We performed a comparison between Everbridge IT Alerting and HPE OneView based on real PeerSpot user reviews.
Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management."I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful."
"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."
"The most important features are the scheduling capability and the integration with ServiceNow."
"The post mortem reports are descriptive, indicating who joined the call and when."
"We have been able to use it to track and verify that people are on the bridge."
"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster."
"The most valuable feature is automated escalation, as it eliminates a manual process which is prone to errors."
"People are able to join a bridge with one press of a button. It gives us the ability to contact the correct people via rules, based on conditions."
"The OneView Global Dashboard is very user-friendly and it can be used for monitoring the power consumption and temperature of the data center and racks."
"Just the ability to provision the servers with storage and network everything within one interface, not having to go into multiple interfaces to provision those pieces."
"It monitors all our servers, and if there is any problem it straight away sends us an alert. If It's a faulty component, we can see it from there. It sends an alert."
"Gives the business interfaces to view real-time pictures of IT business services."
"We have the dashboard up on a big screen, and you can actually see when things go wrong or if there are any faults with any of the servers. The backup is automated as well, so the appliance is quite good."
"The remote support automatically logs service calls and support cases with HPE, which is really good."
"Provides the strongest support for automation."
"The easy user interface was what I found most valuable in HPE OneView. For example, if I wanted to know the infrastructure status or I needed to send in any change commands, HPE OneView had simple buttons."
"An ability to get to the database that houses our information would be great. Currently, we are at the mercy of Everbridge and, if they do not have the function built, we cannot gather the information that we would like."
"The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."
"It could use more enhancement type integrations, but no improvements to functionality are needed."
"An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage."
"The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."
"One thing that could be improved would be to enable the mobile app to more easily display published calendars via the Member Portal. Currently, it is quite difficult."
"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."
"The integration with other solutions needs improvement... Due to issues with the libraries provided by Everbridge, we have not been able to integrate IT Alerting with our incident management tool."
"They can improve reporting and provide more customized reports. Currently, reporting is a bit limited. It can be complex to learn and manage for beginners. Because of my experience, I find it comfortable to manage, which might not be the case with beginners. It would be good if they can make it a little bit easier to understand. They can provide a more graphical view of connectivity and other things. Their technical support can also be improved."
"One thing which is missing is that you can't actually log a support call yourself."
"I had some minor difficulties with upgrading, but the solution still works fine."
"The main problem that we run into, as far as stability goes, is when something loses its profile. Sometimes it requires jumping through a number of "hoops" to really get it back."
"The speed and performance of the solution are areas where the product lacks and needs improvement."
"Does not allow for switch configuration other than through OneView."
"The tool doesn't send automated alerts via email...We should be able to receive notification emails when a server or hardware issue arises, which would be helpful if someone is unavailable in the office."
"I think HPE could make more user-friendly interfaces, exclude Java and move to an HTML5 platform, make more detailed documentation, and lower the price."
Everbridge IT Alerting is ranked 9th in IT Alerting and Incident Management with 22 reviews while HPE OneView is ranked 17th in IT Infrastructure Monitoring with 80 reviews. Everbridge IT Alerting is rated 8.8, while HPE OneView is rated 8.0. The top reviewer of Everbridge IT Alerting writes "We have seen substantial savings with its usage as it drives down our MTTR". On the other hand, the top reviewer of HPE OneView writes "Provides firmware compliance and the ability to connect to iPO". Everbridge IT Alerting is most compared with PagerDuty Operations Cloud, ServiceNow, OnSolve Platform for Critical Event Management, xMatters and Opsgenie, whereas HPE OneView is most compared with Cisco Intersight, Dell CloudIQ, Zabbix, SolarWinds NPM and Lenovo XClarity Orchestrator.
We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
