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Jeff_Davis
IT Director at a non-tech company with 51-200 employees
Real User
It backs up configurations automatically
Pros and Cons
  • "The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it."
  • "I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now."

What is our primary use case?

Our use cases would be mapping our network automatically, monitoring events to get stats and trends, spotting any impending issues before they get noticed by our users so we can address them, and doing device reconfiguration. 

How has it helped my organization?

Auvik automatically updates network topology. Our network team members in our operations all dig it. It is just something that makes finding devices easy, e.g., if you don't necessarily remember where it is, the IP, and so on. Especially if something needs to be reconfigured, it makes it really easy to go to the LAN or network in question, find the device, remotely get into it, and then make whatever necessary changes.

The goal is to have Auvik help us put out fires before people or end users even know that there is a problem. That hasn't really happened that much, other than power outages where we can get somebody en route, which makes us look like we know what we are doing.

What is most valuable?

It is kind of a toss up between its nice interface and ease of deployment. 

It is pretty easy to use for the type of product that it is and what its use case is. Anyone who is going to use such a thing generally should have a fair bit of knowledge about networking, devices, etc. 

Auvik is excellent when it comes to its network discovery capabilities. It has good stats. We can look at our network and visually see what is going on, if there are any issues, and just the entire topography of how it is laid out. It generates the network map automatically, so that is not something we have to go do. It just lets you see things, maybe not necessarily at a glance, but close to it. 

We were able to trim down and get a decent signal-to-noise ratio on notifications and events, because these devices generate a ton of telemetry. Otherwise, it's like things are always crying, "Wolf!" That has been a problem, not just in this niche, but other categories as well. If you get too much stuff that isn't anything to look at, then you will quit looking at it.

The automation of the network mapping enables junior network specialists to resolve issues directly, freeing up senior-level team members to perform higher-value tasks. They can see if it is something as simple as a power issue in a wing of a building. This lets them pick the low hanging fruit. Then, if a configuration needs a more skilled person, they can easily escalate it.

There are a couple things that you need to do, and then Auvik provides automated, out-of-the-box device configuration backups. It backs up the configurations, and that has been awesome, which makes it possible and practical. Otherwise, it is really difficult because we would then have to go from device to device, get it to spit out its config, copy it to the clipboard, paste it to a file, and organize it all. That is all now automatic, which is great.

Generally, once stuff gets configured, it is fine. Previously, it was a matter of remembering to get the copy of the config and save it someplace. Depending upon the workload, sometimes that got put on the back burner. Now, because of this solution's automatic, out-of-the-box device configurations, I don't worry about it.

What needs improvement?

I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now.

For how long have I used the solution?

We have been using it for a little less than a year.

What do I think about the stability of the solution?

It is very stable. We have had one very minor incident with logins. They had that resolved in 15 minutes to half an hour, tops.

There is almost no maintenance required from our staff. Compared with other solutions that I have used, the level of maintenance affecting my operations is much better with Auvik. I feel like I can trust it a little more than some of the things that I configured myself. I just never had the time to polish those other solutions out the way that they really needed to be done.

What do I think about the scalability of the solution?

I haven't run into any issues with it. I suspect it could handle multiples of more devices than we have in our network. It doesn't seem to break a sweat. Hopefully, they have enough scalability on their end that it won't impact us unless other customer stuff impacts us.

How are customer service and support?

The technical support has been great.

Which solution did I use previously and why did I switch?

We have used different open source things, like Nagios, but they were just so configuration heavy. We basically got rid of them. We didn't have anything in a while prior to getting this solution, but now we have Auvik. I do kind of miss having that early warning system, but I just didn't have the time to configure anything, because that is a very non-trivial thing for a lot of those systems. Having sufficient time to be able to spend on it, that was really the problem. This alleviated that completely.

I happened to run across an ad somewhere, and it's like, "Hey, I want to look at that. If this solution is half as good as it claims to be, this might be for us," and if it was at a reasonable cost.

How was the initial setup?

The deployment was very simple. The network discovery accuracy was great. Other systems like this that I have worked with required a lot of configuration. This did not take much effort at all. The initial deployment was quick. We had something kind of up and running in an hour, if that long.

What was our ROI?

