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Aruba ClearPass vs UserLock comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
90
Ranking in other categories
Network Access Control (NAC) (1st)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th), Access Management (34th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 17.8%, down 22.7% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.1% mindshare, up 1.1% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Aruba ClearPass17.8%
Cisco Identity Services Engine (ISE)18.5%
Fortinet FortiNAC11.5%
Other52.2%
Network Access Control (NAC)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
UserLock1.1%
Microsoft Entra ID5.6%
Okta Platform4.6%
Other88.7%
Authentication Systems
 

Featured Reviews

Darko Skurla - PeerSpot reviewer
Senior Enterprise Customer Solutions Specialist at a comms service provider with 1,001-5,000 employees
Role-based policies have simplified secure access control for all users and smart devices
I do not know about the functionality of Aruba ClearPass integration with a third party. If you ask me if there is support for Zebra and for different IoT devices, they have it. However, I do not know how to describe integration with other products. Aruba ClearPass can act as a RADIUS server and it can connect to the domain RADIUS server, for example. The biggest problem is when a customer does not know what they want with Aruba ClearPass. I can recommend Aruba ClearPass to other users because it is very stable. My review rating for this product is ten out of ten.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world."
"Providing granular control over which devices are permitted to join our corporate wireless network, as well as in-depth AAA (accounting, in particular) for TACACS+ sessions, is huge."
"The most valuable feature is flexibility as it supports solutions from multiple vendors."
"Access Tracker is invaluable for troubleshooting access control incidents and quickly getting to the root cause."
"Aruba prefers the cloud deployment, yet you could also have it on your private cloud environment."
"The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others."
"The advanced RADIUS functionality is the most valuable feature for us."
"Our TAC is very responsive and very helpful."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"I found the internal authentication policy and user authentication problematic. I was facing issues with user authentication, but we eventually resolved these problems."
"Reporting module has room for improvement. It also need integration with SIEM solutions and Next Generation Firewalls."
"An issue with Aruba ClearPass is the lack of information and poor community support."
"There is room for improvement in terms of scalability."
"The cost of Aruba is very, very high. It's the biggest challenge we have with this product."
"I can't think of an area where the solution is lacking a feature or a capability."
"Aruba ClearPass has fewer deployment scenarios and flexibility than Forescout."
"The GUI of Aruba ClearPass could improve, it is not user-friendly."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"The pricing is not bad and everything is included."
"The product is very costly."
"Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money."
"The product is quite expensive. I rate its pricing a seven out of ten."
"In terms of your fixed cost, it is much less than a lot of other solutions in the market. The initial cost is very high."
"Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license."
"The price of Aruba ClearPass is expensive. When you want to build redundant systems it can be seen as necessary, so the enterprise will manage all of those costs."
"It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
Government
7%
Comms Service Provider
19%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise34
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wirele...
What is your experience regarding pricing and costs for Aruba ClearPass?
Compared to Cisco and others, the pricing is reasonable. Licensing costs are case-specific and have been manageable.
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Also Known As

Avenda eTIPS
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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Portnox Security and others in Network Access Control (NAC). Updated: October 2026.
921,665 professionals have used our research since 2012.