ConnectWise RMM vs LiveNX comparison

ConnectWise and BlueCat are both solutions in the Network Monitoring Software category. ConnectWise is ranked #54 with an average rating of 8.3, while BlueCat is ranked #32 with an average rating of 9.0. ConnectWise holds a 0.6% mindshare in NMS, compared to BlueCat’s 1.0% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ConnectWise RMM

Read 8 ConnectWise RMM reviews

5,506 Views
1,817 Comparison Views

100% willing to recommend

LiveNX

Read 10 LiveNX reviews

5,216 Views
3,860 Comparison Views

81% willing to recommend

ConnectWise RMM

LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

LiveNX and ConnectWise RMM are competing in the network performance monitoring and remote management category. ConnectWise RMM seems to have the upper hand due to its broader remote management functionalities.

Features: LiveNX provides network visualization, traffic analysis, and visualization tools, making it ideal for IT environments needing network insights. ConnectWise RMM offers device management, automation tools, and patch management, which emphasize its comprehensive maintenance capabilities.

Room for Improvement: LiveNX could enhance its integration capabilities with non-Cisco products and improve user interface customization. It might also benefit from expanding its analytics features. ConnectWise RMM could improve by offering more detailed network visualization features, refining its automation scripts for easier use, and enhancing integration with third-party applications.

Ease of Deployment and Customer Service: LiveNX is praised for its intuitive setup and supportive customer service, which facilitates straightforward implementation. ConnectWise RMM supports seamless deployment across various devices, and its customer service is noted for effective troubleshooting support, favoring broader deployment capabilities.

Pricing and ROI: LiveNX requires a higher initial setup cost, which may be justified by its detailed monitoring capabilities, resulting in a strong ROI for specific network insights. ConnectWise RMM is recognized for its competitive pricing structure, offering a cost-effective solution with high ROI potential through extensive device management features.

To learn more, read our detailed ConnectWise RMM vs. LiveNX Report (Updated: August 2026).

Buyer's Guide

ConnectWise RMM vs. LiveNX

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

54th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Server Monitoring (16th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

LiveNX

Ranking in Network Monitoring Software

32nd

Ranking in IT Infrastructure Monitoring

35th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
LiveNX	1.0%
ConnectWise RMM	0.6%
Other	98.4%

Network Monitoring Software

Featured Reviews

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support has been fantastic."

"The most valuable feature is the patching solution."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

More ConnectWise RMM pros

"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."

"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"Its analytical capability is really good."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"There are many positive attributes, and it's the best of the best."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

More LiveNX pros

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The only downside to this software is the price; it's a very pricey solution and very expensive, and it requires a good amount of resources in terms of server memory."

"It is not as robust as other NPM solutions."

"This is a horrible solution and I think everything needs to be improved."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"They have some unique functionality but they need to create a more simplified UI."

"The only downside to this software is the price."

"The tool crashes sometimes when we try to pull reports simultaneously."

"Sometimes the solution does not register devices properly and that is a bug."

More LiveNX cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The solution is fairly expensive compared to other products."

"We use the free version."

"It's very expensive."

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Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Comms Service Provider

Performing Arts

Manufacturing Company

11%

Financial Services Firm

10%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

See all answers

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

See all answers

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

See all answers

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

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Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

Compared 5% of the time

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SolarWinds NPM vs LiveNX

Compared 6% of the time

Nmap vs LiveNX

Compared 6% of the time

ThousandEyes vs LiveNX

Compared 4% of the time

LiveSP vs LiveNX

Compared 3% of the time

Cisco Provider Connectivity Assurance vs LiveNX

Compared 3% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

August 2026

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Buyer's Guide

LiveNX

August 2026

Download LiveNX product report

Also Known As

Continuum Command, Continuum RMM

LiveNX

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.

LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.

What are the key features of LiveNX?

Real-Time Monitoring: Facilitates immediate issue identification.
Graphical Interface: Enhances user experience with detailed visualization.
Integration Capabilities: Supports platforms like Cisco SD-WAN for comprehensive analysis.
Visual Analytics: Provides insights into traffic patterns.
QoS Modeling: Aids in planning and maintaining service quality.
Custom Templates: Offers personalized network management tools.

What benefits should users look for?

Proactive Issue Resolution: Enables early detection and solving of network problems.
Comprehensive Analysis: Assists in understanding and managing network performance.
Operational Efficiency: Enhances overall network management processes.
Traffic Optimization: Improves service quality and network utilization.

Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.

BlueCat

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ConnectWise RMM vs. LiveNX

August 2026

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