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Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Number of Reviews
78
Ranking in other categories
Network Access Control (NAC) (2nd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (21st), Access Management (21st)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 25.0%, down 25.9% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 2.5% mindshare, down 2.5% since last year.
Network Access Control (NAC)
Authentication Systems
 

Featured Reviews

SvenVenables - PeerSpot reviewer
Apr 25, 2022
Easy to use, multifeatured, and reliable policy management platform for identity authentication and new device onboarding
The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily. An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation. If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download. What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.
Bill H. - PeerSpot reviewer
Apr 8, 2022
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is top notch, expert, and very friendly. ​"
"It has an easy to learn web GUI and ​command lines.​"
"The most valuable features of Aruba ClearPass are the GUI and its ease-to-do configuration. Additionally, we can troubleshoot many things in one window."
"It makes it easy to require robust user authentication for both wired and wireless endpoints, including BYODs."
"It supports AAA and offers a range of features, including guest authentication for visitors and 802.1X authentication for employees. ClearPass provides options for customized authentication methods, such as SMS and social media authentication, which customers are effectively utilizing."
"It's a great solution with multi-vendor support. That's always useful."
"The aspect of Aruba ClearPass that I like most is that it has a lot of options, it is very versatile."
"Aruba has improved my organization because it supported me on my level of access."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade."
"The interface could be made easier and more intuitive."
"We have had some issues with the installation of Aruba ClearPass."
"Configuration should be more easy to understand between the link of two topics."
"Aruba ClearPass could improve the user interface, it is a bit chunky."
"ClearPass' interface could be more user-friendly."
"The product's technical support services need improvement."
"The GUI of Aruba ClearPass could improve, it is not user-friendly."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license."
"You can get Aruba ClearPass either where you purchase it outright or you can be subscription-based. The cost will vary according to what is selected, but it's licensed per device. For example, for a hundred users or a hundred device license, it would cost approximately $2,000."
"Aruba is a little more expensive than other products in the market here."
"Run a 90 day free Proof of Concept (POC) for each product by implementing and using it fully in your environment. This way you will be educated on its features, functionality, and manageability.​"
"Licensing and pricing are extremely straightforward."
"The licensing cost for Aruba ClearPass is a bit expensive. Its pricing could be better. The license costs around $125,000 for the perpetual license and support for one year. Aruba can give you a license with five thousand endpoint access and one thousand five hundred onboard licenses on one hundred endpoints and two controllers."
"I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four. Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase. My company only uses the standard license for Aruba ClearPass."
"In terms of your fixed cost, it is much less than a lot of other solutions in the market. The initial cost is very high."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Manufacturing Company
8%
Educational Organization
7%
Government
11%
Computer Software Company
8%
Energy/Utilities Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
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Also Known As

Avenda eTIPS
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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC). Updated: October 2024.
813,418 professionals have used our research since 2012.