CyberArk Identity vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.2
Number of Reviews
18
Ranking in other categories
Single Sign-On (SSO) (10th), Access Management (8th)
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Number of Reviews
62
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of June 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of CyberArk Identity is 2.9%, up from 2.4% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 9.6%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Unique Categories:
Single Sign-On (SSO)
4.0%
Access Management
2.4%
User Provisioning Software
33.5%
Identity Management (IM)
22.3%
 

Featured Reviews

Vishnu Ramachandra - PeerSpot reviewer
Aug 23, 2023
A stable tool for password management and session management used by some of the top-tier companies worldwide
My company uses CyberArk Identity for password vault, password management, and session management CyberArk Identity is the best PAM solution in town. Even though there are a lot of competitors of CyberArk Identity in the market, most of them do not have the market domination like CyberArk…
RB
Feb 3, 2023
The access certification feature is valuable but could include additional access levels
Our company uses the solution to manage the life cycle and access control of users.  We implement for various clients in the banking or investment industries in the Middle East. We also have a couple of government customers. All customers use the solution for employee management.   The access…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk Identity is a mature product."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"Provisioning in multiple environments."
"Certifications and user provisioning features are the most valuable."
"The solution is pretty stable and simple to use."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"The support is very good."
"The community is very active and when I had questions about an issue, I was able to find the resources."
 

Cons

"The user interface could be improved."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"We would like to see an improvement in the ability to manage mobile devices."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They could improve their UI and make everything more user-friendly."
"The report functionality and dashboard of the access manager could be improved."
"The connector for EPIC, ServiceNow, and Duo."
"It tends to be more expensive, but at the end of the day, it works."
"Certifications could include additional access levels or practices."
"The connectors should be improved."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"There's a lot of customization required to improve the user experience."
"The solution, in general, is quite expensive."
 

Pricing and Cost Advice

"There is an initial license and then there is a subscription needed."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The pricing of CyberArk Identity is competitive."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"It is a costly solution. Its cost, for sure, should be reduced."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"The pricing is based on the number of users and is reasonable."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"The pricing is a little bit higher than other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched.
What needs improvement with CyberArk Identity?
The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infr...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Idaptive
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk Identity vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.