We performed a comparison between Cisco Secure Email and Cisco Secure Workload based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool has a DLP solution which we can implement. Its database is updated regularly."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"The tech engineers are very knowledgeable."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The most valuable feature of the solution is that we don't have to do packet captures on the network."
"The solution offers 100% telemetry coverage. The telemetry you collect is not sampled, it's not intermittent. It's complete. You see everything in it, including full visibility of all activities on your endpoints and in your network."
"The product offers great visibility into the network so we can enforce security measures."
"It's stable."
"Secure Workload's best feature is that it's an end-to-end offering from Cisco."
"Generally speaking, Cisco support is considered one of the best in the networking products and stack."
"The product provides multiple-device integration."
"Scalability is its most valuable feature."
"The user interface could be updated."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The tool's pricing can be improved."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"We cannot manage multiple devices from a single UI."
"The interface is really helpful for technical people, but it is not user-friendly."
"The multi-tenancy, redundancy, backup and restore functionalities, as well as the monitoring aspects of the solution, need improvement. The solution offers virtually no enterprise-grade possibility for monitoring."
"The integration could be better, especially with different types of solutions."
"They should scale down the hardware a bit. The initial hardware investment is two million dollars so it's a price point problem. The issue with the price comes from the fact that you have to have it with enormous storage and enormous computes."
"There was a controversy when Cisco reduced the amount of data they kept, and the solution became quite cost-intensive, which made its adoption challenging….Although they have modified it now, I preferred the previous version, and I wish all the functionality were back under the same product."
"I'd like to see better documentation for advanced features. The documentation is fairly basic. I would also like to see better integration with other applications."
"It is not so easy to use and configure. It needs a bunch of further resources to work, which is mainly the biggest downside of it. The deployment is huge."
"The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."
Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 56 reviews while Cisco Secure Workload is ranked 12th in Cisco Security Portfolio with 13 reviews. Cisco Secure Email is rated 8.4, while Cisco Secure Workload is rated 8.4. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Cisco Secure Workload writes "A solution that provides good technical support but its high cost makes it challenging for users to adopt it". Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Proofpoint Email Protection, whereas Cisco Secure Workload is most compared with Akamai Guardicore Segmentation, Illumio, VMware NSX, Prisma Cloud by Palo Alto Networks and Cisco ACI. See our Cisco Secure Email vs. Cisco Secure Workload report.
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