CloudVision vs New Relic comparison

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CloudVision

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Executive Summary

We performed a comparison between CloudVision and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CloudVision vs. New Relic Report (Updated: December 2025).

CloudVision vs. New Relic

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CloudVision

Ranking in Cloud Monitoring Software

29th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of CloudVision is 0.3%, up from 0.1% compared to the previous year. The mindshare of New Relic is 4.4%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	4.4%
CloudVision	0.3%
Other	95.3%

Cloud Monitoring Software

Featured Reviews

Nimit Puvar

AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.

Clients experience effective network management and comprehensive monitoring

Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."

"A single point of management and monitoring, as well as upgradation and update is valuable."

"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"The most valuable feature of the solution is its ability to execute queries and analyze the data."

"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."

"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."

"The solution is quite stable."

"It has helped us maintain a much higher uptime than we had previously."

"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."

"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."

More New Relic pros

Cons

"CloudVision could have a user-friendly interface."

"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."

"CloudVision could have a user-friendly interface."

"I haven't come across any features that are lacking."

"The solution only supports the cloud platform and not on-premises."

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"Email alert customization is limited."

"I would like an infrastructure network that provides real-time views, showing the issues."

"Compared to their competitors, they are missing some features at the moment."

More New Relic cons

Pricing and Cost Advice

"CloudVision is an expensive product. We purchase its yearly license."

"It would be nice if we could buy it annually instead of monthly."

"We're paying for the New Relic APM license annually."

"Comparatively, the pricing is expensive."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"The detection piece of it brings us a big return on investment."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"Pricing is better with New Relic APM than Dynatrace."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.

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881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What needs improvement with CloudVision?

What is your primary use case for CloudVision?

We are using the same products. We implement CloudVision, but have not implemented the security portion of that.

What advice do you have for others considering CloudVision?

It depends upon the nature of the business of the customers. If a customer is in the finance sector and they require very fast reply time, then they have a larger benefit compared to normal manufac...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

ThousandEyes vs CloudVision

Comparisons

Compared 100% of the time

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Compared 10% of the time

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Compared 8% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Elastic Observability vs New Relic

Compared 4% of the time

Azure Monitor vs New Relic

Compared 3% of the time

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Product Reports

Cloud Monitoring Software

December 2025

Download CloudVision product report

Download New Relic product report

January 2026

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

CloudVision offers advanced network visibility and management, designed to enhance operational efficiency for tech-savvy businesses. Its innovative approach caters to dynamic environments, ensuring seamless experiences.

CloudVision is tailored for enterprises needing consistent network performance and robust analytics. It provides comprehensive visibility into network operations, allowing businesses to monitor, manage, and optimize their environments effectively. Users benefit from its seamless integration capabilities, providing a centralized view of the entire network. The platform's adaptability ensures it meets the growing demands of modern IT infrastructures.

What are the key features?

Network Automation: Simplifies repetitive tasks with automated processes.
Real-time Analytics: Offers detailed insights to improve decision-making.
Scalability: Easily adapts to growing network demands.
Seamless Integration: Combines with existing systems for enhanced functionality.
Simple Setup: Quick deployment process minimizes downtime.

What benefits should users examine?

Cost Efficiency: Reduces operational costs with automated solutions.
Improved Performance: Enhances network reliability to support critical operations.
Time Savings: Frees up resources for strategic tasks by automating routine work.
Increased Visibility: Provides comprehensive monitoring for proactive management.
Enhanced Security: Mitigates risks with real-time threat detection.

In financial services, CloudVision streamlines data flow, ensuring transactions remain secure and uninterrupted. Healthcare institutions leverage it for reliable patient data management, enhancing service delivery. Its adoption in retail enables seamless connectivity across multiple locations, improving customer experiences.

Arista

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club