SailPoint Identity Security Cloud and CyberArk Identity compete in the identity management sector. SailPoint holds the upper hand due to its extensive features and flexibility, while CyberArk is noted for strong security measures.
Features: SailPoint Identity Security Cloud is equipped with extensive out-of-the-box features, a broad list of connectors, and robust governance and compliance capabilities. Its ease in managing access certifications and provisioning, along with effective integration with third-party systems, is valuable. CyberArk Identity is recognized for strong identity management, SSO and MFA capabilities, excelling in protecting privileged accounts with robust security.
Room for Improvement: SailPoint faces pricing concerns, complex configuration for specific setups, and a need for more automated features. The user interface and dashboards could benefit from simplification and enhanced reporting. CyberArk requires improvements in UI, scalability, and network integration. Enhancements are needed in its third-party SMS gateway support and governance platform, as well as in managing multiple domains and offering seamless federations.
Ease of Deployment and Customer Service: SailPoint offers flexibility across on-premises, public and hybrid cloud environments, with thorough support sometimes described as slow, and effective account management for issue escalation. CyberArk supports similar deployment configurations with comparable technical support. SailPoint's strong community and resources make it slightly more accessible for deployment support.
Pricing and ROI: SailPoint pricing is considered expensive, particularly for small to medium enterprises, but its extensive features and automation capabilities justify costs by improving operational efficiencies and reducing risk. CyberArk is positioned similarly, often seen as costly yet competitive among market leaders, offering flexible licenses. Both solutions provide long-term ROI through cost savings in operational efficiency and enhanced security, with SailPoint providing quicker implementation for specific use cases.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
They charge reasonable money for the features they provide.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
We can use it on different phones and computers, demonstrating its scalability.
CyberArk Identity is scalable, especially for organizations that are in a cloud environment or organizations using Okta, which is a similar platform.
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
For CyberArk Identity, you need knowledge of their scripting language to pull different sets of reports.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
They are lower than some of their competitors.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technically, the product does everything one would expect from an identity and access management platform.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Product | Market Share (%) |
---|---|
SailPoint Identity Security Cloud | 19.1% |
Omada Identity | 3.2% |
CyberArk Identity | 2.3% |
Other | 75.4% |
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 3 |
Large Enterprise | 39 |
Company Size | Count |
---|---|
Small Business | 19 |
Midsize Enterprise | 4 |
Large Enterprise | 9 |
Company Size | Count |
---|---|
Small Business | 22 |
Midsize Enterprise | 8 |
Large Enterprise | 40 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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