Proofpoint Email Protection solution is praised for its robust threat detection capabilities, customizable email filtering options, and user-friendly interface. However, users have raised concerns about the software's limited customization options. On the other hand, Abnormal Security is commended for its comprehensive email security capabilities, advanced threat detection technology. Some users have expressed needing better integration with email platforms, and improved reporting features.
The summary above is based on 72 interviews we conducted recently with Proofpoint Email Protection and Abnormal Security users. To access the review's full transcripts, download our report.
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"I have never encountered any stability issues with Abnormal."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The initial implementation is pretty easy to handle."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"One feature I'd love to see is outbound scanning."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The pricing for academic institutions and student mailboxes is challenging."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I would like to have the ability to customize the auto-remediation feature."
"The high cost of the product is an area of concern where improvements are required."
"We'd like to have the ability to create more customized reports."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"I would want better spear phishing protection in the essentials package."
"Proofpoint Email Protection could improve by reducing the price."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"Some use cases haven't been dealt with yet."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
Abnormal Security is ranked 4th in SEG (Secure Email Gateway) with 8 reviews while Proofpoint Email Protection is ranked 1st in SEG (Secure Email Gateway) with 44 reviews. Abnormal Security is rated 9.6, while Proofpoint Email Protection is rated 8.4. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Abnormal Security is most compared with Mimecast Email Security, Microsoft Defender for Office 365, Egress Intelligent Email Security, Cloudflare Area 1 Email Security and Check Point Anti-Spam and Email Security Software Blade, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and IRONSCALES. See our Abnormal Security vs. Proofpoint Email Protection report.
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