We performed a comparison between Cisco Meeting Server and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI is user-friendly and very good overall."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"I've noted an ROI while using the solution."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"It is super easy to use and relatively inexpensive."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"The solution is a little bit complicated when you want to implement it."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"There needs to be a way to run the agent without installing, like GoToAssist."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"They could provide a toolbox for the plan I'm on."
Cisco Meeting Server is ranked 8th in Virtual Meetings with 5 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Cisco Meeting Server is rated 8.4, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Cisco Meeting Server writes "A scalable tool useful to hold conferences and video meetings". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Cisco Meeting Server is most compared with Webex, Pexip, Zoom, Skype for Business and Cisco TelePresence, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Cisco Meeting Server vs. ConnectWise ScreenConnect report.
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