Auvik has decreased our mean time to resolution. Luckily, we have a pretty stable network; we don't have a lot of issues. However, it can be trivial to just get to a device. For example, if we have to change a port setting or something on a switch from a printer to a phone or VLAN assignments, it is now quick and easy. Assuming everything goes well once you get to the device, it probably cuts the, "What was that device IP?" thing down by 80%.

We have saved more in time and efficiency than any hard monetary savings.

It took us just a few days to get a return on value from the whole implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing is by device. We have 75 devices, which is a little more than we really need. With school and volume discounts, it is still a little over $16,000 annually. Our WiFi access points are not being billed, but all our switches and routers are. 

Usually, I'm cheap. We are a school so I have to be cheap. Therefore, when there is an open source solution, I am usually reluctant to look at commercial things. Now, with a little more leadership support as well as technology becoming more mission-critical than ever before, it is part of the deliverable to produce an educated student. So, they are willing to invest more. It wasn't crazy expensive, but in the past, it would've been a hard sell. 

Which other solutions did I evaluate?

In addition to Auvik, I also looked at SolarWinds and HPE OneView, which was breathtakingly expensive. We mostly went with Auvik because of its ease of use for non-technical people. The ease of its configuration and deployment was big. Those were huge factors. We have added so much technology of all sorts in the last year or two that mental bandwidth has become an issue. For example, how much time can I even hope to spend on a given project, which might suffer greatly from mental interruptions.

This solution has stopped me from looking at other stuff. 

What other advice do I have?

I don't want to really add any more complexity to our environment, but if we do, it'll get picked up and mapped automatically. So, once we get the device online and configured, it will just show up.

Auvik has been really handy. I really can't say enough good things about it. I have just been really impressed with the quality of the product, support, and training. It just works well.

I see a lot of value in Auvik. I was really happy with it very early on. I would rate this solution as 10 out of 10. I can't say enough good things about this solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Sr. Tech. Consultant - Network at a tech services company with 51-200 employees
Consultant
Top 10Leaderboard
Useful RTLS feature and good support but needs automation options and better wireless reporting
Pros and Cons
  • "I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
  • "eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

What is our primary use case?

We have multiple corporate customers here in Oman. We provide support to the customers for implementations and service issues.

There are many use cases. There are a lot of customers who are using the Huawei network. For one customer, we implemented the campus and the data center network with Huawei.

What is most valuable?

I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.

What needs improvement?

eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. 

Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment.

When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.

What do I think about the stability of the solution?

It is stable. We didn't face any problem when we implemented this product, and we also didn't face any major issues after the installation.

What do I think about the scalability of the solution?

It is scalable. However, we are not able to install it with an auto-redundant node. We are not getting that option of redundancy or scalability. We have the option to install it in one single node.

How are customer service and technical support?

Technical support is good from Huawei.

How was the initial setup?

It is not always straightforward. It is sometimes complex, but we get good support from the documentation. We were able to achieve this because of the documentation support.

What's my experience with pricing, setup cost, and licensing?

Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments.

What other advice do I have?

I would recommend this solution depending upon the budget and requirements of a customer. If a customer is asking for automation, I have some Cisco products for automation. If a customer is asking for some low priced and cheap device, I have solutions in Huawei. It also depends on the network environment and the efficiency to handle the network in a particular technology. If a customer is very happy with Huawei and he is more knowledgeable about Huawei devices, he would prefer Huawei. Those having the Cisco devices would only prefer Cisco. Similarly, an HP customer would prefer HP. As a technical person, I have all the options. I am not bound to one option. 

I would rate Huawei eSight a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Architect at a tech services company with 11-50 employees
Real User
Top 10
Stable and scalable but extremely complex
Pros and Cons
  • "Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
  • "The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."

What is our primary use case?

The solution is primarily used to manage user infrastructure.

What is most valuable?

It's difficult to pinpoint the exact features which are the most valuable to our organization.

What needs improvement?

The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there.

For how long have I used the solution?

I've been using the solution for about six or seven years.

What do I think about the stability of the solution?

The solution offers quite good stability. We haven't had a problem at all with it. It's quite good.

What do I think about the scalability of the solution?

