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Cisco Secure Email vs Cisco Secure Workload comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Ranking in Cisco Security Portfolio
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Email Security (5th)
Cisco Secure Workload
Ranking in Cisco Security Portfolio
7th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
Cloud and Data Center Security (8th), Cloud Workload Protection Platforms (CWPP) (14th), Microsegmentation Software (4th)
 

Mindshare comparison

As of January 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Email is 3.7%, up from 1.4% compared to the previous year. The mindshare of Cisco Secure Workload is 6.7%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Market Share Distribution
ProductMarket Share (%)
Cisco Secure Email3.7%
Cisco Secure Workload6.7%
Other89.6%
Cisco Security Portfolio
 

Featured Reviews

BD
Chief Information Security Officer at Abcl
Threat intelligence with fast attack detection enables comprehensive email protection
In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam. This could result in users not opening genuine emails. We have highlighted this to Cisco because sometimes phishing or marketing campaigns, which are genuine, are incorrectly flagged as spam. The solution should better analyze the actual content rather than only focusing on the email header or origin.
Raj Metkar - PeerSpot reviewer
Director, Head of Networks at MUFG, EMEA
Discover internal application dependencies and create a dependency map
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, providing valuable insights into vulnerabilities related to the operating system and various applications installed on our servers. Recently, Cisco announced a new product called HyperShield, an AI-based autonomous micro-segmentation solution. While Cisco has not stated that HyperShield will replace Cisco Secure Workload, it represents a natural evolution for the company. HyperShield features dynamic policy discovery and enforcement; however, once policies are enforced, they do not change until a discovery occurs, requiring a re-enforcement process. This new platform operates autonomously, minimizing the need for user or security engineer intervention. I would have expected Cisco to incorporate more automatic discovery and enforcement features within the existing Cisco Secure Workload product. Instead of enhancing the current product, they have introduced a new solution. Cisco plans to honor existing Tetration licenses, allowing users to transition to HyperShield without additional costs, reflecting the investment enterprises have already made. From Cisco’s perspective, this represents a natural progression in their product line. While the product name changes, it seems more of a rebranding effort. The enhancements are greater autonomy, improved discovery, and automatic enforcement, which are now being introduced in HyperShield. Cisco Secure Workload offers automatic policy enforcement but cannot adjust policies dynamically as the application needs to change. Having used the platform for the past five years, the recent announcement has been reassuring. Cisco has confirmed that our investment in the platform will not go to waste. They will honor our existing licenses, providing a natural migration path to the new solution without any disruption

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Cisco Secure Email has strong inbound services."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"I can customize the configuration and policies."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"The most valuable feature is the different content filters we are using, such as DKIM."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"Scalability is its most valuable feature."
"The product offers great visibility into the network so we can enforce security measures."
"Secure Workload's best feature is that it's an end-to-end offering from Cisco."
"It's stable."
"The most valuable feature of the solution is that we don't have to do packet captures on the network."
"Generally speaking, Cisco support is considered one of the best in the networking products and stack."
"The most valuable feature is micro-segmentation, which is the most important with respect to visibility."
"The product provides multiple-device integration."
 

Cons

"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"The user interface of the Email Security Gateway should be improved."
"The management features of the product are not up to date."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The tool's pricing can be improved."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"The scalability must be improved."
"The interface is really helpful for technical people, but it is not user-friendly."
"It is not so easy to use and configure. It needs a bunch of further resources to work, which is mainly the biggest downside of it. The deployment is huge."
"It has an uninviting interface."
"The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."
"Secure Workload is a little complicated to use, and the dashboard isn't intuitive, so it takes a while to learn how to use it."
"The multi-tenancy, redundancy, backup and restore functionalities, as well as the monitoring aspects of the solution, need improvement. The solution offers virtually no enterprise-grade possibility for monitoring."
"There was a controversy when Cisco reduced the amount of data they kept, and the solution became quite cost-intensive, which made its adoption challenging….Although they have modified it now, I preferred the previous version, and I wish all the functionality were back under the same product."
"There is some overlap between Cisco Tetration and AppDynamics and I need to have a single pane of glass, rather than have to jump between different tools."
 

Pricing and Cost Advice

"Pricing depends on your environment and which model you want to buy."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"There are additional fees for adding features."
"I would rate the pricing a ten out of ten, where one is cheap, and ten is expensive."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"It is a relatively expensive option compared to other alternatives."
"It is expensive. I would rate it 2 out of 10, where 1 is the most expensive and 10 is the cheapest."
"Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
"The price is outrageous. If you have money to throw at the product, then do it."
"It is not cheap and pricing may limit scalability."
"The cost for the hardware is around 300k."
"The pricing is a bit higher than we anticipated."
"Pricing depends on the scope of the application and the features. Larger installations save more."
"The price is based on how many computers you're going to install it on."
"Regarding price, Cisco Secure Workload can be expensive if you don't have a budget. If you're not doing micro-segmentation, every extra security measure or enforcement you're putting on top of your existing environment will be an extra cost. It's not a cheap solution at all. But from my point of view, if you need to do micro-segmentation, this is one of the best tools I've seen for it. I can't compare that to Microsoft's solution because I haven't looked into it. I've looked into VMware and Cisco. Those are the only two that I know of. I didn't know that Microsoft could do micro-segmentation at all. Maybe they can, but I haven't heard anything about it."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise25
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
What do you like most about Cisco Secure Workload?
The product provides multiple-device integration.
What is your experience regarding pricing and costs for Cisco Secure Workload?
CloudStrike offers antivirus capabilities and firewall features for servers and VDI but lacks automatic policy discovery. This raises questions about the resources required to discover and write po...
What needs improvement with Cisco Secure Workload?
We actively seek improvements in integrating the Infoblox DDI platform with Cisco Secure Workload. This integration allows Cisco Secure Workload to learn about our networks and network tags, provid...
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Cisco Tetration
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
ADP, University of North Carolina Charlotte (UNCC)
Find out what your peers are saying about Cisco Secure Email vs. Cisco Secure Workload and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.