We performed a comparison between CyberArk Identity and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The setup, via cloud, is simple."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The solution allows users to authenticate from home, and the Office 360 integration is advantageous."
"The most valuable feature is the single sign-on, which allows any application that is SAML or OAuth compatible to use Azure as an identity provider for seamless sign-in."
"We have the ability to define the email user in the designated field."
"The valuable features I use daily are enterprise application, conditional access, identity governance, password monitoring, and a password reset."
"All of the features are amazing, such as identity governance and privileged identity management."
"Azure AD has features that have helped improve our security posture."
"With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access."
"The solution has some great features, such as identity governance, and user self-service. The Outlook application is very good and is used by a lot of people even if they are using Google services."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"They can include the Mobile Device Management (MDM) feature."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I'm not sure what needs improvement. It is a good platform."
"We would like to see an improvement in the ability to manage mobile devices."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They could improve their UI and make everything more user-friendly."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"I think the solution can improve by making the consumption of that data easier for our customers."
"Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless."
"The licensing and support are expensive and have room for improvement."
"Documentation I think is always the worst part with what Azure's doing right now across the board."
"Compatibility features for legacy system integration with new features will be challenging at times."
"In terms of stability, sometimes the more applications you integrate, the more it becomes a little bit unstable."
"If any service is down, it can affect a whole region. We would need to wait on a ticket and get word from Microsoft to understand the issues. If it takes longer to resolve the issue on Microsoft's side, all we can do is wait for them to fix it."
"Entra ID is not battle-tested or stable enough to support a business of our size. There are some design issues specifically around support for legacy services."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. CyberArk Identity is rated 8.2, while Microsoft Entra ID is rated 8.6. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, SailPoint IdentityIQ, PingFederate and VMware Workspace ONE, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo. See our CyberArk Identity vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best Access Management vendors.
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