We don't have too much equipment, so we haven't tried to scale it too much ourselves. However, the solution is actually quite scalable if a company needs to.

We have about six people using the solution in our company.

I'm not a system administrator, so I don't know if we plan to increase the usage. I personally don't intend to.

How are customer service and technical support?

Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company.

Which solution did I use previously and why did I switch?

We previously used different products. We had an IBM blade server but integrated the management, so it was a very different scenario to what we have now. The previous solution no longer exists, so we had no choice but to switch solutions and we chose Cisco.

How was the initial setup?

The initial installation itself is not very complicated. However, the configuration of the solution can be quite complex.

Deployment times vary. It can be anywhere from a few hours to several weeks. It depends on the company and what needs to happen with the configuration. In our case, it took about a week to deploy it.

What's my experience with pricing, setup cost, and licensing?

Currently, we're mostly paying for maintenance. As for the cost of the solution itself, I'm not sure what it is.

Which other solutions did I evaluate?

We were evaluating both Cisco and HP and eventually ended up choosing Cisco.

What other advice do I have?

We're not partners with Cisco. I'm a user of the solution and also a consultant.

We're currently using the latest version of the solution. I'm not sure of the exact version number, but it was updated recently.

I don't have specific advice to others considering implementing the product. I'd just say that it's important that they know the product before implementing it.

I'd rate the solution seven out of ten. You can do pretty much anything you need to on the product, but it's quite complex. If they were able to simplify both the configuration and the user interface, I'd probably give them full marks.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vishwambhar Bandal
Manager at a financial services firm with 10,001+ employees
Real User
Top 20
Simple to upgrade, no downtime, and the performance flow charts are excellent
Pros and Cons
  • "The Clone and Snapshot features are two of the most valuable aspects of the solution for our organization. Rather than simply one-click automation the Snapshot and reverse Snapshot are great."
  • "The solution could be a bit more user-friendly. The dashboard and configuration should be much easier to use."

What is most valuable?

Nutanix Prism is awesome. It's a simple upgrade. There is no downtime and all. There is never any worry about upgrading the solution. It's a very good product.

The Clone and Snapshot features are two of the most valuable aspects of the solution for our organization. Rather than simply one-click automation the Snapshot and reverse Snapshot are great. 

The performance flow chart is excellent. I can find out about the performance levels and all the metrics are right there for us. If we were to go to VMware we would have to deploy the vrOPs etc. You're able to see the chart and utilization screen and performance monitoring, all those things. So this is good, rather than VMware vSAN technology.

The solution offers good production.

What needs improvement?

The solution could be a bit more user-friendly. The dashboard and configuration should be much easier to use.

The migration from Nutanix to other platforms, like VMware and hypervisor, needs improvement. That is a difficult task right now, because we cannot run the two separately. It's a bit tricky.

For how long have I used the solution?

I've been using the solution for six to eight months.

What do I think about the stability of the solution?

The solution is stable. It's been quite reliable for us. We haven't had any issues with it.

What do I think about the scalability of the solution?

The solution is scalable. We don't have any issues with that.

How are customer service and technical support?

We've only had one issue previously and it was a hardware failure. We made a support ticket and they were able to assist.

How was the initial setup?

The initial setup is not complex. It's quite straightforward. 

Deployment took us one day. We were done with the installation quite quickly.

What about the implementation team?

We handled the installation ourselves, along with the assistance of a Nutanix partner engineer.

Nutanix's partner was there at the data center along with us. I went through some Nutanix training as well. This was about five days and by the end, I was well-versed in deployment and other processes. We didn't face any difficulty. We knew how to face configurations and charts, etc. 

Which other solutions did I evaluate?

Before choosing this solution we looked avSAN technology and HPE SimpliVity. We were also looking at Dell VxRail as well.

What other advice do I have?

We aren't using the latest version of the solution. It might be the latest minus one. The bank always goes for a minus version and not the latest version because of some compliance-related issues related to bank policies.

I'd recommend the solution. It's quite good. As an alternative, VxRail is also a good option.

I'd rate the solution nine out of ten. I'm very happy with this product. My workload is currently running on production on a Nutanix box, and it is working absolutely fine. There are no issues. It offers good performance and optimization. It's resilient. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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