We performed a comparison between Fortinet FortiAuthenticator and UserLock based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"We have a perpetual license for 2FA."
"I work a lot with Fortinet products and I call the support often. They are very quick to respond and the support is very good."
"The solution is very easy to manage."
"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"The product enables SSO."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"I would like to see integration and customization capabilities with the end-user portal to solve authentication issues with diverse implementation scenarios."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"There is room for improvement in stability and support."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"The price of the solution could improve, it is expensive."
"Lacks a simplified two-factor authentication process."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
Earn 20 points
Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while UserLock is ranked 11th in Authentication Systems. Fortinet FortiAuthenticator is rated 8.0, while UserLock is rated 10.0. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and Cisco Duo, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Silverfort, Aruba ClearPass and OpenIAM Identity Governance. See our Fortinet FortiAuthenticator vs. UserLock report.
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