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Cisco Meraki MX vs Fortinet FortiGate vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Cisco Meraki MX boosts ROI with simplified management, reduced costs, and improved long-term performance, especially in cloud environments.
Sentiment score
5.8
Fortinet FortiGate offers cost-effective, efficient security solutions, enhancing productivity and savings while maintaining a secure infrastructure.
Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
 

Customer Service

Sentiment score
8.2
Customers highly praise Cisco Meraki MX's responsive support and expert availability, though some note occasional delays or escalations.
Sentiment score
6.6
Fortinet FortiGate support is knowledgeable but inconsistent in response times, with excellent documentation praised for self-service.
Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
 

Scalability Issues

Sentiment score
7.0
Cisco Meraki MX offers scalable solutions for various organizations, excelling in integration and expansion, with some enterprise limitations.
Sentiment score
7.1
Fortinet FortiGate is scalable across environments, supporting various deployments, though hardware constraints occasionally pose challenges for upgrades.
Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
CTO at Trust-IT Solutions
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
 

Stability Issues

Sentiment score
8.4
Cisco Meraki MX is praised for high stability, reliable performance, and user satisfaction, with occasional configuration issues noted.
Sentiment score
7.7
Users find Fortinet FortiGate generally stable and reliable, with minor issues mostly improved through updates and proper configuration.
Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Cisco Meraki MX users seek improved load balancing, security, VPN, monitoring, interface management, cost, reporting, and hardware capabilities.
Fortinet FortiGate users seek improved UI, better integration, cost reductions, enhanced features, and more comprehensive documentation and support.
Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
 

Setup Cost

Cisco Meraki MX may be costly, but its cloud management, ease, support, and functionality make it a worthwhile investment.
Fortinet FortiGate is cost-effective with comprehensive features, offering competitive pricing compared to Cisco and Palo Alto.
Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
 

Valuable Features

Cisco Meraki MX offers cloud management, auto VPN, dual WAN, advanced security, SD-WAN, and centralized network management tools.
Fortinet FortiGate excels with SD-WAN integration, robust security features, user-friendly interface, effective VPN, and centralized management.
Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
We understand that Cisco solutions are very reliable, and we really like the simple management.
CTO at Trust-IT Solutions
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
 

Mindshare comparison

As of April 2026, in the Unified Threat Management (UTM) category, the mindshare of Cisco Meraki MX is 8.6%, down from 11.4% compared to the previous year. The mindshare of Fortinet FortiGate is 28.6%, down from 37.4% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate28.6%
Cisco Meraki MX8.6%
Sophos Cyberoam UTM2.0%
Other60.8%
Unified Threat Management (UTM)
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Stu Harris - PeerSpot reviewer
Managing Consultant at Affordable IT
Reliable security features have effectively protected against breaches and promote scalable network management
The methodology of the rule sets is perhaps one of the plus points. I think everybody else does it, but the way the rule sets are configured makes it an easily understandable way to manage. One of my presentations demonstrates appropriate and affordable, comprehensive threat protection with centralized management and improved network security. This describes how firewall and VPN functionalities of this product benefit my organization. Protection and identity based security are probably the major selling points, with logging and centralized management. It allows you to identify issues first, and the reporting facilities are there and can be automated. You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on. This describes how Sophos Cyberoam UTM's reporting capability helps in managing our network effectively.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
7%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
18%
Marketing Services Firm
12%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise20
Large Enterprise16
By reviewers
Company SizeCount
Small Business364
Midsize Enterprise135
Large Enterprise191
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise29
Large Enterprise17
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What is your experience regarding pricing and costs for Meraki MX?
My experience with pricing, setup cost, and licensing for Cisco Meraki MX is that for more than five years, Meraki li...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensin...
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches,...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Fortinet FortiGate Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about Fortinet, Check Point Software Technologies, WatchGuard and others in Unified Threat Management (UTM). Updated: March 2026.
886,077 professionals have used our research since 2012.