Fortinet FortiAuthenticator vs UserLock comparison

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7,515 views|5,220 comparisons
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortinet FortiAuthenticator and UserLock based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortinet FortiAuthenticator vs. UserLock Report (Updated: May 2024).
772,017 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is very easy to manage.""It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues.""FortiAuthenticator is easy to use.""The feature I value the most is the one-time passwords because it helps to authenticate users so you know the timing of their usage.""We have not had issues with Fortinet FortiAuthenticator. It is stable.""The product is good, cost-effective, and functionally efficient.""For someone concerned with multifactor authentication, I'm satisfied with the product.""The most valuable feature is the OTP on the mobile phone."

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"The most valuable features are two-factor authentication and real-time logon monitoring.""We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

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Cons
"There are some protocols, such as SHA and SHA-2, that are not supported.""The technical support team is bad.""I would like to see some email options for Fortinet FortiAuthenticator.""The customization capability of Fortinet FortiAuthenticator is not very flexible.""The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device.""Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc.""The GUI has some shortcomings and can be made better. The GUI is not great.""FortiAuthenticator's interface could be better."

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"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home.""I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

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Pricing and Cost Advice
  • "I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
  • "You can pay as you go with them. You purchase a base license and add to it as needed."
  • "The product could be more competitively priced."
  • "It costs more to license the high-availability option."
  • "The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
  • "FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
  • "The cost of the license could be less expensive. The license is paid on a yearly basis."
  • "We pay for licensing on a yearly basis."
  • More Fortinet FortiAuthenticator Pricing and Cost Advice →

  • "You will be hard-pressed to find better pricing."
  • More UserLock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The price is fine. I rate the pricing an eight and a half out of ten.
    Top Answer:The security space is changing. The product must provide passwordless and seamless connectivity. If a particular user is identified automatically, they should not be authenticated repeatedly with… more »
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    Ranking
    3rd
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    7,515
    Comparisons
    5,220
    Reviews
    26
    Average Words per Review
    434
    Rating
    8.2
    20th
    Views
    1,230
    Comparisons
    908
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    Also Known As
    FortiAuthenticator
    Learn More
    Overview

    Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.

    Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.

    Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.

    Fortinet FortiAuthenticator Methods

    • FSSO: FortiAuthenticator Single sign-on user will easily identify users and assign role or group access based on preset identity-based protocols. FortiAuthenticator integrates well with third-party LDAP or active directories, is very flexible, and combines these methods to provide effective security.

    • Active Directory Polling: Active directory access is securely identified by consistent polling of domain controllers. As users log in, username, IP address, and other details are logged into the database and can be shared across devices as directed by FortiAuthenticator protocols.

    • FortiAuthenticator Portal and Widgets: If a user system does not support AP polling, or for other reasons it is not feasible, FortiAuthenticator offers a unique secure authentication portal. Users can be manually authenticated and, to diminish the effect of numerous logins, an intuitive set of widgets is available to integrate into an organization's ecosystem that will automatically grant access to users when they access the organization's intranet homepage.

    • RADIUS Accounting Login: For organizations that use RADIUS authentication, RADIUS Accounting is available for user identification. This process will prompt user access information (IP and group, etc.) and eliminate the need for multiple levels of authentication.

    Reviews from Real Users

    Ernesto C., Presales Engineer at a comms service provider, shares,

    ”Key Features and Benefits

    1. Two-factor/OTP Authentication with FortiToken: Enforce user-based policies. Fortitoken is available in soft and hard versions for flexible usage. Most Valuable in Mobile Phones App for OTP.
    2. Integration with LDAP and AD: This solution integrates with existing enterprise systems and technologies from diverse vendors of user information management systems.
    3. LPAD/AD/RADIUS/SYSLOG/KERBEROS/REST API/FSSO and Web Portals: There is flexible integration with these services.
    4. It is usable in network, WAN, wireless, and VPN Scenarios.
    5. The domain and guest-users support are good.”

    Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."




    Two Factor Authentication & Access Management for Windows Active Directory.

    UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

    Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

    Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

    Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

    Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

    Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

    Sample Customers
    Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
    Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
    Top Industries
    REVIEWERS
    Computer Software Company28%
    Comms Service Provider16%
    Healthcare Company8%
    Computer Retailer4%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider9%
    Government8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm8%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise26%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise12%
    Large Enterprise48%
    Buyer's Guide
    Fortinet FortiAuthenticator vs. UserLock
    May 2024
    Find out what your peers are saying about Fortinet FortiAuthenticator vs. UserLock and other solutions. Updated: May 2024.
    772,017 professionals have used our research since 2012.

    Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while UserLock is ranked 20th in Authentication Systems. Fortinet FortiAuthenticator is rated 8.0, while UserLock is rated 10.0. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Cisco Duo and Microsoft Entra ID, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Silverfort, AlertEnterprise Enterprise Guardian and Aruba ClearPass. See our Fortinet FortiAuthenticator vs. UserLock report.

    See our list of best Authentication Systems vendors.

    We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.