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Fortinet FortiAuthenticator vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (1st)
UserLock
Ranking in Authentication Systems
21st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (25th)
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 7.6%, up from 7.3% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intuitive interface and easy to deploy."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"Simple to deploy, simple to use, and user-friendly."
"It is used for SSO, single sign-on, and as a captive portal."
"The solution is very easy to manage."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"I would like to see some email options for Fortinet FortiAuthenticator."
"The product must provide 2FA for applications."
"The solution's command line interface could be improved to provide better support for low-level debugging and advanced configurations."
"The price of the solution could improve, it is expensive."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"I price of the solution is expensive."
"The product could be more competitively priced."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"It costs more to license the high-availability option."
"The product has affordable pricing compared to other vendors."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
Government
12%
University
7%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
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Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Fortinet FortiAuthenticator vs. UserLock and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.