CloudVision vs New Relic comparison

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CloudVision

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CloudVision and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CloudVision vs. New Relic Report (Updated: August 2026).

CloudVision vs. New Relic

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CloudVision

Ranking in Cloud Monitoring Software

56th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Cloud Monitoring Software

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (4th)

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of CloudVision is 0.4%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.9%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	3.9%
CloudVision	0.4%
Other	95.7%

Cloud Monitoring Software

Featured Reviews

NimitPuvar

A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.

Clients experience effective network management and comprehensive monitoring

Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

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BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."

"A single point of management and monitoring, as well as upgradation and update is valuable."

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."

"The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us."

"Great product which helps in quality and performance assurance of your webapps."

"The simplicity of the dashboard is very good."

"The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score."

"The stability of New Relic APM is very good."

"However, as a dev-ops tool, it has been priceless."

More New Relic pros

Cons

"CloudVision could have a user-friendly interface."

"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."

"The deployment process could be improved."

"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."

"One issue – there is no option for live chat or phone support."

"Labelling and tagging should be more user-friendly."

"With APM, it’s a little difficult to fit into certain infrastructure components that are very service-based which take data from one area to another."

"It is a SaaS service and this creates internal friction that needs innovative solutions (but you have to own that)."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"It is very difficult to award the service level cycles at an endpoint level."

More New Relic cons

Pricing and Cost Advice

"CloudVision is an expensive product. We purchase its yearly license."

"Comparatively, the pricing is expensive."

"Pricing is better with New Relic APM than Dynatrace."

"I loved this product, but we can no longer afford it, so we dropped it."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The pricing and licensing are too high."

"The solution is cheap, but prices can go up when users grow."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

More New Relic pricing and cost advice

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909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

Questions from the Community

What needs improvement with CloudVision?

What is your primary use case for CloudVision?

We are using the same products. We implement CloudVision, but have not implemented the security portion of that.

What advice do you have for others considering CloudVision?

It depends upon the nature of the business of the customers. If a customer is in the finance sector and they require very fast reply time, then they have a larger benefit compared to normal manufac...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

ThousandEyes vs CloudVision

Comparisons

Compared 42% of the time

Opsview vs CloudVision

Compared 33% of the time

Datadog vs CloudVision

Compared 12% of the time

Auvik Network Management (ANM) vs CloudVision

Compared 8% of the time

Infraon IMS vs CloudVision

Compared 6% of the time

More CloudVision Competitors

Datadog vs New Relic

Compared 5% of the time

Dynatrace vs New Relic

Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

More New Relic Competitors

Product Reports

Cloud Monitoring Software

Download CloudVision product report

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

CloudVision offers advanced network visibility and management, designed to enhance operational efficiency for tech-savvy businesses. Its innovative approach caters to dynamic environments, ensuring seamless experiences.

CloudVision is tailored for enterprises needing consistent network performance and robust analytics. It provides comprehensive visibility into network operations, allowing businesses to monitor, manage, and optimize their environments effectively. Users benefit from its seamless integration capabilities, providing a centralized view of the entire network. The platform's adaptability ensures it meets the growing demands of modern IT infrastructures.

What are the key features?

Network Automation: Simplifies repetitive tasks with automated processes.
Real-time Analytics: Offers detailed insights to improve decision-making.
Scalability: Easily adapts to growing network demands.
Seamless Integration: Combines with existing systems for enhanced functionality.
Simple Setup: Quick deployment process minimizes downtime.

What benefits should users examine?

Cost Efficiency: Reduces operational costs with automated solutions.
Improved Performance: Enhances network reliability to support critical operations.
Time Savings: Frees up resources for strategic tasks by automating routine work.
Increased Visibility: Provides comprehensive monitoring for proactive management.
Enhanced Security: Mitigates risks with real-time threat detection.

In financial services, CloudVision streamlines data flow, ensuring transactions remain secure and uninterrupted. Healthcare institutions leverage it for reliable patient data management, enhancing service delivery. Its adoption in retail enables seamless connectivity across multiple locations, improving customer experiences.

Arista

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

CloudVision vs. New Relic