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Sophos Cyberoam UTM vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Sophos Cyberoam UTM is praised for cost-effectiveness, centralized management, and ROI in security, saving time and resources.
Sentiment score
5.4
Sophos UTM delivers positive ROI quickly through cost savings, centralized management, competitive pricing, and effective network management.
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.3
Sophos Cyberoam UTM customer service has mixed reviews, praised for expertise but criticized for occasional delays and communication issues.
Sentiment score
6.5
Sophos UTM is praised for customer service, yet AWS support delays and regional service quality discrepancies are noted.
They resolve issues timely once connected.
IT Manager at Jord International Pty Ltd
Technical support is effective and responsive.
Managing Consultant at Affordable IT
I would rate their technical support a solid nine out of ten.
Global IT Manager at Express KItchen
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
6.4
Sophos Cyberoam UTM is scalable for medium enterprises, though scalability can depend on hardware, model, and integration choices.
Sentiment score
5.4
Sophos UTM offers scalability and adaptability, supporting seamless expansion with virtual and hardware options, despite limited physical upgrades.
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
Sophos Cyberoam UTM is praised for its high stability, minimal issues, and reliable performance compared to competitors.
Sentiment score
7.4
Sophos UTM is stable and reliable, with few bugs; proper sizing prevents occasional performance issues related to CPU usage.
 

Room For Improvement

Sophos Cyberoam UTM struggles with high costs, scalability, outdated features, complex setup, and limited support for new technologies.
Sophos UTM requires enhancements in user management, scalability, and interface while improving security features, flexibility, and centralized management.
For Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Chief Technology Officer at Super Digital Highways Ltd
It would be beneficial if phone calls or SMS for two-factor authentication were available.
IT Manager at Jord International Pty Ltd
Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI.
Global IT Manager at Express KItchen
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
In Sophos UTM, we could define IP hosts and use this IP host.
CEO at iSource GmbH
 

Setup Cost

Sophos Cyberoam UTM is competitively priced, with flexible licensing options, but costs vary based on features and network size.
Sophos UTM provides flexible, cost-effective licensing with some complexity, making it valuable for enterprises despite pricing concerns.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Managing Consultant at Affordable IT
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Sophos Cyberoam UTM offers advanced protection with real-time features, centralized management, scalability, and user-friendly operations for all organizations.
Sophos UTM offers robust security, user-friendly interface, VPN integration, reporting, and scalability, ideal for small to large businesses.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
IT Manager at Jord International Pty Ltd
I assess the benefit of Sophos Cyberoam UTM's centralized management for multi-appliance handling as a welcome feature because you can manage all the devices at one location, giving you notifications of downtime and updates without necessarily logging into each appliance, so that central management is a very genius move.
Global IT Manager at Express KItchen
The way the rule sets are configured makes it an easily understandable way to manage.
Managing Consultant at Affordable IT
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Categories and Ranking

Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Sophos UTM
Ranking in Unified Threat Management (UTM)
5th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
120
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Unified Threat Management (UTM) category, the mindshare of Sophos Cyberoam UTM is 3.3%, up from 0.6% compared to the previous year. The mindshare of Sophos UTM is 10.0%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM) Mindshare Distribution
ProductMindshare (%)
Sophos UTM10.0%
Sophos Cyberoam UTM3.3%
Other86.7%
Unified Threat Management (UTM)
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
HR
CEO at iSource GmbH
Integrated security tools have supported critical infrastructure and improved network performance
Regarding Secureworks Taegis VDR Vulnerability Management, I do not have all these shortcuts in my head. Perhaps I have to ask my technicians, but we are in full stress because we have to change this entire firewall equipment, also the entire access points, because of the end of life. We also have the full product in for XDR and extensions. We are also part of the webinars from Sophos. It would be better if there were also some important webinars in German. Everything needs improvement, because also the wireless, also RED box and so on. The handling was much easier on the old equipment than on the new XGS. I think there should also be a little more automatic for SD-WAN routing and so on. Because we have to learn some things from the basic completely new because it is different than Sophos UTM, the XGS. The features that could be improved about Sophos UTM include the new features we have in XGS with a simpler interface. For example, in Sophos UTM, we could define IP hosts and use this IP host. We did not have to insert on every, for example, for wide area networks, we had to put the IP addresses from the other side by hand. In Sophos UTM, we could define it under definitions and then use this IP host where we needed it. In the new XGS, if there is a change in the IP address, we have to do it on all, for example, site-to-site VPN tunnels and so on. We have much more work and it is not so easy because we have to check all the definitions. It is also, for example, some of the male technicians like me, we have a biology handicap. For example, male technicians in Europe also have a red-green problem. So we use these light colors on the interface. In some cases, it is not easy to see the, for example, letters or numbers because of the contrast.
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908,402 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
10%
Educational Organization
8%
Construction Company
12%
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is your experience regarding pricing and costs for Sophos UTM?
The pricing for Sophos UTM is reasonable; I do not have an issue with it, though I was considering RED because I have different sites I wanted to connect, and instead of doing site-to-site, the RED...
What needs improvement with Sophos UTM?
I would like to improve Sophos UTM in that there is software I use that goes deeper in the reporting on usage. There is software called Fastvue that breaks down everything in the firewall and whate...
 

Also Known As

No data available
Astaro
 

Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
One Housing Group
Find out what your peers are saying about Sophos Cyberoam UTM vs. Sophos UTM and other solutions. Updated: August 2026.
908,402 professionals have used our research since 2012.