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Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
88
Ranking in other categories
Network Access Control (NAC) (2nd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (21st), Access Management (25th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 23.9%, down 25.0% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.1% mindshare, down 1.5% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Aruba ClearPass23.9%
Cisco Identity Services Engine (ISE)24.5%
Fortinet FortiNAC18.0%
Other33.599999999999994%
Network Access Control (NAC)
Authentication Systems Market Share Distribution
ProductMarket Share (%)
UserLock1.1%
Microsoft Entra ID13.8%
Cisco Duo8.5%
Other76.6%
Authentication Systems
 

Featured Reviews

Abdelhamid Saber - PeerSpot reviewer
Secures the network with flexible controls and excellent support
We use Aruba ClearPass as a network access control solution. It prevents unauthorized access and allows access for users in the internal environment, performing checks and onboarding We use ClearPass to secure our environment. Before ClearPass, our environment wasn't as secure. The most…
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world."
"The setup is simple."
"It has an easy to learn web GUI and ​command lines.​"
"The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD)."
"Aruba ClearPass is feature-rich and fairly straightforward to implement."
"The support is top notch, expert, and very friendly. ​"
"If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten."
"The most valuable features of Aruba ClearPass are its ease of use and the general network access controls."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"The scalability could improve."
"Licensing cost is extremely high."
"The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud."
"There is room for improvement in the support."
"The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However, if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing."
"ClearPass from Aruba is easier to understand compared to Cisco, which has more features but is more complicated. Cisco also has much more expensive prices, based on my checks."
"A more streamlined menu of licensing options would be helpful."
"The initial setup was quite complex, it is not that easy."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four. Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase. My company only uses the standard license for Aruba ClearPass."
"It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them."
"In terms of your fixed cost, it is much less than a lot of other solutions in the market. The initial cost is very high."
"There are three types of licenses."
"The licensing model is very straightforward. There are two types of licensing for Aruba ClearPass, a perpetual license, and a subscription. Both of them are straightforward. We don't need to read an ordering guide, it's very clear."
"Aruba is a little more expensive than other products in the market here."
"On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten."
"The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 end points."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
8%
University
7%
Government
17%
Educational Organization
7%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise32
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
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Also Known As

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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: August 2025.
867,676 professionals have used our research since 2012.