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Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
88
Ranking in other categories
Network Access Control (NAC) (2nd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (20th), Access Management (25th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 24.3%, down 24.9% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.1% mindshare, down 1.6% since last year.
Network Access Control (NAC)
Authentication Systems
 

Featured Reviews

Abdelhamid Saber - PeerSpot reviewer
Secures the network with flexible controls and excellent support
We use Aruba ClearPass as a network access control solution. It prevents unauthorized access and allows access for users in the internal environment, performing checks and onboarding We use ClearPass to secure our environment. Before ClearPass, our environment wasn't as secure. The most…
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the integration options with a multitude of other vendors and Aruba applications."
"The setup is simple."
"Aruba ClearPass is feature-rich and fairly straightforward to implement."
"What I like best about Aruba ClearPass is its 802.1X certificate-based authentication feature."
"The product's policy management capabilities enable precise control over user access and device compliance."
"The most valuable feature is flexibility as it supports solutions from multiple vendors."
"We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require."
"The interface is very easy to use and the workflow is quite straightforward."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"Configuration should be more easy to understand between the link of two topics."
"It should be clearer in the pre-sales stage that clear, documented, executive-supported InfoSec policy is the key to success."
"It would be good if ClearPass made it a SaaS solution."
"The licensing model could be improved."
"In my opinion, the price of Aruba ClearPass could be better."
"There is room for improvement in terms of scalability."
"ClearPass isn't hard to set up, but it takes a long time."
"I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four. Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase. My company only uses the standard license for Aruba ClearPass."
"Licensing and pricing are extremely straightforward."
"There is a license to use Aruba ClearPass."
"In terms of your fixed cost, it is much less than a lot of other solutions in the market. The initial cost is very high."
"Run a 90 day free Proof of Concept (POC) for each product by implementing and using it fully in your environment. This way you will be educated on its features, functionality, and manageability.​"
"The pricing model for Aruba ClearPass is complex. Customers only pay for the license fees, with no additional costs."
"The licensing model is very straightforward. There are two types of licensing for Aruba ClearPass, a perpetual license, and a subscription. Both of them are straightforward. We don't need to read an ordering guide, it's very clear."
"Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
University
6%
Government
15%
University
7%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
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Also Known As

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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: July 2025.
865,384 professionals have used our research since 2012.