Try our new research platform with insights from 80,000+ expert users

Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
86
Ranking in other categories
Network Access Control (NAC) (2nd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (20th), Access Management (25th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 24.5%, down 25.5% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.1% mindshare, down 1.6% since last year.
Network Access Control (NAC)
Authentication Systems
 

Featured Reviews

Abdelhamid Saber - PeerSpot reviewer
Secures the network with flexible controls and excellent support
We use Aruba ClearPass as a network access control solution. It prevents unauthorized access and allows access for users in the internal environment, performing checks and onboarding We use ClearPass to secure our environment. Before ClearPass, our environment wasn't as secure. The most…
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to access support and the documentation is self-explanatory."
"Aruba has improved my organization because it supported me on my level of access."
"What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company. Aruba ClearPass also has a wonderful UI which I find valuable."
"I recommend Aruba ClearPass. It is more flexible, stable, and easy to redeploy compared to ISE or FortiNAC."
"We are mainly using Aruba ClearPass for our clients for securing access to their on-premise assets. As per customer expectations, we are trying our best to track the complete user activity in the network. This is the main and the core feature we require."
"Document authentications allows us to decide which users can connect to an office VLAN and this has been the most valuable feature."
"The most valuable feature of Aruba ClearPass is its ease of use and the GUI is user-friendly."
"ClearPass is open to any operating system or mobile app."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions."
"The setup of ClearPass can be a bit convoluted at times."
"I would like to see better integration with the firewall for zeroing out blacklisted users."
"The initial setup phase of the solution was really very difficult, owing to which the setup phase can be considered as an area that can be improved."
"The product's technical support services need improvement."
"A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit."
"ClearPass isn't hard to set up, but it takes a long time."
"The licensing model could be improved."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The pricing model for Aruba ClearPass is complex. Customers only pay for the license fees, with no additional costs."
"It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them."
"The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 end points."
"The solution is costly."
"I can say that the package or licensing model offered for the solution is a permanent one."
"There is a license to use Aruba ClearPass."
"Aruba ClearPass has permanent licenses. You purchase it one time and this license is yours. You don't need to refresh it for five years, et cetera. They have a couple of licenses for enabled features with not only one license."
"The pricing is not bad and everything is included."
"You will be hard-pressed to find better pricing."
report
Use our free recommendation engine to learn which Network Access Control (NAC) solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Manufacturing Company
8%
Educational Organization
6%
Government
12%
Manufacturing Company
8%
University
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
Ask a question
Earn 20 points
 

Also Known As

Avenda eTIPS
No data available
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Access Control (NAC). Updated: April 2025.
850,671 professionals have used our research since 2012.