CloudVision vs New Relic comparison

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CloudVision

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Executive Summary

We performed a comparison between CloudVision and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CloudVision vs. New Relic Report (Updated: March 2026).

CloudVision vs. New Relic

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CloudVision

Ranking in Cloud Monitoring Software

54th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of CloudVision is 0.3%, up from 0.1% compared to the previous year. The mindshare of New Relic is 4.1%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	4.1%
CloudVision	0.3%
Other	95.6%

Cloud Monitoring Software

Featured Reviews

Nimit Puvar

A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.

Clients experience effective network management and comprehensive monitoring

Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."

"A single point of management and monitoring, as well as upgradation and update is valuable."

"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."

"The initial setup is straightforward. It is easy to track and easy to follow."

"We detect issues using dashboards that we built on New Relic."

"Go with it. It is a good product. It gives us the visibility that we need in monitoring."

"We like the performance of the product; it's very good, very reliable, and all features are capable of responding to our requirements."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

"The ease of use, the information you can get out of it from the very little things you do – you get so much out of it."

More New Relic pros

Cons

"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."

"CloudVision could have a user-friendly interface."

"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."

"The mobile application monitoring has been pretty difficult to set up and also quite expensive."

"Perhaps the retention on some of the old problem traces would be an improvement."

"It constantly aggregates data so it’s not a true indication of how our application is doing."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"Customer Service: Used rarely, was average. Technical Support: Used rarely, was average."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

More New Relic cons

Pricing and Cost Advice

"CloudVision is an expensive product. We purchase its yearly license."

"This solution required a license and it is better than some other competitors."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"Cost is significant with a lot of extras."

"I loved this product, but we can no longer afford it, so we dropped it."

"The pricing is fine."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

Questions from the Community

What needs improvement with CloudVision?

What is your primary use case for CloudVision?

We are using the same products. We implement CloudVision, but have not implemented the security portion of that.

What advice do you have for others considering CloudVision?

It depends upon the nature of the business of the customers. If a customer is in the finance sector and they require very fast reply time, then they have a larger benefit compared to normal manufac...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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Comparisons

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Compared 35% of the time

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Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

Azure Monitor vs New Relic

Compared 3% of the time

Elastic Observability vs New Relic

Compared 2% of the time

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Product Reports

Cloud Monitoring Software

Download CloudVision product report

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

CloudVision offers advanced network visibility and management, designed to enhance operational efficiency for tech-savvy businesses. Its innovative approach caters to dynamic environments, ensuring seamless experiences.

CloudVision is tailored for enterprises needing consistent network performance and robust analytics. It provides comprehensive visibility into network operations, allowing businesses to monitor, manage, and optimize their environments effectively. Users benefit from its seamless integration capabilities, providing a centralized view of the entire network. The platform's adaptability ensures it meets the growing demands of modern IT infrastructures.

What are the key features?

Network Automation: Simplifies repetitive tasks with automated processes.
Real-time Analytics: Offers detailed insights to improve decision-making.
Scalability: Easily adapts to growing network demands.
Seamless Integration: Combines with existing systems for enhanced functionality.
Simple Setup: Quick deployment process minimizes downtime.

What benefits should users examine?

Cost Efficiency: Reduces operational costs with automated solutions.
Improved Performance: Enhances network reliability to support critical operations.
Time Savings: Frees up resources for strategic tasks by automating routine work.
Increased Visibility: Provides comprehensive monitoring for proactive management.
Enhanced Security: Mitigates risks with real-time threat detection.

In financial services, CloudVision streamlines data flow, ensuring transactions remain secure and uninterrupted. Healthcare institutions leverage it for reliable patient data management, enhancing service delivery. Its adoption in retail enables seamless connectivity across multiple locations, improving customer experiences.

Arista

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

CloudVision vs. New Relic