Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
The customer service and support have been responsive.
The technical support for HPE OneView rates as an 8 on a scale from 1 to 10, where 1 is the worst and 10 is the best.
I would give the quality of HPE OneView's technical support an eight out of ten rating, indicating good customer service and support in my opinion.
HPE OneView is a scalable solution since you can integrate any number of servers based on your license.
HPE OneView is highly scalable, especially useful for organizations with large infrastructures.
Scalability is fine as we can add Synergy frames and extend many frames as needed.
The stability of the blades is concerning; we have frequent issues with blades having memory or power issues.
HPE OneView is a stable solution that works efficiently.
It supports unified monitoring effectively but may have areas for enhancement.
The pricing for ConnectWise RMM is reasonable.
The upgrade process is lengthy, requiring careful planning as we cannot match ESXi versions without aligning OneView first, leading to delays.
From the dashboard and reporting perspective, HPE OneView could be improved by having multiple modules rather than just a single customization option.
I believe the prices of HPE OneView should be reduced, as it is quite expensive.
Our main concern is managing expenses related to the VMware licensing model which affects blade usage.
Customers need to pay a substantial amount for the licenses, especially when monitoring a large number of servers and storages.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
I can monitor everything in one view, which has significantly improved operational efficiency for us.
There is more feasibility when using HP Service Manager because, unlike other tools with predefined standards for script writing, we have the option for customization as per our choice, and dashboard reports can be customized.
We upgrade OneView first, then the entire hardware, ensuring compatibility before doing ESXi upgrades.
Company Size | Count |
---|---|
Small Business | 22 |
Midsize Enterprise | 15 |
Large Enterprise | 51 |
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
HPE OneView is your infrastructure automation engine to simplify operations, increasing the speed of IT delivery for new applications and services. Through software defined intelligence, HPE OneView brings a new level of automation to infrastructure management by taking a template driven approach to provisioning, updating, and integrating compute, storage, and networking infrastructure. Designed with a modern, standard-based API and supported by a large and growing partner ecosystem, HPE OneView also makes it easy to integrate powerful infrastructure automation into existing IT tools and processes. Take command with HPE OneView to deploy infrastructure faster, simplify operations and increase productivity.
HPE OneView innovations provide you the industry’s best infrastructure management experience, simplifying operations for HPE BladeSystem, HPE ProLiant servers, 3PAR storage, HPE Networking and HPE ConvergedSystems.
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