Aruba ClearPass vs UserLock comparison


Comparison Buyer's Guide

Executive Summary

Categories and Ranking

Aruba ClearPass
Average Rating
Number of Reviews
Ranking in other categories
Network Access Control (NAC) (2nd)
Average Rating
Number of Reviews
Ranking in other categories
Authentication Systems (20th), Access Management (19th)

Featured Reviews

Dec 8, 2022
Easy to use, integrates well with other Aruba solutions, and offers good performance
After HP, their support is the worst. When you come into the production part, you want to know how easily you can do the updates or how you can easily you can do the patching. Once it comes to the support, if it is in the middle of the day when you are having some issues, and you don't get it, that's where you start thinking this is not the right product. For me, I mean, overall, it's not the pre-sales experience that needs improvement. It's post-sales. I know Aruba is one of the two products that I always like; however, it's the whole life cycle of the product that makes something good. For example, Cisco is not a good product. No one can beat their support. Aruba is a good product, yet if you need technical assistance, it's not good at all.
Bill H. - PeerSpot reviewer
Apr 8, 2022
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:


"The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features."
"Authentication capabilities are one of the most valuable features."
"ClearPass's best feature is its comprehensiveness."
"The initial setup was straightforward."
"It's a great solution with multi-vendor support. That's always useful."
"The interface is very easy to use and the workflow is quite straightforward."
"We are able to satisfy many different organizational needs because of its flexibility."
"The most valuable features of Aruba ClearPass are its ease of use and the general network access controls."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."


"It should be clearer in the pre-sales stage that clear, documented, executive-supported InfoSec policy is the key to success."
"ClearPass isn't hard to set up, but it takes a long time."
"The setup of ClearPass can be a bit convoluted at times."
"Aruba needs to improve and the processes must be clear."
"Instructions on adding layouts are not as clear as they could be.​"
"The user interface should be improved. The logs and how the logging mechanism works can also use an upgrade."
"The platform's API integration could be better. Additionally, its pricing could be affordable."
"Because some users use OS 10, it would be good if the solution could group its functions better."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

Pricing and Cost Advice

"The licensing model is very straightforward. There are two types of licensing for Aruba ClearPass, a perpetual license, and a subscription. Both of them are straightforward. We don't need to read an ordering guide, it's very clear."
"The price of Aruba ClearPass is expensive. However, Cisco ISE was as expensive when we were comparing."
"You can get Aruba ClearPass either where you purchase it outright or you can be subscription-based. The cost will vary according to what is selected, but it's licensed per device. For example, for a hundred users or a hundred device license, it would cost approximately $2,000."
"We pay an annual licensing fee for Aruba and there are no additional costs."
"The product is quite expensive. I rate its pricing a seven out of ten."
"The product is very costly."
"Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money."
"There is a license to use Aruba ClearPass."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
Manufacturing Company
Financial Services Firm
Computer Software Company
Construction Company
Financial Services Firm

Company Size

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Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
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Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Cisco, HPE Aruba Networking, Forescout and others in Network Access Control (NAC). Updated: July 2024.
791,948 professionals have used our research since 2012.