eG Enterprise and Checkmk compete in the infrastructure monitoring category. eG Enterprise seems to have the upper hand due to its comprehensive features and customer service excellence.
Features: eG Enterprise provides detailed monitoring across all infrastructure layers, including the Citrix environment, allowing for quick issue diagnosis and root cause analysis from alerts. It offers automatic discovery and configuration, adding efficiency. The product includes valuable modules for monitoring databases and networks. Checkmk provides robust auto-discovery for services, which is useful for environments prone to power outages. It integrates seamlessly with event management tools and has a well-regarded alerting system, with notable integration capabilities appealing to budget-conscious environments.
Room for Improvement: eG Enterprise could enhance its user interface and networking monitoring capabilities. Improvements in alert management and dashboard customizability are desired. There is a need for better integration with containerized environments. Checkmk could improve alert clearing processes and integration with tools like Dynatrace. Simplifying its interface for new users and gaining wider recognition in the tech community would be beneficial.
Ease of Deployment and Customer Service: Both eG Enterprise and Checkmk offer on-premises deployment, with eG Enterprise noted for its straightforward process. eG Enterprise's customer service and technical support are known for quick and effective solutions. Checkmk also provides solid customer service, though some users have noted challenges in finding the correct support personnel.
Pricing and ROI: eG Enterprise is considered more expensive but offers flexible licensing, seen as providing good value, although it could be cheaper. Users report a significant ROI with reductions in service requests and operational costs. Checkmk is seen as affordable, attractive for institutions with limited budgets, and cost-effective, leading to straightforward purchasing decisions.
| Product | Market Share (%) |
|---|---|
| Checkmk | 2.6% |
| eG Enterprise | 0.5% |
| Other | 96.9% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
Checkmk provides a comprehensive monitoring solution designed to streamline IT infrastructure management with features like auto-discovery, custom checks, and effective alerting.
Checkmk serves as a powerful tool for organizations managing large networks of servers, databases, and network appliances across multiple locations. It simplifies monitoring tasks with features like auto-discovery, custom scripting, and Slack integration. Users benefit from its resource monitoring capabilities and scalability, although there are areas for improvement, such as alert acknowledgment and greater usability. It supports both Linux and Windows environments, enabling effective oversight of IT infrastructure. The growing body of documentation enhances its adaptability in complex settings.
What are the key features of Checkmk?Industries deploying Checkmk frequently utilize it for monitoring IT infrastructure, including servers and network appliances, to manage proactive issue identification and compliance. Companies employ it in the proof of concept phase or for ongoing monitoring, covering hosts, services, and custom application metrics.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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