ITRS Geneos and Cisco UCS Manager compete in the IT management category, focusing on monitoring and infrastructure management respectively. ITRS Geneos has the upper hand in environments requiring detailed application monitoring due to its real-time capabilities and extensive plug-in support for the financial industry, while Cisco UCS Manager excels in managing hardware integrated with Cisco infrastructure.
Features: ITRS Geneos offers real-time monitoring, making it ideal for financial institutions needing low latency. It supports multiple technologies and provides a wide range of plug-ins, particularly useful in financial sectors. Its capability to automate incident management enhances its versatility. Cisco UCS Manager focuses on managing network, computing, and storage resources. It integrates well with Cisco’s broader infrastructure solutions, providing robust management for hardware resources.
Room for Improvement: Users suggest ITRS Geneos needs enhancements in historical data reporting and data visualization. Better middleware integration and a more intuitive dashboard setup could improve its functionality. Cisco UCS Manager's complexity and user-friendliness are points for improvement, along with better alerting mechanisms for performance issues. It also requires more streamlined integration with other solutions and simplified configuration and administration processes.
Ease of Deployment and Customer Service: Both ITRS Geneos and Cisco UCS Manager are mainly deployed on-premises, with ITRS Geneos also offering public cloud options. ITRS Geneos is known for its highly responsive technical support and customer service, often recognized as top-notch. Cisco UCS Manager receives positive feedback for customer service and support; however, its deployment and management complexity could be challenging for smaller organizations lacking technical expertise.
Pricing and ROI: ITRS Geneos is viewed as expensive, but users justify the cost due to its extensive monitoring capabilities that reduce incident frequency. It provides high ROI by improving system stability and aiding compliance in financial sectors. Cisco UCS Manager is also seen as expensive; it offers good value when considering hardware integration and reliability compared to other vendors. However, its licensing methods may lead to higher costs, particularly for larger deployments.
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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