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CyberArk Certificate Manager vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
Venafi reduces outages, automates certificate distribution, saves costs, and improves efficiency with faster installations and reduced manual workload.
Sentiment score
6.5
Fortinet FortiToken enhances security, reduces unauthorized access, and delivers high ROI, benefiting both large enterprises and smaller entities.
With Venafi, it wasn't about saving time but achieving functionality that was otherwise impossible, such as distributing certificates without manual intervention.
 

Customer Service

Sentiment score
5.6
CyberArk Certificate Manager support is efficient but has declined post-acquisition, with users praising services but suggesting improvements.
Sentiment score
6.4
Fortinet FortiToken support is generally good but varies in response times and problem understanding, improved by dedicated contracts.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
Their resolution time is timely, and they provide solutions efficiently.
 

Scalability Issues

Sentiment score
4.9
Venafi is scalable across environments, with strong cloud performance, valued for access control and integration, despite setup challenges.
Sentiment score
8.2
Fortinet FortiToken offers scalable user management, suitable for small to mid-sized companies, but faces hardware and migration challenges in larger contexts.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Horizontal scaling is a necessity rather than vertical scaling.
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
FortiToken is scalable and accommodates the needs for updates effectively.
 

Stability Issues

Sentiment score
5.4
CyberArk Certificate Manager is stable and dependable, with minimal issues and high user satisfaction compared to alternatives.
Sentiment score
8.0
Fortinet FortiToken is reliable and stable with minor sync issues, highly rated by users for dependable performance.
Venafi's stability has been consistently reliable.
Venafi is a stable product. It's definitely more stable than others.
For stability, I'd rate it around six out of ten since we experience some outages despite the investment.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
 

Room For Improvement

CyberArk Certificate Manager requires interface improvements, better cloud integration, expanded automation, and enhanced documentation for user-friendly and secure management.
Fortinet FortiToken users desire improved integration, enhanced features, better support, pricing, and flexibility in authentication and compatibility.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
If I can receive it on email, it would be more flexible.
FortiToken should provide enhanced SMS services for those users who do not have smartphones.
 

Setup Cost

Venafi pricing is competitive but complex, with costs for public CA services, requiring a three-year commitment.
Fortinet FortiToken is affordable and competitive, though some regions face higher prices and unpredictable cost increases.
Venafi offers good value for the cost.
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
 

Valuable Features

Venafi enhances operational efficiency with certificate discovery, automation, and integration, offering ease of use, compliance, and seamless management.
Fortinet FortiToken is cost-effective and user-friendly, offering versatile two-factor authentication with both soft and hard tokens.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
The solution is unique in catering to Fortinet, making it very useful and secure.
 

Categories and Ranking

CyberArk Certificate Manager
Ranking in Authentication Systems
8th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Authentication Systems category, the mindshare of CyberArk Certificate Manager is 1.3%, up from 0.7% compared to the previous year. The mindshare of Fortinet FortiToken is 5.3%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Fortinet FortiToken5.3%
Venafi1.3%
Other93.4%
Authentication Systems
 

Featured Reviews

Adam Goldstein - PeerSpot reviewer
Automates certificate management across platforms and has enhanced integration support
Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively. We integrated it with GlobalSign and aimed to automate DNS verification, although challenges remained. Venafi's platform-agnostic nature was beneficial for handling certificates across different systems like IIS, AWS, and Azure. It ensures centralized certificate management, which is crucial for compliance and maintaining best practices. It significantly improved our operational efficiency by automating certificate workflows. This reduced the number of certificates requiring manual management, freeing internal resources from deploying trivial certificates. While some complex certificates still needed manual intervention, automating simpler ones eliminated internal bottlenecks associated with tasks like uploading certificates to Imperva. By automating these processes, we reduced errors, streamlined workflows, and eliminated the need to repeatedly remember and execute complex procedures, ultimately increasing our overall operational efficiency. The automation capabilities are good; when properly configured, it performs as expected.
Sachin Vinay - PeerSpot reviewer
Facilitates secure 2FA for admins, facilitates OTP generation, and enhances security
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
7%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What do you like most about Venafi?
We use Venafi for PKI certificates.
What is your experience regarding pricing and costs for Venafi?
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi. With the to...
What needs improvement with Venafi?
As an end user, I cannot specifically point out improvements, but I believe it would be beneficial to display active certificates in a separate column on the UI, so users can easily find what they ...
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability.
What is your primary use case for Fortinet FortiToken?
I use Fortinet FortiToken for authentication and multi-factor authentication (MFA). I utilize Fortinet FortiToken's ability to integrate seamlessly with Fortinet platforms such as Fortinet FortiGat...
 

Also Known As

Venafi
No data available
 

Overview

 

Sample Customers

Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about CyberArk Certificate Manager vs. Fortinet FortiToken and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.