ConnectWise RMM vs LiveNX comparison

ConnectWise and BlueCat are both solutions in the Network Monitoring Software category. ConnectWise is ranked #62 with an average rating of 7.5, while BlueCat is ranked #34 with an average rating of 8.3. ConnectWise holds a 0.4% mindshare in NMS, compared to BlueCat’s 1.0% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

2,315 Views
556 Comparison Views

100% willing to recommend

LiveNX

Read 10 LiveNX reviews

2,996 Views
2,247 Comparison Views

81% willing to recommend

ConnectWise RMM

LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and ConnectWise RMM are competing in the network performance monitoring and remote management category. ConnectWise RMM seems to have the upper hand due to its broader remote management functionalities.

Features: LiveNX provides network visualization, traffic analysis, and visualization tools, making it ideal for IT environments needing network insights. ConnectWise RMM offers device management, automation tools, and patch management, which emphasize its comprehensive maintenance capabilities.

Room for Improvement: LiveNX could enhance its integration capabilities with non-Cisco products and improve user interface customization. It might also benefit from expanding its analytics features. ConnectWise RMM could improve by offering more detailed network visualization features, refining its automation scripts for easier use, and enhancing integration with third-party applications.

Ease of Deployment and Customer Service: LiveNX is praised for its intuitive setup and supportive customer service, which facilitates straightforward implementation. ConnectWise RMM supports seamless deployment across various devices, and its customer service is noted for effective troubleshooting support, favoring broader deployment capabilities.

Pricing and ROI: LiveNX requires a higher initial setup cost, which may be justified by its detailed monitoring capabilities, resulting in a strong ROI for specific network insights. ConnectWise RMM is recognized for its competitive pricing structure, offering a cost-effective solution with high ROI potential through extensive device management features.

To learn more, read our detailed ConnectWise RMM vs. LiveNX Report (Updated: March 2026).

Buyer's Guide

ConnectWise RMM vs. LiveNX

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

62nd

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (22nd), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

LiveNX

Ranking in Network Monitoring Software

34th

Ranking in IT Infrastructure Monitoring

40th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.4%, up from 0.1% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
LiveNX	1.0%
ConnectWise RMM	0.4%
Other	98.6%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"At this point, this product does everything that I want."

"The most valuable feature is the patching solution."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"It enables us to respond to issues quickly and efficiently."

"The product has a very good graphical interface."

"The intention and the idea of the filter is great."

"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

More LiveNX pros

Cons

"The solution could improve by offering better overall management and dashboards."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"The solution could improve by offering better overall management and dashboards."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

More ConnectWise RMM cons

"Improved documentation and more responsive customer support can help in addressing issues faster."

"They have some unique functionality but they need to create a more simplified UI."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"This is a horrible solution and I think everything needs to be improved."

"The tool crashes sometimes when we try to pull reports simultaneously."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."

"It is not as robust as other NPM solutions."

More LiveNX cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It's very expensive."

"The solution is fairly expensive compared to other products."

"We use the free version."

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Top Industries

By visitors reading reviews

Construction Company

12%

Performing Arts

10%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

Manufacturing Company

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

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Compared 8% of the time

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Compared 5% of the time

NETSCOUT nGeniusONE vs LiveNX

Compared 5% of the time

ThousandEyes vs LiveNX

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Product Reports

Buyer's Guide

ConnectWise RMM

March 2026

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Buyer's Guide

LiveNX

March 2026

Download LiveNX product report

Also Known As

Continuum Command, Continuum RMM

LiveNX

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ConnectWise RMM vs. LiveNX

March 2026

Free Report: ConnectWise RMM vs. LiveNX

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