


Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Illumio is known to be the cheapest solution among the security solutions we evaluated.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Even if we raise an issue on non-working days like Saturdays or Sundays, we receive prompt responses.
From my experience, they are very responsive.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Scaling it to a large level is not an issue for us.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Illumio is a stable solution with no glitches or bugs reported, making it a reliable product for us.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
There could also be more examples of how the automations can be done using Illumio.
That's why I'm looking for comparisons with other products.
There should be an option to upgrade from the console to the latest version instead of performing manual upgrades.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
I know that Illumio is the cheapest solution in the security area.
I think it's not very expensive if we compare it with Guardicore.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Illumio helps in audit purposes by saving data and showing blocked traffic, ensuring no outside traffic is allowed.
The most important feature is the traffic review analysis, where we use the draft view and the reported view that helps us understand how the application interacts with other applications in the environment, and based on that, we are able to define the policies.
The dependency map is the most valuable aspect.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Some of the most valuable features of Zscaler Internet Access include secure web gateways, URL filtering, data loss prevention, anti-malware defense, file extension blocking, and a comprehensive categorization system.
| Product | Market Share (%) |
|---|---|
| Cisco Umbrella | 20.6% |
| Infoblox Advanced DNS Protection | 19.3% |
| Palo Alto Networks DNS Security | 11.5% |
| Other | 48.599999999999994% |
| Product | Market Share (%) |
|---|---|
| Illumio | 22.8% |
| Akamai Guardicore Segmentation | 21.5% |
| Cisco Secure Workload | 13.2% |
| Other | 42.5% |
| Product | Market Share (%) |
|---|---|
| Zscaler Internet Access | 14.2% |
| Cisco Umbrella | 16.9% |
| Prisma Access by Palo Alto Networks | 10.8% |
| Other | 58.1% |



| Company Size | Count |
|---|---|
| Small Business | 49 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 37 |
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?
What should users expect in reviews about Cisco Umbrella?
Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Illumio Zero Trust Segmentation is a cloud and data center security solution that helps stop breaches from spreading across hybrid and multi cloud IT environments. The solution is designed to stop ransomware, contain cyber attacks, and reduce risk. With Illumio Zero Trust Segmentation, users can understand relationships and communications to map exposure risk of systems and data, identify the right security posture and secure applications through least-privilege policies, and ensure a Zero Trust security posture.
Illumio Zero Trust Segmentation Features
Illumio Zero Trust Segmentation has many valuable key features. Some of the most useful ones include:
Illumio Zero Trust Segmentation Benefits
There are many benefits to implementing Illumio Zero Trust Segmentation. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Illumio Zero Trust Segmentation is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a good auto policy writing feature, great mapping, and useful monitoring.
Shashi, Technical Consultant at a financial services firm, explains which features she really likes. “The auto policy writing is great. The feature will give you the option of inbound-outbound traffic. The Explorer allows you to know the traffic between source and destination. The illumination definitely stands out. Mapping is great. The application group mapping is useful.”
The solution has “helpful support, useful monitoring, and high availability,” according to Edwin L., Security Architect at MGM.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”