professionals have used our research since 2012.